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Associate Client Partner Jobs in Ann Arbor, MI (NOW HIRING)

VML

Associate Account Director

Detroit, MI

Serve as the client partner and agency operational lead for critical Ford.com workstreams, aligning client priorities, internal responsibilities, timelines, risks, delivery expectations, campaign ...

VML

Associate Account Director

Detroit, MI · On-site

Serve as the client partner and agency operational lead for critical Ford.com workstreams, aligning client priorities, internal responsibilities, timelines, risks, delivery expectations, campaign ...

Small Local CPA Firm

Manager (Tax & Accounting)

Saline, MI · On-site

$35 - $50/hr

... of associate's client emails - Update and maintain fixed asset databases - Post/Review journal ... We work with our clients as their partners, and as if their company were our own. In result, our ...

Small Local CPA Firm

Manager (Tax & Accounting)

Saline, MI · On-site

$35 - $50/hr

... of associate's client emails - Update and maintain fixed asset databases - Post/Review journal ... We work with our clients as their partners, and as if their company were our own. In result, our ...

Go Rentals

Client Service Associate

Ann Arbor, MI

$19/hr

The Guest Experience Associate - Carcierge is the face of Go Rentals, a guest-facing luxury ... aviation partners, ensuring every interaction reflects Go Rentals' commitment to elevated guest ...

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All JobsAssociate Client Partner JobsAssociate Client Partner Jobs in Ann Arbor, MI

Associate Client Partner information

What is an associate client partner?

An Associate Client Partner is a professional who supports and manages client relationships for a company, often acting as a liaison between the client and internal teams. Their main responsibilities include understanding client needs, facilitating communication, and ensuring the successful delivery of products or services. They also assist in developing strategies to grow client accounts and help resolve any issues that arise. Typically, this role is found in industries like consulting, technology, and marketing, and serves as a stepping stone to more senior client partner positions.

What are the main challenges associate client partners typically face when managing client relationships?

Associate Client Partners often encounter the challenge of balancing client expectations with the company's capabilities and resources. Navigating complex stakeholder dynamics, ensuring timely communication, and proactively addressing issues before they escalate are key aspects of the role. Additionally, they must stay updated on industry trends to provide strategic insights and value to clients while collaborating closely with internal teams like sales, marketing, and delivery. Successfully overcoming these challenges requires strong interpersonal skills, adaptability, and a solutions-oriented mindset.

What are the key skills and qualifications needed to thrive as an associate client partner, and why are they important?

To thrive as an Associate Client Partner, you need a solid understanding of client relationship management, business development, and consultative sales, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software, data analytics tools, and project management systems is typically expected. Strong interpersonal communication, problem-solving abilities, and a client-focused mindset help individuals excel in this role. These skills and qualities are crucial for building lasting client partnerships, driving business growth, and ensuring client satisfaction.

What is the difference between Associate Client Partner vs Account Manager?

AspectAssociate Client PartnerAccount Manager
Required CredentialsBachelor's degree, experience in client management, industry-specific knowledgeBachelor's degree, customer service or sales experience
Work EnvironmentCollaborates with sales, marketing, and client teams; strategic focusManages client accounts, handles day-to-day client interactions
Employer & Industry UsageUsed in consulting, technology, and professional services firmsCommon across various industries including tech, finance, and retail
Search & Comparison IntentUnderstanding strategic client roles, career progressionManaging client relationships, sales growth

The Associate Client Partner typically focuses on building strategic relationships and driving long-term client success, often requiring industry-specific knowledge and a strategic mindset. In contrast, an Account Manager handles daily client interactions, ensuring satisfaction and retention. Both roles are vital in client-facing industries but differ in scope and responsibilities.

What does an associate client partner position do?

An Associate Client Partner is responsible for managing client relationships, understanding client needs, and ensuring the delivery of services or solutions that meet those needs. They often coordinate with internal teams, support account growth, and maintain ongoing communication to foster long-term partnerships.

What cities near Ann Arbor, MI are hiring for Associate Client Partner jobs?

Cities near Ann Arbor, MI with the most Associate Client Partner job openings:

Associate Client Partner jobs near you
Infographic showing various Associate Client Partner job openings in Ann Arbor, MI as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution.

Associate Account Director

Detroit, MI

VML
Marketing • 1 - 5K employees
Learn more about VMLexternal

Full-time

Posted 16 days ago

Job description

VML is in search of an Associate Account Director, Web to lead client partnership and agency operations across critical Ford.com workstreams. 

In this role, you will serve as a day-to-day client partner and agency lead for Ford.com workstreams, driving web experiences that support vehicle launches, model year changeovers, brand campaigns, sales events, personalization, testing, and ongoing site optimization. 

What you'll do: 

  • Serve as the client partner and agency operational lead for critical Ford.com workstreams, aligning client priorities, internal responsibilities, timelines, risks, delivery expectations, campaign timing, brand standards, and production requirements across integrated agency partners.
  • Own and deliver Ford Vehicle Model Year Changeovers (MYCOs), partnering with delivery, creative, content, UX, data, and technology teams to manage the annual migration of vehicle content, asset development, and build-and-price configurator updates across multiple Ford vehicles.
  • Own and deliver Ford.com launches for brand campaigns, sales events, vehicle reveals, and high-impact digital experiences, coordinating client approvals, stakeholder inputs, content readiness, development timelines, launch requirements, and post-launch follow-up.
  • Create personalized digital experiences by partnering with strategy, UX, creative, data, content, and development teams to define audience needs, tailor site content, deliver relevant user journeys across Ford.com, and connect personalization efforts to measurable engagement and conversion goals.
  • Execute A/B tests by coordinating test strategy, audience segmentation, creative and content variations, implementation requirements, performance tracking, and results analysis, then translate findings into optimization recommendations.

Who you are: 

  • Direct experience with Model Year Changeovers (MYCOs), complex digital retail configurators, large-scale site updates, or vehicle launch programs is a significant plus.
  • Leadership style: A calm, structured, and solutions-oriented leader who thrives under pressure, manages tight deadlines and moving targets, and helps teams stay aligned through ambiguity.
  • Comfortable working in integrated agency relationships, including collaborating across account, strategy, creative, UX, content, data, technology, media, client teams, and other client agency partners to keep workstreams aligned.
  • Able to manage multiple projects at once, prioritize high-value tasks, identify tradeoffs, escalate risks early, and keep teams focused on the work that matters most.
  • Familiarity with interactive campaign planning and macro strategy development, including how digital experiences support broader brand, launch, and sales event objectives.
  • General understanding of AI and how it can support daily duties, improve team workflows, strengthen operational efficiency, and enhance campaign or program delivery.
  • Deliver clear, concise, and accurate messages verbally and in writing, tailoring communication for clients, internal teams, and cross-functional partners.

What you'll need: 

  • 7+ years of experience in account management, client partnership, or client-facing delivery at a digital advertising, marketing, or digital product agency.
  • Industry focus: Proven experience working on a Tier 1 automotive account, vehicle launch program, digital retail experience, or large automotive website is highly preferred.
  • Digital expertise: Deep understanding of web production lifecycles, content management systems (CMS), digital asset management (DAM), UX/UI principles, quality assurance, accessibility considerations, and agile delivery methodologies.
  • Data-driven mindset: Experience partnering with analytics teams to interpret web performance metrics in Adobe Analytics, evaluate conversion rate optimization (CRO) opportunities, and translate A/B testing results into actionable recommendations.
  • Strong stakeholder management skills, including the ability to align senior clients, agency partners, and internal teams around scope, timelines, dependencies, risks, and decision points.

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