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Associate Director Account Management Jobs in Michigan

Our Account Management roles are critical in helping to drive the success of our mission and to ensure profitable access to our products. The Associate Director, Urology - Oncology Key Accounts is ...

Overview : The Associate Director Publication (Pub) Manager is the central source of information regarding publication activities for assigned products and is responsible for leading global ...

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Overview : The Associate Director Publication (Pub) Manager is the central source of information regarding publication activities for assigned products and is responsible for leading global ...

New

VML is in search of an Associate Account Director, Web to lead client partnership and agency ... Able to manage multiple projects at once, prioritize high-value tasks, identify tradeoffs, escalate ...

VML is in search of an Associate Account Director, Web to lead client partnership and agency ... Able to manage multiple projects at once, prioritize high-value tasks, identify tradeoffs, escalate ...

VML is in search of an Associate Account Director, Web to lead client partnership and agency ... Able to manage multiple projects at once, prioritize high-value tasks, identify tradeoffs, elevate ...

The Associate Director Oncology Treatment Site Lead (TSL) is the primary field-based point of ... Account Management, Account Management, Business Management, Business Relationship Building, Cell ...

The Associate Director Oncology Treatment Site Lead (TSL) is the primary field-based point of ... Account Management, Account Management, Business Management, Business Relationship Building, Cell ...

National Account Dir Health Systems

Clinton, MI · On-site +1

$177K - $266K/yr

National Account Dir Health Systems National Account Director - Health Systems - USA PURPOSE The ... The role will collaborate with the Regional Associate Directors (RAD), Area General Managers (AGM ...

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National Account Dir Health Systems

Rochester, MI · On-site +1

$177K - $266K/yr

National Account Dir Health Systems National Account Director - Health Systems - USA PURPOSE The ... The role will collaborate with the Regional Associate Directors (RAD), Area General Managers (AGM ...

New

National Account Dir Health Systems

Kalamazoo, MI · On-site +1

$177K - $266K/yr

National Account Dir Health Systems National Account Director - Health Systems - USA PURPOSE The ... The role will collaborate with the Regional Associate Directors (RAD), Area General Managers (AGM ...

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Associate Director Account Management information

What does an associate director of account management do?

An Associate Director of Account Management oversees client relationships and ensures the successful delivery of services or products to key accounts. They lead account management teams, develop strategies to meet client needs, and work to grow existing accounts through upselling and cross-selling opportunities. Additionally, they often collaborate with internal departments to resolve client issues, monitor account performance, and report on key metrics to senior leadership. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an associate director of account management?

To thrive as an Associate Director Account Management, you need expertise in client relationship management, strategic planning, and a bachelor’s degree in business or a related field. Familiarity with CRM tools like Salesforce, project management software, and data analytics platforms is typically required. Outstanding leadership, negotiation, and communication skills set top performers apart in this role. These abilities are vital to drive client satisfaction, manage teams effectively, and achieve business growth targets.

How does an associate director of account management typically collaborate with internal teams to ensure client satisfaction?

An Associate Director of Account Management regularly works cross-functionally with sales, marketing, product, and customer service teams to deliver a seamless client experience. They act as a client advocate, ensuring internal teams understand clients’ needs and objectives while helping to resolve issues and coordinate project deliverables. Effective communication and leadership are key, as the Associate Director often leads account strategy meetings and aligns resources to maximize client satisfaction and retention.

What is the difference between Associate Director Account Management vs Account Manager?

AspectAssociate Director Account ManagementAccount Manager
ResponsibilitiesOversees multiple accounts, develops strategic plans, manages teamsManages individual client accounts, maintains relationships, executes campaigns
Required CredentialsBachelor's degree, experience in account management, leadership skillsBachelor's degree, experience in client service, communication skills
Work EnvironmentStrategic, leadership-focused, often in corporate or agency settingsClient-facing, operational, often in sales or marketing teams

The Associate Director Account Management typically holds a more strategic and leadership-oriented role, overseeing multiple accounts and guiding teams, while the Account Manager focuses on managing individual client relationships and executing day-to-day account activities. Both roles require strong communication and industry knowledge, but the Associate Director position involves higher-level planning and team management.

How much do associate director account management make?

Associate Director of Account Management salaries typically range from $90,000 to $150,000 annually, depending on experience, industry, and location. They often receive additional compensation such as bonuses and benefits, and strong leadership and client management skills are essential for this role.

What cities in Michigan are hiring for Associate Director Account Management jobs?

Cities in Michigan with the most Associate Director Account Management job openings:

Infographic showing various Associate Director Account Management job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

Associate Director, Urology - Oncology Key Accounts (South Atlantic)

On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


Job description

Job Description

Our Company's purpose is to use the power of leading-edge science to save and improve lives around the world in the areas of prescription medicines, vaccines, biologic therapies, and animal health products and technology solutions. We are committed to patients. Our Account Management roles are critical in helping to drive the success of our mission and to ensure profitable access to our products.

The Associate Director, Urology - Oncology Key Accounts is the main point of contact for Our Company with large community urology group practices. They play a crucial role in establishing Our Company as an industry leader, supporting healthcare partners and providers, improving patient health outcomes, and becoming a trusted resource. The Associate Director, Urology - Oncology Key Accounts role will have responsibility for accounts in the South Atlantic geography, which includes South Carolina, North Carolina, Georgia, Florida, Tennessee, and Kentucky. The candidate should live within the geography.

PRIMARY ACTIVITIES & RESPONSIBILITIES will include and are not limited to the following:

Leadership

  • Builds and maintains trust with colleagues, stakeholders, and customers through effective communication, integration, and collaboration.
  • Ability to lead through challenging and ambiguous situations while ensuring that deadlines and objectives are met by effectively prioritizing tasks based on urgency, impact, and resource availability.
  • Ability to influence others and lead without authority during complex situations, fostering collaborative problem-solving and reaching consensus. Experience in navigating various teams or stakeholders to achieve common goals.

Clinical Proficiency

  • Understands applicable product portfolio to provide approved disease and product information to key decision makers and stakeholders within account(s).
  • Leads Our Company's efforts to maximize appropriate utilization of its portfolio while bringing resources to customers that contribute to better outcomes for patients.
  • Understanding external quality initiatives with the ability to clearly align and tailor response to customer's needs using approved Company resources and messages.
  • Understand all aspects of treatment decision factors, including but not limited to knowledge of pathways, protocols, sites of care, guidelines or quality initiatives.

Business Acumen

  • Utilizes internal data and data analytics to understand account performance and identify opportunities for appropriate engagement.
  • Knowledge of account ecosystems and current emerging markets and business trends impacting assigned accounts. Develop and pull-through a coordinated and longitudinal account plan.
  • A deep understanding of the unique dynamics of the business to business (B2B) market, including the various factors that influence buying decisions, such as competitive landscape, industry trends, and economic conditions. Ability to utilize approved messages and resources with appropriate healthcare business partners (HBPs) across the account.
  • Coordinate across a network of local account teams to ensure contract pull-through and address local requests for contract terms or conditions.

Operational/Account Management

  • Establishes strategic approach to the account in alignment with approved guidance from the marketing teams. Aligns brand strategy and tactics with customer needs and business objectives to improve patient health outcomes.
  • Builds trust and relationships with key decision makers and stakeholders and influencers to understand their objectives, goals, and challenges. Identifies approved resources that align with the customer's needs. Develops a thorough understanding of all entry access points and knowledge of stakeholders who influence and operationalize access for the entire enterprise.
  • Uses approved tools to capture, share and appropriately communicate internally about the customer.

POSITION QUALIFICATIONS:

Required:

  • Bachelor's Degree OR a minimum high school diploma with at least 4 years of relevant work experience which could include: professional sales, experience in marketing, military, or healthcare/scientific field (pharmaceutical, biotech, or medical devices)
  • Minimum of 2 years of relevant experience in healthcare, life sciences industry, sales, account management or managed care
  • Valid Driver's License
  • Ability to build and develop meaningful customer relationships with senior healthcare executives and key opinion leaders
  • Demonstrated financial acumen with ability to communicate value proposition and negotiate, if applicable
  • Strong understanding of healthcare ecosystem
  • Excellent interpersonal and communication skills, internally and externally, with ability to interact with individuals from a variety of cultures and disciplines
  • Strong leadership skills and ability to collaborate in cross-functional, matrix organizations
  • Ability to travel ~50%

Preferred:

  • Advanced degree
  • Local market relationships and customer knowledge
  • Current account management experience in large Oncology group practices and integrated delivery networks that have a focus on Oncology and Hematology

Required Skills:

Accounting, Accounting, Account Management, Accounts Development, Clinical Studies, Collaborative Leadership, Confidential Data Handling, Contract Management, Contract Processing, Corporate Accounting, Customer Management, Data Analysis, Financial Acumen, Goal Setting, Influencing Without Authority, Internal Reporting, Interpersonal Relationships, Managerial Courage, Managing Ambiguity, Market Dynamics, Marketing Capabilities, Oncology Marketing, Operational Delivery, Organizational Leadership, Product Knowledge {+ 6 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

The salary range for this role is

$190,800.00 - $300,300.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Remote

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

09/12/2026

*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.