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Associate Account Representative Jobs in Pennsylvania

Account Representative (Hybrid) As an Account Representative, you will enter a two-year training ... We are a people business at our core, treating both customers and associates with the same respect.

Account Representative

Scranton, PA · On-site

$42K - $47K/yr

Account Representative (Hybrid) As an Account Representative, you will enter a two-year training ... We are a people business at our core, treating both customers and associates with the same respect.

Associate Account Manager

Allentown, PA · On-site

$121K - $126K/yr

They are seeking an Associate Account Manager to manage existing relationships and develop new ... representative to customers and contractors; to encourage participation in the program and overcome ...

The Associate Account Manager supports delivery of utility-sponsored energy-efficiency programs for ... Acting as CLEAResult's on-the-ground representative, this role helps business customers and their ...

The Associate Account Manager supports delivery of utility-sponsored energy-efficiency programs for ... Acting as CLEAResult's on-the-ground representative, this role helps business customers and their ...

Senior Associate Account Manager (Hybrid)

Lititz, PA · On-site

$114K - $118K/yr

... representatives to elicit and relay information and resolve client issues in a timely, efficient and professional manner. The Senior Associate Account Manager is expected to perform all essential ...

To join our team as an Associate Account Manager. This role involves managing and strengthening ... Act as local, on-site program and company representative to customers and contractors; to encourage ...

Senior Associate Account Manager (Hybrid)

Lititz, PA · Hybrid

$114K - $118K/yr

... representatives to elicit and relay information and resolve client issues in a timely, efficient and professional manner. The Senior Associate Account Manager is expected to perform all essential ...

To join our team as an Associate Account Manager. This role involves managing and strengthening ... Act as local, on-site program and company representative to customers and contractors; to encourage ...

Account Representative

Bristol, PA · On-site

$55K - $95K/yr

Sales Representative (Hybrid) As a Sales Representative, you are accountable for engaging with ... We are a people business at our core, treating both customers and associates with the same respect.

We currently have an opportunity for an Associate Account Executive to join our Commercial Lines ... representatives upon request * Perform billing related functions such as: premium invoicing ...

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Associate Account Representative information

See Pennsylvania salary details

$29.6K

$57K

$78.2K

How much do associate account representative jobs pay per year?

As of Aug 28, 2026, the average yearly pay for associate account representative in Pennsylvania is $56,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $64,700.00 per year, depending on experience, location, and employer.

What does an associate account representative do?

An Associate Account Representative typically supports senior account executives in managing client relationships and ensuring customer satisfaction. Their duties often include assisting with customer inquiries, processing orders, preparing sales presentations, and maintaining account records. They serve as a key point of contact for clients, helping to resolve issues and communicate client needs to internal teams. This entry-level position is a stepping stone to more advanced roles in account management and sales.

What are some common challenges faced by associate account representatives in their first year, and how can they be overcome?

Associate Account Representatives often encounter challenges such as managing a high volume of client communications and learning to juggle multiple accounts simultaneously. Adapting to new CRM systems, understanding client needs quickly, and developing effective time-management skills are crucial in this role. Building strong relationships with senior account managers and proactively seeking feedback can help new associates overcome these hurdles and accelerate their learning curve. Staying organized and asking clarifying questions early on will also contribute greatly to their success.

What are the key skills and qualifications needed to thrive as an associate account representative, and why are they important?

To thrive as an Associate Account Representative, you need strong customer service skills, attention to detail, and a bachelor's degree in business or a related field. Familiarity with CRM software, sales tracking tools, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and adaptability help you build client relationships and manage multiple priorities. These skills ensure effective support for clients, drive account growth, and contribute to overall team success.

What is the difference between Associate Account Representative vs Customer Service Representative?

AspectAssociate Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, client interaction, sales supportCall centers, retail, or office settings, customer interaction
Employer & Industry UsageSales, finance, insurance, telecommunicationsRetail, telecom, banking, service industries
Common Search & ComparisonSales support, client management, account handlingCustomer support, issue resolution, service inquiries

The main difference is that Associate Account Representatives focus on supporting client accounts and sales activities, often working closely with sales teams, while Customer Service Representatives primarily handle customer inquiries and support. Both roles require strong communication skills, but the Associate Account Representative role typically involves more sales-related tasks and account management responsibilities.

Is being an associate account representative a good job?

An associate account representative role involves managing client accounts, providing customer service, and supporting sales efforts. It can offer opportunities for skill development, such as communication and problem-solving, and may lead to advancement within sales or account management careers.

What are the most commonly searched types of Account Representative jobs in Pennsylvania?

The most popular types of Account Representative jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Associate Account Representative jobs?

Cities in Pennsylvania with the most Associate Account Representative job openings:

Infographic showing various Associate Account Representative job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,951 per year, or $27.4 per hour.

Associate Account Executive

Philadelphia, PA • On-site


Independence Blue Cross
Insurance Services • 1 - 5K employees

8.8

Company rating: 8.8 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

58th of 313 rated insurance

Good employer

Recommended by parents

Respectful managers


Full-time

Re-posted 13 days ago


Job description

The Associate Account Executive works with the Account Sales Rep, Account Manager, and Functional Management to manage external customer, client, consultant, or broker relationships. Assists in the development and execution of sales strategy for each group customer or prospect. Participates in sales meetings, presentations, and site visits to cultivate account relationships. Ensures all sales and account related issues are addressed.
  • Builds effective relationships with customers, clients, consultants, or brokers in which maximize sales opportunities
  • Participates in sales meetings, presentations, and site visits to cultivate account relationships with Group Leaders, Consultants, Brokers, and Members. Attends external events with clients as needed.
  • Works with Account Sales Rep and Account Support Representative to ensure that all sales and account related issues are addressed. Communicates status, issues, risk, exposure, and recommendations to same on a timely basis.
  • May create benefit exceptions and submit rate quotes and RFPs.
  • Builds effective relationships with customers/clients/consultants/brokers in which maximize sales opportunities
  • Depending on segment may manage a client on an interim or permanent basis.
  • Responsible for strategic and consultative presentations of products to customers/clients and prospects. Provides input and partners with Communications department regarding presentations and sales materials as needed.
  • Provides professional presentations and/or open enrollments (where applicable) to a variety of audiences.
  • Works collaboratively with Functional Management, Account Sales Rep, segment team to understand and meet all strategic initiatives and goals within the segment
  • Works with Account Sales Rep and segment partners to understand and effectively communicate rating alternatives and funding arrangements applicable within the segment. May deliver renewals/quotes/no quote decisions (where applicable).
  • Actively demonstrates comprehensive understanding of products offerings, the competitive environment, and the industry.
  • Analyzes and interprets trend data to provide recommendations to maximize sales opportunities.
  • Participates in on-going account management, (depending on segment size) including renewals, settlements, proposals, benefit exceptions and customer reporting.
  • Identifies trends, actively seeks to work for resolution of customer issues within segment.
  • Accountable for utilization of CRM tool to maximize sales opportunities.
  • Depending on segment may be responsible for project management of implementation of sold accounts. May be responsible for creation of transition sheets with pertinent information of tasks required to move sold accounts from new business to retention team.
  • Must maintain active sales license
  • Performs other duties and special projects as required.

The Associate Account Executive role may be based in either Philadelphia OR Plymouth Meeting depending organizational need
Qualifications:
  • Bachelor's degree in Business, Risk Management, related field, or equivalent experience is required.
  • A minimum of two years' work experience, preferably in sales or fast paced environment where building relationships/repeat customers is essential.
  • Excellent oral and written communication skills required.
  • Must have the ability to develop and facilitate presentations.
  • Demonstrated ability to function in a high-volume, highly visible, deadline-oriented environment is essential. Flexibility in a variety of settings and ability to work under pressure.
  • Demonstrated experience with the MS Office Suite (Word, Excel, PowerPoint).
  • Strong strategic and analytical skills. Ability to analyze data and provide solutions.
  • Excellent customer and broker/consultant relationship skills.
  • Able to work collaboratively with functional areas within segment.
  • Self-motivated, goal oriented and able to work independently with drive to excel.
  • Knowledge of medical & ancillary products, services, and administration preferred.
  • Health insurance experience preferred.
  • Experience with Customer Relationship Management packages, such as ROAM strongly preferred.
  • Candidates must possess active PA State Accident & Health license (or obtained within the first 60 days of hire into position).
  • Candidates must have a valid driver's license and a reliable car for visits to client or consultant meeting locations and must have cell phone. Out of area travel may be required.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
Independence has implemented a "Hybrid" model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the "Hybrid" model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey or Pennsylvania.
Equal Employment Opportunity
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability


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