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Associate Customer Engineer Jobs in Pennsylvania

Globusmedical

Associate Software Engineer

Audubon, PA · On-site

Associate Software Engineer Globus Medical is looking for an Associate Software Engineer who is ... Customer Focused : We listen to our customers' needs and respond with a sense of urgency * Teamwork

Ramboll

Associate Consultant Engineer

Blue Bell, PA · Hybrid

As our new Associate Consultant Engineer, you will be part of an ambitious, diverse, creative, and ... Good interpersonal skills, customer focus, and strong ability to work effectively in teams.

Ramboll

Associate Consultant Engineer

Blue Bell, PA · Hybrid

As our new Associate Consultant Engineer, you will be part of an ambitious, diverse, creative, and ... Good interpersonal skills, customer focus, and strong ability to work effectively in teams.

Ramboll

Associate Consultant Engineer

Blue Bell, PA · On-site

As our new Associate Consultant Engineer, you will be part of an ambitious, diverse, creative, and ... Good interpersonal skills, customer focus, and strong ability to work effectively in teams.

Intervala,LLC

Sr NPI Engineer

Mount Pleasant, PA · On-site

$80K - $109K/yr

Serve as a primary interface between customers, engineering teams, and internal departments to ... Associate degree in a related technical field with 9+ years of relevant experience OR * High school ...

Globus-Medical

PA · On-site

$90 - $130/hr

Associate Software EngineerGlobus Medical is looking for an Associate Software Engineer who is ... We listen to our customers' needs and respond with a sense of urgencyTeamwork: Working together ...

Globus Medical

Associate Project Engineer

Audubon, PA · On-site

The Associate Project Engineer will be responsible for all engineering functions of their product ... Obtaining market feedback from spine surgeons and other customers to determine functional and ...

Globus Medical

Associate Project Engineer

Audubon, PA · On-site

The Associate Project Engineer will be responsible for all engineering functions of their product ... Obtaining market feedback from spine surgeons and other customers to determine functional and ...

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Showing results 21-40

All JobsAssociate Customer Engineer JobsAssociate Customer Engineer Jobs in Pennsylvania

Associate Customer Engineer information

What does an associate customer engineer do?

An Associate Customer Engineer is responsible for providing technical support and solutions to customers, often working with hardware, software, or cloud-based products. They assist clients with troubleshooting, installations, and product optimizations, ensuring customers can effectively use the company's technology. Typically, they work closely with senior engineers and account teams to resolve issues and improve customer satisfaction. This entry-level role is ideal for those looking to build a career in technical support, IT, or engineering.

What are the key skills and qualifications needed to thrive as an associate customer engineer?

To thrive as an Associate Customer Engineer, you need a solid understanding of IT systems, troubleshooting skills, and a relevant technical degree or certification. Familiarity with customer support platforms, ticketing systems, and diagnostic tools such as remote desktop applications is typically required. Strong communication, problem-solving ability, and a customer-oriented mindset are crucial soft skills for success. These skills and qualities are important because they enable effective resolution of technical issues while ensuring positive customer experiences.

What are some common challenges faced by an associate customer engineer when supporting clients, and how can they be effectively addressed?

Associate Customer Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines and communicating technical solutions to non-technical clients. Success in this role requires strong problem-solving skills, adaptability, and the ability to collaborate closely with both internal engineering teams and external customers. Building rapport with clients and proactively following up on solutions can help foster trust and ensure customer satisfaction. Continuous learning and staying up-to-date with product updates are also key to overcoming technical hurdles efficiently.

What is the difference between Associate Customer Engineer vs Customer Support Engineer?

AspectAssociate Customer EngineerCustomer Support Engineer
Required CredentialsBachelor's degree in engineering or related field, technical certificationsTechnical knowledge, certifications may vary, often less formal education required
Work EnvironmentOn-site and client-facing, involved in technical implementationsRemote or on-site, primarily troubleshooting and support
Employer & Industry UsageTech companies, hardware/software providers, consulting firmsIT service providers, software companies, tech support centers

The Associate Customer Engineer typically has a more technical role involving client interactions and implementation tasks, often requiring specific certifications and a background in engineering. Customer Support Engineers focus on troubleshooting, resolving technical issues, and providing ongoing support. Both roles are essential in tech industries but differ mainly in their scope of responsibilities and work environment.

What are the most commonly searched types of Customer Engineer jobs in Pennsylvania?

The most popular types of Customer Engineer jobs in Pennsylvania are:

What are popular job titles related to Associate Customer Engineer jobs in Pennsylvania?

For Associate Customer Engineer jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Associate Customer Engineer jobs in Pennsylvania look for?

The top searched job categories for Associate Customer Engineer jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Associate Customer Engineer jobs?

Cities in Pennsylvania with the most Associate Customer Engineer job openings:

Associate Customer Engineer jobs near you
Infographic showing various Associate Customer Engineer job openings in Pennsylvania as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Associate Application Engineer, EHT

Chromalox, Inc.

Pittsburgh, PA • On-site

Full-time

Re-posted 12 hours ago

Chromalox rating

7.6

Company rating: 7.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

251st of 494 rated machine equipment manufacturers

Job description

The Role:

Under the supervision of the Manager of Application Engineering, the Associate Application Engineer, Electric Heat Trace (EHT) will analyze heat trace applications to design innovative, customer-focused solutions.  


You will work on customer quotes to develop cost-effective solutions for each unique electric heat trace application. The Associate Application Engineer position is vital in providing technical support to our sales team and will partner with design engineering to give design and order support across the organization.  

Your Responsibilities:

  • Design and quote premium solutions for standard and customer-specific thermal heat trace applications. 
  • Coordinate quotation and order entry activities with sales force, engineering, and plant personnel, including sample orders and drawings for approval. 
  • Understand markets and competition in each market to manage quotations of competitive designs. 
  • Assist sales engineers with expertise in offering optimal thermal solutions for unique applications. 
  • Determine materials and related cost requirements for product designs by working with engineering and purchasing departments. 
  • Manage pricing and margin targets for crucial accounts and new opportunities. 
  • Become proficient in using product design and pricing tools. 
  • Assist customers and representatives in troubleshooting common problems with equipment or applications. 
  • Approve and support orders; strategically partner with design engineering and sales to be vital in designing and order support. 
  • Lead meetings with engineering, production, project management, finance, and sales to gain visibility and communicate accurate dates to customers for large order opportunities. 
  • Assist in documenting, analyzing, and improving processes. 
  • Support or facilitate process improvement projects and strategic projects as required.

Requirements:

  • At least 1+ years of related experience; an appropriate technical degree or equivalent experience is required. 
  • A Bachelor of Science degree in electrical, mechanical, or chemical engineering is preferred. 
  • Working experience with Microsoft programs such as Excel, Word, PowerPoint, etc. 
  • AutoCAD and Bluebeam experience preferred but not required. 
  • Experience in a fast-paced, team-oriented environment with solid organizational skills and attention to detail. 
  • Excellent interpersonal and communication skills in verbal, written, and presentation formats to all audiences. 
  • Strong customer service and time management skills. 

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