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Associate Care Manager Jobs in Delaware (NOW HIRING)

PLEASANT VINE HOME CARE DELAWARE

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Home Care Manager/Care Coordinator

Wilmington, DE · On-site

$42K - $52K/yr

The Care Manager/Coordinator plays a vital role in ensuring the quality and continuity of care by ... High school diploma or GED required; associate or bachelor's degree preferred. * Minimum 1-2 years ...

CenterWell

Clinical Care Nurse Educator

Dover, DE · On-site

This role will report to the Associate Director of Clinical Education under the leadership of the ... Have knowledge on transitions of care best practices, creation and management of care plans ...

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Associate Care Manager information

What is an associate care manager?

An Associate Care Manager is a professional who assists in coordinating and managing the care of clients or patients, typically within healthcare, social services, or insurance settings. They work under the supervision of more senior care managers to help assess client needs, develop care plans, monitor progress, and communicate with healthcare providers and families. Their role is crucial in ensuring clients receive appropriate services and support to improve their well-being and quality of life. Associate Care Managers often handle administrative tasks, documentation, and follow-up care coordination as part of their responsibilities.

How does an associate care manager typically collaborate with other healthcare professionals in a multidisciplinary team?

Associate Care Managers work closely with a variety of healthcare professionals, including nurses, social workers, physicians, and specialists, to ensure coordinated and effective care for patients. They facilitate communication between these team members, participate in case discussions, and help develop and implement individualized care plans. Strong teamwork and communication skills are essential, as Associate Care Managers often serve as a liaison to ensure that patient needs and preferences are addressed comprehensively and efficiently.

What are the key skills and qualifications needed to thrive as an associate care manager, and why are they important?

To thrive as an Associate Care Manager, you need a background in healthcare or social work, strong assessment and case management skills, and typically a relevant degree or certification. Familiarity with care management software, electronic health records (EHR), and documentation systems is often required. Excellent communication, problem-solving abilities, and empathy are crucial soft skills for building trust with clients and coordinating with multidisciplinary teams. These skills and qualities are vital to effectively support patient needs, streamline care plans, and improve overall health outcomes.

What is the difference between Associate Care Manager vs Care Coordinator?

AspectAssociate Care ManagerCare Coordinator
CredentialsOften requires a relevant bachelor's degree, certification in care management or health coachingTypically requires a bachelor's degree, certification varies
Work EnvironmentHealthcare facilities, insurance companies, community health programsHospitals, clinics, insurance providers, community agencies
Employer & Industry UsageHealth plans, managed care organizations, social service agenciesHospitals, outpatient clinics, insurance companies

Both roles involve coordinating patient care, but Associate Care Managers often focus on case management under supervision, while Care Coordinators handle scheduling and resource linkage independently. The roles overlap in industry and credentials, but Associate Care Managers typically work more closely with healthcare teams to develop care plans.

Do you need a degree to be an associate care manager?

An associate care manager typically does not require a college degree, but relevant experience, certifications, or training in healthcare, social work, or case management are often preferred. Employers may value skills such as communication, organization, and knowledge of healthcare systems over formal education requirements.

What cities in Delaware are hiring for Associate Care Manager jobs?

Cities in Delaware with the most Associate Care Manager job openings:

Associate Care Manager jobs near you

Home Care Manager/Care Coordinator

PLEASANT VINE HOME CARE DELAWARE

Wilmington, DE • On-site

$42K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

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Job description

Job description:

Overview
Pleasant Vine Home Care Delaware is seeking a dedicated, committed, and organized Home Care Manager/Care Coordinator to oversee the daily operations of our home care agency. The Care Manager/Coordinator plays a vital role in ensuring the quality and continuity of care by overseeing client intake, coordinating schedules and staffing, and managing daily home care operations. This multifaceted position requires excellent organizational, communication, and problem-solving skills to ensure that all client needs are met in a timely and efficient manner.

Key Responsibilities

Client Intake & Coordination

  • Answer phone calls and respond to client inquiries in a timely, professional manner.
  • Perform initial intake of new clients, including assessments and service needs.
  • Maintain accurate and up-to-date client records in the agency management system.
  • Coordinate the start-of-care process with clinical and administrative teams.
  • Verify client insurance coverage and/or payer source eligibility.

Scheduling & Staffing

  • Schedule caregivers based on client needs and staff availability.
  • Maintain accurate schedules and proactively update changes.
  • Ensure proper coverage for all shifts, including emergencies and call-outs.
  • Match caregivers with clients based on skills, experience, and compatibility.
  • Communicate assignments clearly to staff and confirm schedules.
  • Monitor daily clock-in/out compliance and resolve discrepancies.

Staff Management & Supervision

  • Assist with onboarding, orientation, and training of new field staff.
  • Maintain accurate employee files and credentials (licenses, TB, CPR, etc.).
  • Track caregiver compliance with state and agency requirements.
  • Communicate performance issues to management and assist in resolution.
  • Support team development and foster a positive work environment.

Operational & Administrative Tasks

  • Use home care software to manage scheduling and documentation.
  • Prepare reports on staffing, client care, and visit logs as needed.
  • Ensure compliance with HIPAA and other regulatory standards.
  • Participate in audits and ensure records are accurate and compliant.
  • Support payroll and billing by confirming time logs and visit completion.

Customer Service & Communication

  • Build and maintain positive relationships with clients, families, and referral sources.
  • Address client complaints and concerns professionally and promptly.
  • Serve as the liaison between clients, families, and field staff.
  • Participate in care plan meetings and service adjustments as needed.

Qualifications

  • High school diploma or GED required; associate or bachelor’s degree preferred.
  • Minimum 1–2 years of experience in home care, healthcare, or scheduling preferred.
  • Experience with home care software and EMRs is a strong plus.
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to multitask, prioritize, and problem-solve in a fast-paced environment.
  • Knowledge of home care regulations and caregiver credentialing.
  • Bilingual preferred (Spanish, Creole, etc.), depending on client population.

Work Schedule

  • Monday to Friday, 9:00 AM – 5:00 PM (on-call rotation or weekend availability as needed)

Join our team as a Home Care Manager/Care Coordinator, where you can make a meaningful impact on the lives of individuals while ensuring high standards of care and operational excellence.

Company Description

Pleasant Vine Home Care Delaware
3200 Concord Pike, Ste 105, Wilmington, DE, 19803.
www.pleasantvinehc.com/Join our team/Delaware applicant
302-800-1008
jobs@pleasantvinehc.com