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Associate Director Case Management Jobs in Arizona

Encompass Health

Case Management Director

Yuma, AZ · On-site

Case Management Director Career Opportunity Highly regarded for your Case Management Director expertise Are you an experienced and compassionate healthcare professional with a background in case ...

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Associate Director Case Management information

What does an associate director case management do?

An Associate Director of Case Management is responsible for overseeing the daily operations and staff within the case management department of a healthcare facility. This role involves supervising case managers, ensuring compliance with healthcare regulations, developing policies and procedures, and working to improve patient care coordination and discharge planning. The Associate Director collaborates with physicians, nurses, and other healthcare professionals to optimize patient outcomes and resource utilization, and often reports to the Director of Case Management or hospital administration.

What are the key skills and qualifications needed to thrive as an associate director case management?

To thrive as an Associate Director Case Management, you need a strong background in healthcare administration, case management, and typically a relevant degree such as nursing or social work, often coupled with a valid RN license or CCM certification. Proficiency with case management software, electronic health records (EHRs), and data analysis tools is commonly required. Leadership, critical thinking, and excellent interpersonal communication skills help you guide teams and collaborate with diverse stakeholders. These competencies ensure effective patient care coordination, regulatory compliance, and optimal resource utilization within healthcare organizations.

What are some common challenges faced by an associate director case management, and how can they be addressed?

An Associate Director of Case Management often encounters challenges such as balancing administrative responsibilities with direct support for their team, navigating ever-changing healthcare regulations, and ensuring optimal patient outcomes while managing resource constraints. Effective communication and collaboration with interdisciplinary teams are essential, along with staying current on best practices in case management. Building strong relationships with both staff and other departments can help address obstacles and promote a more coordinated approach to patient care.

What is the difference between Associate Director Case Management vs Case Manager?

AspectAssociate Director Case ManagementCase Manager
CredentialsBachelor's or Master's in healthcare, social work, or related field; often requires licensureBachelor's degree typically required; certifications like CCM are common
Work EnvironmentLeadership role overseeing teams, strategic planning, policy developmentDirect patient/client interaction, assessment, and coordination of services
Employer & IndustryHospitals, insurance companies, healthcare organizationsHospitals, clinics, social service agencies
Search & Comparison IntentUnderstanding leadership roles, responsibilities, and qualificationsFocus on direct case management duties and certifications

The Associate Director Case Management typically holds a leadership position overseeing case management teams, focusing on strategic planning and policy. In contrast, a Case Manager directly interacts with patients or clients, coordinating care and services. Both roles require healthcare or social work credentials, but the scope and responsibilities differ significantly.

What are the most commonly searched types of Director Case Management jobs in Arizona?

The most popular types of Director Case Management jobs in Arizona are:

Director, Case Management & Social Work

Phoenix, AZ • On-site

Phoenix Children's Hospital
Health Care and Social Assistance • 1 - 5K employees
Learn more about Phoenix Children's Hospitalexternal

Full-time

Re-posted 25 days ago

Job description

Position Details
Department: CORP | Rev Cycle Admin
Location: Phoenix
Shift: Mon-Fri, Days, 8am-5pm
Category: Director/Management
Posting #: 1048096
Employee Type: Full-Time
Position Summary
This position is responsible for the overall leadership, strategic direction and operations oversight of Phoenix Children`s Care Coordination Departments across the enterprise, including Inpatient Care Management, Utilization Management and Social Work. This position is accountable for ensuring coordination of patient information with nursing floor management and ensuring close daily communication, as well as, being responsible for the development and implementation of a comprehensive Care Coordination, specific to Care Management, Utilization Management, and Social Work, designed to ensure the patient/family experience from end-to-end is positive, family-centered, accessible and accurate. This position manages existing Care Coordination vendor relationships, implements and manages a population health program, and collaborates with other key stakeholders to ensure patients are successfully transitioned to Phoenix Children's Care Navigation programs with the goal of improving clinical outcomes through advocacy, partnership and innovation, while lowering the cost of healthcare.
Position Duties
  • Provides leadership to assigned departments
    Partners with the Vice President, Revenue Cycle, to develop strategies for any processes, policies and functions directly impacting case management and social work department. Develops and implements policies and procedures. Develops Key Performance Indicators and follows through by monitoring qualitative and quantitative performance metrics to ensure achievement of targeted financial and non-financial goals.
    Directs, manages and evaluates effectiveness and efficiency of all assigned operations, including, but not limited to Social Work, Case Management and Utilization Management by establishing controls and reviewing mechanisms for all associated procedures.
    Directs day to day operations ensuring compliance with regulatory and legal requirements, and quality standards, which meets or exceeds community standards of care.
  • Identifies and manages improvement initiatives impacting areas of accountability
    Develops clear business plans and project plans as required. Effectively manages projects to ensure timely achievement of objectives.
    Manages and evaluates the effectiveness of Case Management and Utilization Management systems and reviews mechanisms affecting ability to accurately complete hospital schedules, insurance verifications, and authorizations. Identifies issues and focuses on timely implementation of appropriate corrective measures and procedures.
  • Performs organizational and administrative duties necessary to ensure the smooth operations of assigned areas of accountability
    Manages the budget process for assigned departments with subsequent management to the operating budget.
    Prepares, develops and reviews various financial operational reports to identify and monitor trends, activity and report changes. Develops appropriate action plans to modify results in accordance with required outcomes.
    Oversees the overall performance of systems and related automated applications. Evaluates new technology to enhance the processes.
    Manages relationships with outside vendors working on behalf of assigned areas.
    Ensures processes are compliant with EMTALA and other regulatory requirements.
  • Demonstrates exceptional customer service, builds teamwork within assigned areas and with other departments of Phoenix Children`s
    Maintains excellent relationships with patients, nursing, physician and other care professionals through a proactive customer service-oriented approach. Resolves issues between parties, and refers major issues and provides feedback, analysis and insight to the Vice President, Revenue Cycle and CNO.
    Provides leadership on providing an excellent patient experience in all financial functions. Reviews related reports and trends on customer service experience to drive continuous improvement.
    Collaborates closely with Managed Care, Revenue Cycle, HIM, IT and PCMG. Works on joint teams to solve complex, interdepartmental issues.
  • Develops team members to perform at their highest level
    Develops and manages staff through the provision of timely feedback and use of appropriate Human Resources policies and tools to facilitate and ensure the ability of staff to achieve the highest level of professional growth and desired performance standards.
    Makes growth and development a priority by facilitating the accurate assessment of learning needs, styles and barriers to training of staff and coordinating training opportunities in conjunction with Training Coordinators and education staff.
  • Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values
Mission
To advance hope, healing and the best healthcare for children and their families
Vision
Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.
We realize this vision by:
  • Offering the most comprehensive care across ages, communities and specialties
  • Investing in innovative research, including emerging treatments, tools and technologies
  • Advancing education and training to shape the next generation of clinical leaders
  • Advocating for the health and well-being of children and families
Values
  • We place children and families at the center of all we do
  • We deliver exceptional care, every day and in every way
  • We collaborate with colleagues, partners and communities to amplify our impact
  • We set the standards of pediatric healthcare today, and innovate for the future
  • We are accountable for making the highest quality care accessible and affordable
Phoenix Children's Hospital logo

About Phoenix Children's Hospital

Sourced by ZipRecruiter

Phoenix Children's Hospital, located in Phoenix, AZ, is a prominent establishment within the healthcare industry. Known for its commitment to pediatric healthcare, the hospital provides a vast range of services catering to the unique health needs of children. Originally founded in 1983, Phoenix Children's Hospital prides itself on being one of the largest and most respected children's hospitals in the country. Guided by its mission–"to provide hope, healing and the best healthcare for children and their families"–the hospital holds strong on its core values of family-centered care, excellence in clinical care, innovation, and stewardship.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Phoenix, AZ, US

Year founded

1983

Social media

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