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Marketing brings our brand to life through deep expertise and an authentic love for pets. The team is dedicated to delivering personalized experiences for our consumers, supported by best-in-class, data-driven marketing capabilities. The work spans key areas including Loyalty, Customer Analytics & Research, Brand Experience & Creative, and Omni-Channel Marketing. Each team member brings a unique perspective, working together to create meaningful and engaging experiences for both pets and pet parents.

Collaborative Work Environment:
At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

About the Role

PetSmart is building a modern, high-performing in-house creative organization—one that owns outcomes, moves fast, and leverages innovation to scale impact. As Senior Graphic Designer, Brand, you are a craft-obsessed designer with strong creative instincts, an AI-forward mindset, and a relentless drive to elevate the work.

This is a senior individual contributor role with significant creative ownership. You lead the execution of brand campaigns, seasonal moments, and identity expressions across digital and physical channels—while informally mentoring junior designers and production artists to raise the bar of the entire team’s output.

You are brand obsessed and have a keen eye for aesthetically impactful design, typography, and photography. You lead with humility and extreme collaboration, grounded in the belief that the strongest work happens when the entire team succeeds.

What You’ll Do

• Design and execute brand campaigns, seasonal storytelling, and evergreen brand moments across digital and physical channels
• Translate creative briefs and business goals into compelling, on-brand visual solutions with speed and consistency
• Actively participate in brainstorming and creative sessions—bringing ideas, points of view, and craft to every concept
• Own the quality and consistency of your work end-to-end: concept, design, production, and final files
• Extend and apply PetSmart’s brand identity and visual systems across campaigns, channels, and partner work
• Informally mentor junior designers and production artists—elevating craft, sharing feedback, and modeling ownership
• Handle post-production photography work as needed, including selection, cropping, retouching direction, and integration into design
• Partner with Copy, Digital Creative, Store Creative, Marketing, Merchandising, and Loyalty teams to ensure cohesive brand expression
• Present and sell your work with clarity, confidence, and clear creative rationale to peers, leaders, and partner teams
• Use AI-enabled tools, modern production workflows, and emerging technologies to work smarter and faster—without compromising quality. Don’t wait to be told, go ahead and make it happen
• Stay ahead of cultural, retail, and design trends—keeping PetSmart’s brand work fresh, relevant, and differentiated

Who You Are

• A craft-obsessed designer with an exceptional eye for typography, layout, composition, color, and brand expression
• A proactive, solution-oriented IC who takes full ownership and follows through
• A confident communicator who can clearly present and defend creative decisions at all levels
• Highly organized, deadline-driven, and calm under pressure in a (very) fast-paced environment
• AI-obsessed and efficiency-minded—constantly experimenting with new tools, workflows, and ways of working
• Collaborative, kind, direct, and trusted by partners and peers
• Generous with your craft—you raise the bar around you by mentoring and modeling, not gatekeeping
• A true pet lover who brings heart, pride, and purpose to the work

Skills & Experience

• 5+ years of professional design experience in retail, lifestyle, or consumer brands (in-house preferred)
• Strong portfolio demonstrating brand-defining design, typography, layout, and use of photography across campaigns and channels
• Expert in Adobe Creative Suite; working knowledge of Figma and modern production tools
• Strong motion and video sensibility—comfortable directing or designing for animation when needed
• Experience extending and applying visual systems, brand guidelines, and style guides at scale
• Working experience with AI-enabled creative workflows and emerging technologies required
• Excellent communication, storytelling, and presentation skills
• BA/BS in graphic design or related field preferred, not required—your experience, portfolio, and point of view matter most
• Demonstrated interest in growth toward Art Director and beyond. You’re willing to put in the hard work

• This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.
• Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results.
• On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.

* This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. 

We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. 

We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.