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Associate Comcast Call Center Jobs in Nebraska (NOW HIRING)

Walmart

Stocking Team Trainer

Omaha, NE · On-site

$19 - $32/hr

Stocking associates must be able to lift heavy objects in excess of 50 pounds. Ability to operate heavy machinery such as forklifts may also be necessary. Benefits & perks At Walmart, we offer ...

Walmart

Stocking Team Trainer

La Vista, NE · On-site

$19 - $32/hr

Stocking associates must be able to lift heavy objects in excess of 50 pounds. Ability to operate heavy machinery such as forklifts may also be necessary. Benefits & perks At Walmart, we offer ...

New

Trustmark

Customer Service Administrator II

Lincoln, NE · On-site

$22 - $31.79/hr

May provide back up support to Call Center. * Collaborates with internal partners to reach ... That's why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more ...

New

Crete Carrier Corporation

Cargo Claims Assistant

Lincoln, NE · On-site

$16.50 - $20.75/hr

Position Summary Performs supportive duties for the Risk Management Call Center, including taking ... Qualifications and Education Requirements Associates degree; or one to two years of related ...

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Showing results 21-40

All JobsAssociate Comcast Call Center JobsAssociate Comcast Call Center Jobs in Nebraska

Associate Comcast Call Center information

What is the difference between Associate Comcast Call Center vs Customer Service Representative?

AspectAssociate Comcast Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedCall center or retail environment, customer-facing
Industry UsageTelecommunications, cable servicesVarious industries including telecom, retail, and service sectors
Job FocusHandling technical issues, billing, service inquiriesAddressing customer questions, resolving complaints

The Associate Comcast Call Center and Customer Service Representative roles share similarities in credentials and work environment, often involving call center settings and customer interaction. However, the Associate Comcast Call Center typically focuses on technical support and service-specific issues within the telecommunications industry, whereas Customer Service Representatives may work across various sectors with broader customer support responsibilities.

Does Associate Comcast Call Center offer remote work?

The Associate Comcast Call Center position typically requires employees to work onsite at designated call center locations. Remote work options are generally not available for this role, as it involves direct customer service and technical support that require physical presence or specific remote arrangements approved by the employer.

What are popular job titles related to Associate Comcast Call Center jobs in Nebraska?

For Associate Comcast Call Center jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Associate Comcast Call Center jobs in Nebraska look for?

The top searched job categories for Associate Comcast Call Center jobs in Nebraska are:

Associate Comcast Call Center jobs near you
Infographic showing various Associate Comcast Call Center job openings in Nebraska as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

CRS - 211 Helpline: PT/FT shifts and multiple NIGHT shifts

United Way of the Midlands

Omaha, NE • On-site

$17.50/hr

Full-time, Part-time

Life, Retirement, PTO

Re-posted 7 days ago

Job description

Job Title: Community Resource Specialist I
Department: 211 Helpline
Supervisor: 211 Management
FLSA Status: Part-time, Non-Exempt
Location: Omaha, NE -
Hours: Multiple Shifts - including many Night options/shifts
About United Way of the Midlands:
Since 1923, United Way of the Midlands (UWM) has served the Omaha-Council Bluffs metro by bringing together the business, government and not-for-profit sectors and raising money to support our community’s most impactful health and human service programs. UWM’s funded programs and direct services – including JAG Nebraska, 211 and the Weatherization Assistance Program – focus on four key areas to improve health and well-being for all, build financial stability and strength, help young people realize their full potential and address urgent needs today to advance a better tomorrow. At United Way, we are committed to fostering integrity, inclusion, and responsibility across our work where all employees feel valued, respected, and empowered to bring their unique perspectives and experiences to the table.
UWM’s Mission:
United Way of the Midlands UNITES our community’s CARING SPIRIT to build a STRONGER tomorrow.
Guiding Principles:
At United Way of the Midlands, we…
  • Build TRUST in everything we do.
  • Extend GRACE by thinking beyond ourselves.
  • Show GRIT by bringing it everyday.
  • Be OPEN to embracing others’ differences.
  • Actively ENGAGE by listening and sharing.
  • Live CURIOUSLY to learn constantly.
Community Resource Specialist Summary:

The Community Resource Specialist I is responsible for responding to individuals in need of assistance through multiple channels of communication.

Responsibilities:
  • Answers phone calls, email, chat and text, demonstrating strong customer focus with all users of the service; ability to work with diverse populations within the context of developing the cultural competency needed, to provide appropriate resources to inquirers.
  • Maintains a nonjudgmental attitude when speaking with clients, displaying sensitivity to all cultural backgrounds.
  • Identifies and reflects the feelings of callers in crisis.
  • Assesses the clients’ needs or situation using pertinent questions and the principles of active listening.
  • Advocates for clients when appropriate.
  • Requests statistical and demographic information related to our clients to assist in the determination and tracking of unmet needs in the community.
  • Records clients' information into the call center database and provide referrals to the appropriate resources as needed.
  • Places outbound calls to follow-up with a percentage of our clients to determine if their needs were met.
  • Completes assessments for clients in high-risk situations.
  • Accesses the 2-1-1 database for resources and appropriately refer clients.
  • Identifies requests for resources that are not available in our database and inform the call center database Manager of unmet needs.
  • Maintains an acceptable level of call handling and customer service performance as described by the 2-1-1 training standards.
  • Completes all training for new programs and services related to 2-1-1 and provide feedback as needed.
  • Completes the Inform USA Community Resource Specialist certification exam within six months of eligibility to ensure adherence to industry standards and quality service delivery.
Supervisory Responsibilities:
  • This job has no supervisory responsibilities.
Required Skills and Abilities:
  • High level of professionalism, confidentiality and capacity to work independently.
  • High level of written and verbal communication skills with attention to detail and organization.
  • Demonstrate proficiency in using call center software, computer hardware and telephone equipment.
  • Ability to work alternative schedules and demonstrate flexibility in times of disaster.
  • Engage in and maintain knowledge of UWM programs and strategies.
  • Proactive in engaging in or seeking out self-learning opportunities.
  • Ability to work effectively as a team member and assist other staff members willingly.
  • English proficiency sufficient and bilingual preferred for communication with supervisors, co-workers, clients and customers.
  • Knowledge of MS Office Outlook, Excel, Access and Word Processing software.
Education and Experience:
  • Associate's degree (preferred) from two-year College or University and/or one to two years related experience and/or training in Social Services or Human Services.
  • A high school diploma or GED is required for this position.
Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must occasionally lift and/or move up to 10 pounds.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the work environment is usually moderate.
Benefits:
  • Generous 401(k) Retirement plan
  • Paid vacation and sick time
  • Employer-paid life and disability insurance
  • Professional development assistance
  • Tuition reimbursement
United Way of the Midlands is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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