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Associate Director Of Client Services Jobs in Santa Rosa, CA

Endsight

Client Strategy Associate

Napa, CA · On-site

$65K - $80K/yr

... 5 years of relevant experience, such as: * Client success, account coordination, or service ... Make a direct impact on client retention and satisfaction * Grow in a company that invests in ...

Endsight

Client Strategy Associate

Napa, CA · Remote

... 5 years of relevant experience, such as: * Client success, account coordination, or service ... Make a direct impact on client retention and satisfaction * Grow in a company that invests in ...

Endsight

Client Strategy Associate

Napa, CA · Remote

$65K - $80K/yr

... 5 years of relevant experience, such as: * Client success, account coordination, or service ... Make a direct impact on client retention and satisfaction * Grow in a company that invests in ...

Solage

Director of Guest Services

Calistoga, CA · On-site

$110K - $120K/yr

Director of Guest Services Opportunity to be the culture leader of the rooms department and responsible for ensuring the guest experience is best in class. Inspire and motivate others to levels of ...

Crestwood Behavioral Health

Director of Nursing

Napa, CA · On-site

$100K - $130K/yr

... client in their journey. Our model of care focuses on a personal and self-directed process that ... Qualifying Supervision for BBS Associates * Competitive Pay * Paid Holidays * Service Awards * Jury ...

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All JobsAssociate Of Client Services JobsAssociate Director Of Client Services JobsAssociate Director Of Client Services Jobs in Santa Rosa, CA

Associate Director Of Client Services information

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$24

$44

How much do associate director of client services jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for associate director of client services in Santa Rosa, CA is $24.49, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $27.36 per hour, depending on experience, location, and employer.

What does an associate director of client services do?

An Associate Director of Client Services is responsible for overseeing client relationships and ensuring high levels of satisfaction with the services provided by their organization. They typically manage a team, coordinate service delivery, address client concerns, and develop strategies to enhance client engagement and retention. Additionally, they may assist in onboarding new clients, analyzing client feedback, and collaborating with other departments to improve service offerings. Their role is crucial in maintaining strong business partnerships and driving organizational growth.

How does an associate director of client services typically collaborate with internal teams to ensure client satisfaction?

An Associate Director of Client Services plays a key role in bridging the gap between clients and internal departments such as sales, marketing, and project management. They regularly coordinate cross-functional meetings to align on client objectives, communicate client feedback, and resolve challenges quickly. This role often involves developing strategies with team leads to improve service delivery and proactively address potential issues, ensuring a seamless client experience. Effective collaboration is essential for maintaining high client satisfaction and fostering long-term partnerships.

What are the key skills and qualifications needed to thrive as an associate director of client services, and why are they important?

To thrive as an Associate Director Of Client Services, you need a solid background in client relationship management, business strategy, and leadership, often backed by a relevant degree and several years of experience in account or client services roles. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required, and certifications in project management or customer service can be advantageous. Excellent communication, negotiation, and problem-solving skills help differentiate strong candidates, as does the ability to motivate and guide teams. These competencies ensure effective client engagement, drive business growth, and foster positive team dynamics, all crucial for organizational success.

What is the difference between Associate Director Of Client Services vs Client Services Manager?

AspectAssociate Director Of Client ServicesClient Services Manager
ResponsibilitiesOversees multiple client service teams, develops strategic initiatives, and manages high-level client relationships.Manages daily client service operations, supervises staff, and ensures client satisfaction.
Required CredentialsBachelor's degree; often advanced certifications in client management or related fields.Bachelor's degree; relevant experience in client service roles.
Work EnvironmentStrategic, leadership-focused, often involved in cross-departmental planning.Operational, team-oriented, focused on day-to-day client interactions.
Industry UsageCommonly used in corporate, agency, and consulting sectors for senior client management roles.Widely used across industries for managerial client service positions.

The Associate Director Of Client Services typically holds a higher strategic and leadership role compared to the Client Services Manager, focusing on overarching client strategies and team oversight, while the manager handles daily client interactions and team supervision.

What cities near Santa Rosa, CA are hiring for Associate Director Of Client Services jobs?

Cities near Santa Rosa, CA with the most Associate Director Of Client Services job openings:

Associate Director Of Client Services jobs near you

Associate Director of STEM

Bodega Bay, CA • On-site

Rocketship Public Schools
Education Programs Administration • 501 - 1,000 employees
Learn more about Rocketship Public Schoolsexternal

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago

Job description

At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential and it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community. We are a collective of parents, teachers, leaders, and students working together to transform the future for underserved communities across our country. At Rocketship Public Schools, we are unleashing potential.

Position Description

The Rocketship California Regional Team is seeking an experienced and highly skilled Associate Director of STEM to lead and drive high-quality, rigorous, and equitable mathematics and science instruction across Rocketship CA schools. This role owns regional STEM academic outcomes, serves as the primary expert and point of contact for all STEM-related matters in the CA region, and designs differentiated and outcomes driven professional development that builds deep content expertise in our teachers and school  leaders. This role partners closely with CA regional and school leaders to strengthen instructional practice and improve student outcomes in STEM and related subjects.


The Associate Director of STEM provides direct instructional leadership and coaching support to all CA schools, ensuring strong implementation of Rocketship's STEM instructional vision and core programs. This role works in close collaboration with regional leadership and school-based instructional teams and reports to the Director of Schools.

Essential Functions:
Regional STEM Academic Ownership
  • Own and drive  STEM outcomes across the region, including proficiency, growth, and equity metrics
  • Analyze and communicate regional and school based STEM data in order to determine trends and develop and execute data-driven instruction that accelerates student mastery and proficiency, ultimately closing the achievement gap
  • Serve as the primary point of contact and content expert for all STEM-related matters across the CA region.
Coaching & Leader Development
  • Build instructional capacity among CA school leaders and instructional leaders through targeted coaching and development in STEM instruction.
  • Provide direct, in-the-moment coaching to school leaders and instructional leaders focused on math instruction, teacher development, and content knowledge
  • Observe classroom instruction and planning, delivering actionable feedback aligned to Rocketship's STEM instructional vision and core competencies
  • Coach leaders to strengthen their ability to develop teachers and improve STEM outcomes across California schools
Program Implementation & Fidelity
  • Ensure strong implementation of Rocketship's STEM curriculum and instructional model across supported CA schools.
  • Support schools in implementing core STEM programs with fidelity to instructional design and pacing expectations
  • Develop and adapt pacing guidance aligned to CA school calendars and regional priorities
  • Curate and share instructional resources, exemplars, and tools to support effective planning and execution by teachers and leaders
Progress Monitoring & Instructional Effectiveness
  • Monitor the effectiveness of STEM program implementation and student outcomes across supported CA schools.
  • Support the use of assessments and instructional data aligned to grade-level standards and curricular materials
  • Analyze priority student achievement and implementation data to identify trends and areas for targeted support
  • Share clear insights and recommendations with CA regional leaders to inform coaching, planning, and instructional decision-making
Regional Collaboration, Vision & Goal-Setting
  • Partner with CA regional leadership to align on STEM instructional vision, priorities, and goals.
  • Collaborate with regional leaders to define and refine the CA STEM instructional vision and success metrics
  • Support schools in setting instructional goals and monitoring progress toward shared outcomes
  • Partner with the national academics team and other regional ADs to ensure alignment with Rocketship's Core Model and instructional priorities
Professional Development & Regional Learning
  • Design and facilitate professional learning experiences aligned to CA's instructional priorities in STEM.
  • Design and lead engaging professional development for teachers, school leaders, and instructional staff
  • Identify regional professional learning priorities using qualitative and quantitative data
  • Support summer professional development and start-of-year learning experiences for CA schools
Core Characteristics
Successful candidates will demonstrate Rocketship's core characteristics in their leadership and instructional practice:
  • Pursuit of Excellence - Continuously improves outcomes through data, feedback, and reflective practice
  • Authenticity - Leads with transparency, humility, and alignment to Rocketship's values
  • Community - Builds strong relationships and values collective impact across schools and teams
  • Tenacity - Relentlessly pursues instructional goals in service of student success
  • Innovation - Challenges the status quo and takes responsible risks to improve instruction
Qualifications

Experience

  • 3-5 years of progressively responsible experience in curriculum development, instructional leadership, school administration, or related fields
  • At least 3 years of lead teaching experience in a core content area (K-5 Math or Science preferred) with evidence of strong student outcomes
  • At least 1 year of experience coaching and leading adults in a school or instructional leadership role
  • Experience implementing and coaching on high-quality STEM instructional programs preferred

 Skills

  • Strong instructional coaching and adult learning facilitation skills
  • Excellent organizational and project management skills
  • Strong analytical skills with the ability to use data to drive instructional decisions
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with Google Workspace

 Education

  • Bachelor's degree required
  • Master's degree preferred (Education or a related field)
$100,000 - $119,000 a year
Commensurate with qualifications and experience, plus excellent health and wellness benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and occasionally climb ladders. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high.
 
Compensation:
Commensurate with qualifications and experience, plus excellent health and wellness benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off.
 

Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools' employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy.  For questions, concerns, or complaints, please contact Human Resources.

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