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Associate Customer Service Specialist Jobs (NOW HIRING)

Arkansas Jobs

CUSTOMER SERVICE SPECIALIST

Batesville, AR · On-site

$39K - $57K/yr

Customer Service Specialist The mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary ...

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Alphabe Insight

Customer Service Specialist

Rochester, NY · On-site

$57K - $62K/yr

Customer Service Specialist At Alphabe Insight, we are dedicated to developing the next generation of business leaders. Our company stands at the intersection of innovation, strategic thinking, and ...

Sherwin-Williams

Customer Service Specialist

Durham, NC

$16.50 - $21.75/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Sparks Wiz Limited

Customer Service Specialist

$16 - $25/hr

Customer Service Specialist San Francisco, California, United States $16.00 - 25.00 (US Dollar) This position is also open to candidates in Jacksonville Florida, Denver Colorado & Las Vegas Nevada.

ActivStyle

Customer Service Specialist

Plattsburgh, NY

$16 - $17/hr

Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a ...

Sherwin-Williams

Customer Service Specialist

Grapevine, TX

$15.75 - $20.75/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Sherwin-Williams

Customer Service Specialist

New Bedford, MA · On-site

$17.25 - $22.75/hr

Customer Service Specialist This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement ...

CNA

Customer Service Specialist

Lake Mary, FL · On-site

$14.75 - $19.75/hr

Customer Service Specialist CNA currently has an opportunity for a Customer Service Specialist to join our Customer Support Contact Center Team supporting our customers, agents, and brokers within ...

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Associate Customer Service Specialist information

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How much do associate customer service specialist jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for associate customer service specialist in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Associate Customer Service Specialist vs Customer Service Representative?

AspectAssociate Customer Service SpecialistCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, corporate officesCall centers, retail stores, online support
Employer & Industry UsageCommon in corporate and retail sectorsWidespread across various industries including retail, telecom, and finance
Search & Comparison IntentOften compared for entry-level customer support roles with slightly more responsibilitiesMost common customer support role searched by job seekers

The Associate Customer Service Specialist typically has similar qualifications to a Customer Service Representative but may handle more complex customer issues or have additional responsibilities. Both roles are essential in customer support, often found in similar environments, and serve as entry points in the customer service industry.

What cities are hiring for Associate Customer Service Specialist jobs?

Cities with the most Associate Customer Service Specialist job openings:

What are the most commonly searched types of Customer Service Specialist jobs?

The most popular types of Customer Service Specialist jobs are:

What states have the most Associate Customer Service Specialist jobs?

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Associate Customer Service Specialist jobs near you

Customer Service Specialist

LAKE SHORE BANK

Dunkirk, NY • On-site

Full-time

Posted 15 days ago

Job description

Summary of Job Description:

Under general supervision, and in conformance with established Bank policies and procedures, is responsible for providing quality customer service in completing transactions for Bank customers and providing information concerning Bank products and services. Listens to customer needs and refers appropriate solutions. Balances each day’s transactions and verifies cash totals.

Primary Duties & Responsibilities:

  • Proactively seeks internal customer service specialist training to ensure appropriate levels of job and product knowledge.
  • Must represent the Bank in a positive and professional manner at all times.
  • Provides flexibility in scheduling to assist staff in ensuring appropriate coverage to meet customer needs.
  • Welcomes customers by engaging them in a friendly, upbeat interaction upon entering the branch. Engages customers in conversation while processing their banking transactions. Uses customer name.
  • Utilizes face-to-face opportunity to refer products and services that the bank offers to the customer.
  • Participates in branch sponsored sales events, including customer appreciation days, special promotions and prospecting activities, where appropriate.
  • Works with Head Customer Service Specialist in developing strategic plans for meeting branch goals for loan, deposit and services growth through Customer Service Specialist referrals.
  • Answers questions and troubleshoots for customers concerning products and services provided by the Bank. Ensures that follow up contact occurs within 24 hours either with final answer or update on progress.
  • Completes Onboarding activities for new customers when assigned by management.
  • Proactively reviews product manual and maintains up-to-date knowledge of all products and services offered by the bank.
  • Works with Branch Management to ensure that all daily activities are completed
  • Completes mandatory annual compliance training in a timely manner
  • May be required to work beyond scheduled hours to satisfy required balancing procedures or provide our customers with necessary customer service.
  • Is responsible for maintaining a proper supply of cash in compliance with guidelines, to ensure that customer service transactions may be handled efficiently.
  • Ensures that all daily activities are completed in accordance with the requirements of all internal controls as established by Bank policy.
  • Assists Regional Branch Sales Manager when required in maintaining inside and outside appearance of the branch to highest levels of cleanliness and order.
  • Maintains a professional image at all times while representing the Bank, in practicing proper personal hygiene, dress attire and appropriate business conduct.
  • Any other duties that may be assigned.

Skills and Abilities Required:

  • Familiarity with computers and comfortable with Word and Excel.
  • Required to maintain a high degree of confidentiality in all customer (internal and external) matters.
  • Must present excellent interpersonal and communication skills
  • Is required to maintain a current knowledge of Lake Shore Savings’ products and services in order to provide outstanding customer service to Lake Shore Savings’ customers.
  • Previous customer service and cash handling experience

Mandatory Requirements:

  • Must maintain knowledge of all procedures to ensure compliance with Bank Secrecy Act regulations and all other regulatory, security and Bank policies and procedures.
  • Must maintain a positive work atmosphere by behaving and communicating in a manner so that a positive working relationship with customers, coworkers and managers exist.
  • Must interact professionally with other employees, board members, customers and external vendors.
  • Must act in accordance with the Lake Shore Savings Bank Code of Conduct Policy.