Associate Developer Jobs in Chehalis, WA (NOW HIRING)

ESSENTIAL FUNCTIONS PLEASE NOTE: THIS ROLE REQUIRES REGULAR, HANDS-ON WORK WITH ON-PREMISES NETWORK INFRASTRUCTURE AND FACILITIES. THIS POSITION DOES NOT OFFER REMOTE OR HYBRID WORK OPTIONS. Under the general supervision of the ITS 5 Network Supervisor, administers and maintains the County's network, server, and identity systems for the Information Technology Services Department, ensuring the reliable and secure transmission of voice, data, and video across County facilities and cloud services.

Administers messaging, collaboration, remote-access, and user-account services; installs, configures, and supports related hardware and software; troubleshoots complex problems and provides advanced technical support and training to staff and end users. This is the journey/senior working level of the Network Engineer series; the most complex strategic and supervisory matters are referred to the Network Supervisor. The following duties are the fundamental, crucial job duties performed by this position.

This is not a comprehensive list of all tasks that may be assigned. Incumbent may be required to perform other duties as assigned and appropriate for the position. Administers and maintains the County's network infrastructure - wired, wireless, and remote access - to ensure reliable, secure transmission of voice, data, and video across County facilities and to cloud services.

Administers the County's messaging and collaboration platform (email, calendaring, and team collaboration); manages mail flow, quarantine, distribution lists, and related access and security controls. Administers identity and access services: provisions and de-provisions user accounts, directory and group membership, file and share permissions, and remote-access accounts as part of employee onboarding, position change, and separation. Installs, configures, and maintains servers, network devices, and supporting systems in on-premises and cloud environments; verifies functionality, applies updates and patches, and maintains current technical documentation.

Monitors the environment for availability, capacity, performance, and security; diagnoses and resolves incidents; responds to monitoring, quarantine, and data-protection alerts; escalates and tracks issues to resolution. Supports access, connectivity, and integration for the County's enterprise and line-of-business applications, including regulated public-safety systems. Administers telephony/voice services (e.g., desk phones, voicemail, and auto-attendants)

Maintains and enforces system security, access controls, and the confidentiality of records, including the requirements of regulated systems such as criminal-justice information (CJIS); monitors compliance with County and Department policies. Provides advanced technical support and training to County departments and end users; assists the Help Desk with escalated issues; participates in and helps coordinate technology projects. Researches, evaluates, and tests new technologies; recommends improvements; assists in transitions to new systems and platforms.

Maintains service records, logs, and documentation; identifies recurring problems requiring improved procedures or policies. May participate in scheduled on-call/after-hours support for critical systems. Performs related duties as assigned.

WORKING ENVIRONMENT / PHYSICAL DEMANDS Work is performed in office, server-room/data-center, and remote-work environments. Installs and services equipment in equipment racks, wiring closets, and user workspaces; travels between County facilities. May occasionally lift and carry equipment up to 20 pounds.

Requires the visual and manual ability to install, connect, and service computer and network equipment. REQUIRED QUALIFICATIONS Associate's degree in Information Technology, Computer Science, or a closely related field; AND five (5) years of progressively responsible network and systems administration experience; OR an equivalent combination of education, training, and experience. Valid Washington State Driver's License.

Must pass a criminal-history background check and obtain CJIS Security Awareness certification within 7 days of hire, due to access to law-enforcement systems. PREFERRED QUALIFICATIONS Bachelor's degree in a related field; Lewis County Government experience; and current, role-relevant professional certifications (for example, in networking, Microsoft 365/cloud administration, or information security). COMPETENCIES (Knowledge, Skills, Abilities, and Behaviors) Knowledge of: Network and systems administration in enterprise environments, both on-premises and cloud-based.

Network protocols, services, and diagnostic tools (e.g., TCP/IP, DNS, DHCP, VPN, and wireless). Server operating systems and virtualization (e.g., Windows Server and Linux). Messaging, collaboration, and productivity platforms

Directory and identity/access management services. Telephony/voice systems. Data security, access controls, and public-sector compliance standards, including criminal-justice (CJIS) requirements.

IT service-management and ticketing workflows (triage, escalation, and resolution tracking). Skills in: Diagnosing and resolving advanced technical problems across networked and cloud systems. Installing, configuring, maintaining, and supporting hardware, software, and network systems.

Managing user accounts, system permissions, and network/remote access controls. Working independently in a high-pressure environment with changing priorities. Maintaining documentation, logs, and procedures for IT operations and incidents.

Providing technical support and training to departments and end users. Communicating complex information clearly, both orally and in writing. Establishing effective working relationships with co-workers, vendors, and stakeholders.

Ability to: Prioritize multiple tasks, service requests, and deadlines effectively. Apply independent judgment within established policies and procedures while identifying areas for improvement. Maintain confidentiality and uphold system-security standards.

Adapt to evolving technologies and departmental needs. Learn and follow County policies and procedures. Behaviors: Regular, reliable attendance.

Commitment to continuous improvement and team development. Proactive problem-solving and a service-oriented attitude. Lewis County is an equal opportunity employer that provides access, free from discrimination based on race, color, national origin, religion, age, sex, marital status, sexual orientation, military or veteran status, pregnancy, disability, genetic information or any other basis protected by law in employment or provisions of services.