Associate Counselor Jobs in Gainesville, GA (NOW HIRING)

ADP is hiring a Real Estate Services Team (REST) Counselor.

• Are you passionate about helping associates navigate one of life's biggest decisions, buying or selling a home?
• Do you thrive in a consultative role where customer service, real estate expertise, and problem-solving come together?

Well, this may be the role for you. Ready to make your mark?

As a Real Estate Services Team Counselor, you'll serve as a trusted advisor to associates participating in our Real Estate Services Team (REST) program. In this role, you'll coordinate and oversee all aspects of ADP's in-house real estate benefit program, helping associates buy, sell, and finance their personal real estate properties. You'll partner with associates and service providers to deliver a seamless experience while providing expert guidance throughout the home sale, home purchase, mortgage, and moving processes.

Learn more about ADP at jobs.adp.com

• Communicates and administers ADP REST policy to Associates including home sale/home purchase benefits, mortgage and moving services
• Coordinate the home-marketing program including: Set up real estate agents, analyze comparable market analysis to determine effective marketing strategies, assist with home-sale contracts, assist with potential problems and source solutions, review inspection results, appraisals, closing documents, implement referral fee program and provide world class service
• Coordinate the home-purchase program including: Set up area tours, assign real estate agents, guide associates on "buying smart", review inspection results, appraisals, closing documents, implement referral fee program and provide world class service
• Coordinate and manage all service providers including, but not limited to, movers, mortgage lenders, home inspectors, and attorneys

Experience. You have 5+ years of experience in relevant skills gained and developed in the same or similar role.

• Experience in real estate, or a combination of real estate and related experience in relocation, mobility, or mortgage lending, including verifiable sales history and a strong track record of client service and transaction management.
• Real Estate License
• Strong marketing and customer service skills with a client-focused approach.
• Excellent analytical capabilities and ability to manage a significant case load
• Strong expertise analyzing CMA's and appraisals to determine market strategies as well as offer guidance in home sales and home purchases
• Excellent verbal and written communication skills with the ability to effectively interact with clients, real estate professionals, and internal stakeholders.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Ability to work collaboratively in a team environment while managing multiple priorities and deadlines.
• Strong organizational skills, attention to detail, and the ability to provide high-quality support throughout the relocation process.
• Professional, results-oriented mindset with excellent problem-solving and interpersonal skills.
• Curiosity and willingness to leverage AI tools and emerging technologies to improve productivity and project outcomes.
• You’ll have a Bachelor's degree OR equivalent experience.

For additional comfortability in the role:

• CRP designation.
• Adobe Suite or Graphic Design software experience.

• Collaborate. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and respect one another's ideas to find the best solution.
• Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
• Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
• Act like an owner & doer. Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
• Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
• Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY

(ADA version: https://youtu.be/IQjUCA8SOoA )

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We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP’s culture and our full set of values.