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Associate Claims Customer Service Jobs in Springfield, VA

Customer Service Associate

Stafford, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Manassas, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Hyattsville, MD · On-site

$17.25 - $21.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

MD · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Temple Hills, MD · On-site

$17.25 - $21.25/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Customer Service Associate

Hyattsville, MD · On-site

$17.25 - $21.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

White Plains, MD · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Stafford, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Customer Service Associate

White Plains, MD · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Stafford, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Dumfries, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Sterling, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Showing results 41-60

Associate Claims Customer Service information

See Springfield, VA salary details

$12

$20

$30

How much do associate claims customer service jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for associate claims customer service in Springfield, VA is $20.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $22.60 per hour, depending on experience, location, and employer.

What is the difference between Associate Claims Customer Service vs Claims Adjuster?

AspectAssociate Claims Customer ServiceClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; state licensing or certification often required
Work EnvironmentOffice setting, customer service calls, data entryFieldwork and office, investigating claims
Employer & Industry UsageInsurance companies, customer service centersInsurance companies, claims departments
Common Search & Comparison IntentUnderstanding entry-level roles in claims supportUnderstanding claims investigation and settlement roles

The Associate Claims Customer Service role primarily involves assisting policyholders, answering inquiries, and processing claims in an office environment. In contrast, Claims Adjusters investigate claims, assess damages, and determine settlement amounts, often involving fieldwork. While both roles are integral to the insurance industry and require similar certifications, their responsibilities and work settings differ significantly.

Is claims processing a stressful job?

Claims processing for an Associate Claims Customer Service role can be stressful due to tight deadlines, high call volumes, and the need for accuracy. Employees often handle complex cases and must maintain attention to detail while managing customer expectations in a fast-paced environment.

What is the work of an associate claims customer service?

An associate claims customer service representative handles inquiries from policyholders regarding insurance claims, assists with claim filing, provides status updates, and helps resolve issues related to claims processing. They often use claims management software and need strong communication skills to ensure accurate and efficient service.

What cities near Springfield, VA are hiring for Associate Claims Customer Service jobs?

Cities near Springfield, VA with the most Associate Claims Customer Service job openings:

Customer Service Associate

Stafford, VA • On-site

Wawa, Inc.
Food and Beverage Stores • 10K+ employees

$15 - $18.75/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago


Wawa rating

6.5

Company rating: 6.5 out of 10

Based on 1,137 frontline employees who took The Breakroom Quiz


Job description

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.
    What you'll do:
  • Greet and engage with customers to ensure their needs are met both quickly and courteously.
  • Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
  • Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
  • Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
  • Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
  • Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

  • Benefits:
  • We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs.
  • Eligibility for Wawa Benefits is defined under the terms of the plan(s)

  • Qualifications:
  • Great communication and customer service skills.
  • Ability to thrive in a fast-paced environment and multitask like a pro.
  • Must be 16+ years old with reliable transportation.
  • Enjoys working in a team environment.

The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

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