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Associate Client Manager Jobs in Rochester, NY (NOW HIRING)

Semantix

Client Services Associate

Rochester, NY · On-site

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be ... You'll help coordinate new projects, manage preflight tasks, enter key details into internal ...

TransPerfect

Client Services Associate

Rochester, NY · On-site

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be ... You'll help coordinate new projects, manage preflight tasks, enter key details into internal ...

Alphabe Insight Inc

Client Service Associate

Rochester, NY · On-site

$45K - $49K/yr

Our team is built on clear communication, accountability, and a commitment to excellence across every project we manage. We are seeking a dedicated and detail-oriented Client Service Associate to ...

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All JobsAssociate Client JobsAssociate Client Manager JobsAssociate Client Manager Jobs in Rochester, NY

Associate Client Manager information

See Rochester, NY salary details

$12

$25

$49

How much do associate client manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for associate client manager in Rochester, NY is $25.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $29.42 per hour, depending on experience, location, and employer.

What does an associate client manager do?

An Associate Client Manager is responsible for supporting senior client managers in maintaining and growing relationships with clients. They assist with project management, client communications, and the delivery of products or services to ensure client satisfaction. Their role often includes data analysis, preparing reports, coordinating with internal teams, and addressing client needs or concerns. This position serves as a key link between the client and the company, helping to ensure smooth operations and the successful execution of client projects.

How does an associate client manager typically collaborate with internal teams to meet client needs?

As an Associate Client Manager, you'll work closely with cross-functional teams such as sales, marketing, product development, and customer support to ensure client objectives are met. This role often involves coordinating meetings, sharing client feedback, and aligning internal resources to deliver tailored solutions. Effective communication and organizational skills are key, as you'll act as the main point of contact between clients and your company, ensuring that all stakeholders are informed and engaged throughout project lifecycles.

What are the key skills and qualifications needed to thrive as an associate client manager, and why are they important?

To thrive as an Associate Client Manager, you need strong analytical skills, a solid understanding of client relationship management, and preferably a degree in business, marketing, or a related field. Familiarity with CRM software, data analysis tools such as Excel or Tableau, and project management systems is typically required. Exceptional communication, problem-solving, and organizational skills help you build trust and efficiently address client needs. These competencies are vital for fostering client satisfaction, driving business growth, and ensuring seamless project execution.

What is the difference between Associate Client Manager vs Client Manager?

AspectAssociate Client ManagerClient Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, extensive experience in client management
Work EnvironmentSupportive team, entry to mid-level client interactionsLeadership role, direct client engagement, strategic planning
Employer & Industry UsageFinancial services, marketing, consulting firmsFinancial institutions, advertising agencies, consulting firms
Common Search & ComparisonEntry to mid-level client support rolesSenior client relationship management

The Associate Client Manager typically handles support tasks and assists in client interactions, often requiring a bachelor's degree and relevant certifications. The Client Manager role involves more direct client engagement, strategic planning, and leadership responsibilities. While both roles are vital in client-facing industries, the Associate Client Manager is an entry to mid-level position, whereas the Client Manager is more senior and strategic.

What cities near Rochester, NY are hiring for Associate Client Manager jobs?

Cities near Rochester, NY with the most Associate Client Manager job openings:

Associate Client Manager jobs near you

Associate Client Service Manager

Arthur J. Gallagher & Co. (AJG)

Batavia, NY • On-site

$50 - $70/hr

Other

Posted 2 days ago

New

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

217th of 315 rated insurance

Job description

Overview

At Gallagher, we're looking for an Associate Client Service Manager to join our Commercial team. In this role you'll lead efforts to deliver exceptional service and solutions to our clients. You'll work closely with your team and clients to build strong relationships, solve challenges, and ensure every interaction adds value. This is your opportunity to grow your career while making a meaningful impact.

How you'll make an impact

You’ll take the lead in managing client relationships and ensuring their needs are met. From guiding the renewal process to mentoring team members, you’ll play a key role in delivering high-quality solutions. You’ll also help secure existing business, explore opportunities for additional services, and ensure compliance with industry standards.

Here’s what you’ll do:

  • Manage the renewal process by compiling information, analyzing needs, and delivering tailored solutions to ensure proper coverage.
  • Build and maintain strong relationships with clients through timely responses and strong customer service.
  • Support your team in addressing client risk management needs through consultative conversations and personalized strategies.
  • Conduct regular audits to ensure compliance with regulations and maintain high service standards.
  • Maintain accurate and up-to-date client and policy data using Gallagher’s systems and performing audits.
  • Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
  • Mentor junior team members by providing transparent feedback, encouraging continuous learning, and fostering professional growth.
  • Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.
About You

Here’s what you’ll bring to the role:

  • Bachelor's degree with minimum 1+ years client service and/or claims management experience OR High School degree/GED with a minimum of 3+ years client service and/or claims management experience.
  • A Property and Casualty Insurance License.
  • Proficiency in Microsoft Office.
  • A desire to build relationships and deliver results.
  • Adaptability and resilience in managing shifting priorities.
  • A collaborative mindset to work with teams across Gallagher.
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