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Associate Agent Jobs in Sparrows Point, MD (NOW HIRING)

UC CONTACT CENTER AGENT I

Baltimore, MD · On-site

$17 - $22.59/hr

Summary UC Contact Center Agent I Location: Baltimore, MD Be the First Connection to Exceptional ... Associate's degree or equivalent combination of education and experience requiring specialized ...

Regional Loss Prevention Agent DEPARTMENT: Security REPORTS TO: Director of Security and Loss ... associates to follow at all times. 15) To abide and enforce all company policies as stated by the ...

Regional Loss Prevention Agent DEPARTMENT: Security REPORTS TO: Director of Security and Loss ... associates to follow at all times. 15) To abide and enforce all company policies as stated by the ...

Front Desk Agents

Baltimore, MD · On-site

$14.25 - $18/hr

Front Desk Agent At Kimpton Hotel Monaco Baltimore Inner Harbor, we put our guests on the fast ... More than that, we know our Associates are the shining stars of what we do! We understand what it ...

Showing results 41-60

Associate Agent information

See Sparrows Point, MD salary details

$9

$28

$78

How much do associate agent jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for associate agent in Sparrows Point, MD is $28.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $29.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate agent?

To thrive as an Associate Agent, you typically need strong sales acumen, customer service skills, and a relevant high school diploma or higher education, often accompanied by appropriate insurance or real estate licenses depending on the industry. Familiarity with customer relationship management (CRM) software, quoting tools, and industry-specific platforms is important for daily operations. Excellent communication, relationship-building, and problem-solving abilities help standout agents connect with clients and manage diverse needs. These skills and qualities are crucial for delivering quality service, meeting targets, and building long-term customer trust in a competitive field.

What is an associate agent?

An Associate Agent is typically an entry- to mid-level professional who assists senior agents in industries such as real estate, insurance, or talent management. Their responsibilities often include supporting client relationships, handling administrative tasks, conducting research, and facilitating transactions. Associate Agents gain valuable experience and industry knowledge while working under the supervision of more experienced agents. This role can be a stepping stone to becoming a fully licensed agent or advancing to higher-level positions within the organization.

What is the difference between Associate Agent vs Insurance Agent?

AspectAssociate AgentInsurance Agent
Required CredentialsTypically requires a license and some industry trainingRequires licensing, pre-licensing education, and ongoing training
Work EnvironmentOften works under supervision, assisting senior agentsWorks independently with clients, selling policies
Employer & Industry UsageCommon in insurance agencies, financial firmsWidely used across insurance companies, brokerages

In summary, an Associate Agent usually works under supervision, assisting with client service and administrative tasks, while an Insurance Agent actively sells policies and interacts directly with clients. Both roles require licensing, but Insurance Agents typically have more direct sales responsibilities and independence.

What are some typical challenges an associate agent might face when building their client base?

As an Associate Agent, one common challenge is developing and maintaining a steady pipeline of potential clients, especially in the early stages of your career. Building trust and rapport quickly is essential, as clients often have established relationships with other agents. Additionally, balancing administrative tasks with prospecting and client meetings can be demanding. Proactive networking, leveraging mentorship from senior agents, and consistently following up with leads are crucial strategies for overcoming these challenges and growing your client base.
What cities near Sparrows Point, MD are hiring for Associate Agent jobs? Cities near Sparrows Point, MD with the most Associate Agent job openings:
Infographic showing various Associate Agent job openings in Sparrows Point, MD as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $58,500 per year, or $28.1 per hour.

UC CONTACT CENTER AGENT I

LifeBridge Health

Baltimore, MD • On-site

$17 - $22.59/hr

Full-time

Re-posted 14 days ago


LifeBridge Health rating

6.3

Company rating: 6.3 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

668th of 887 rated healthcare providers


Job description

Summary
UC Contact Center Agent I
Location: Baltimore, MD
Be the First Connection to Exceptional Care
Are you passionate about helping others and delivering outstanding customer service? Join the LifeBridge Health Contact Center team and become the welcoming voice that connects patients with the care they need. As a UC Contact Center Agent I, you'll play a key role in creating a positive patient experience by assisting with appointments, prescription refill requests, referrals, and other essential healthcare services.
If you thrive in a fast-paced, collaborative environment and enjoy making a difference with every interaction, we'd love to meet you.
Who We Are
LifeBridge Health is a dynamic, purpose-driven health system committed to redefining care delivery across the Mid-Atlantic and beyond. Anchored by our mission to improve the health of people in the communities we serve, we are transforming healthcare by expanding access, enhancing patient experiences, and fostering innovative, community-centered care.
Our Contact Center serves as the central hub for inbound and outbound communications across the LifeBridge Health system. As the first point of contact for many patients, our team is dedicated to delivering compassionate, efficient, and personalized service while helping patients navigate their healthcare journey.
What You'll Do
As a UC Contact Center Agent I, you'll support patients, providers, and clinical teams by managing a variety of requests with professionalism, accuracy, and empathy.
Key Responsibilities:
  • Respond to patient inquiries received by phone, the electronic medical record (EMR) patient portal, the LifeBridge Health website, and other communication channels.
  • Schedule, reschedule, and coordinate patient appointments for designated provider practices and departments.
  • Process prescription refill requests and route messages according to established protocols.

What You'll Bring
Education
  • Associate's degree or equivalent combination of education and experience requiring specialized knowledge.

Experience
  • One to three years of customer service, contact center, medical office, scheduling, or healthcare-related experience.

Additional Information
What We Offer:
Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
Growth : Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
Benefits : Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.
Why LifeBridge Health?
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.
Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.

What LifeBridge Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


LifeBridge Health logo

About LifeBridge Health

Sourced by ZipRecruiter

LifeBridge Health is a $2B, 13,000 team member healthcare system that Cares Bravely for over 1 million patients annually throughout Maryland. We are comprised of 5 main healthcare centers: Sinai Hospital, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital, and Grace Medical Center as well as several specialty and primary care locations throughout Baltimore.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Baltimore, MD, US

Year founded

1988

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