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Assistant Jobs in Massachusetts (NOW HIRING)

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Key Outcomes ...

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Key Outcomes ...

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. You have a ...

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. You have a ...

Workers Compensation Claims Specialist, East

Boston, MA · Hybrid

$25.25 - $34.75/hr

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. This ...

Workers Compensation Claims Specialist, East

Boston, MA · On-site

$25.25 - $34.75/hr

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. This ...

Showing results 21-40

Assistant information

See Massachusetts salary details

$7

$17

$29

How much do assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for assistant in Massachusetts is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $12.89 and $19.34 per hour, depending on experience, location, and employer.

What is an assistant?

Assistants are professionals who provide administrative, organizational, or personal support to individuals or teams within a company or organization. Their tasks can include managing schedules, handling correspondence, organizing meetings, preparing documents, and performing various clerical duties. Depending on the workplace, assistants may also help with research, travel arrangements, or basic project management. Their role is essential for ensuring that operations run smoothly and efficiently. Assistants often serve as the first point of contact and play a key part in facilitating communication and workflow.

What are the key skills and qualifications needed to thrive as an assistant, and why are they important?

To thrive as an Assistant, strong organizational abilities, time management, and proficiency in office procedures are essential, typically supported by a high school diploma or associate degree. Familiarity with office software like Microsoft Office Suite, calendar management tools, and basic bookkeeping systems is often required. Excellent communication, discretion, and adaptability are standout soft skills for this role. These competencies ensure efficient support to teams or executives, helping organizations operate smoothly and effectively.

How do assistants typically manage competing priorities and last-minute requests?

Assistants often juggle multiple tasks and must adapt quickly to shifting priorities, especially when supporting busy executives or teams. Effective time management, clear communication, and proactive organization are crucial for handling last-minute requests. Many Assistants rely on digital tools such as calendars, task managers, and communication platforms to stay organized and ensure nothing falls through the cracks. Building strong relationships with colleagues also helps in coordinating tasks and setting realistic expectations when urgent needs arise.

What is the difference between Assistant vs Receptionist?

AspectAssistantReceptionist
Primary RoleSupports specific departments or executives with administrative tasksManages front desk, greets visitors, handles phone calls
Work EnvironmentOffice settings, often within teams or departmentsFront office, reception area, customer-facing roles
Required CredentialsHigh school diploma; sometimes additional certificationsHigh school diploma; customer service skills
Common UsageAssisting managers, executives, or teams with administrative supportHandling visitor inquiries, scheduling, and front desk operations

While both roles involve administrative tasks, assistants typically provide support to specific departments or individuals, whereas receptionists focus on front desk duties and visitor management. The assistant role often requires more specialized support skills, while receptionists primarily handle customer interactions and front office responsibilities.

What are the types of assistants?

Assistants can be categorized into various types based on their roles, such as administrative assistants who handle office tasks, executive assistants who support high-level management, virtual assistants who work remotely, and specialized assistants like legal or medical assistants. Each type requires specific skills, tools, and sometimes certifications, and they may work in different environments or schedules depending on the role.

What can I do as an assistant?

As an assistant, you can perform tasks such as managing schedules, organizing files, handling correspondence, and providing administrative support. The role often requires strong organizational skills, communication abilities, and proficiency with office software. Assistants may work in various settings including offices, healthcare, or legal environments, and some positions require specific certifications or experience.

What is an assistant in a job?

An assistant in a job is a person who provides support to managers, teams, or departments by handling tasks such as scheduling, correspondence, data entry, and other administrative duties. They often use tools like calendars, email, and office software and may require organizational and communication skills. The role can vary across industries and may involve specific certifications or training depending on the field.

What cities in Massachusetts are hiring for Assistant jobs?

Cities in Massachusetts with the most Assistant job openings:

Infographic showing various Assistant job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,437 per year, or $17 per hour.

Complex Claims Consulting Director - Healthcare Severity & Excess team

Cna

Boston, MA

Full-time

Posted 14 days ago


Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

CNA is a market leader in insuring Healthcare providers and entities including Allied Healthcare Facilities, Aging Services and Allied Healthcare Providers, including nurses, nurse practitioners, physical therapists, counselors, pharmacists, massage therapists, and more than 100 other categories of medical service providers. In this position, you will direct handle and serve as a lead strategist on complex and high-exposure Allied Healthcare Provider professional liability claims. This role is responsible for analyzing complex coverage matters, driving claim resolution, managing complex litigation including risk transfer opportunities, advising leadership on legal and claim risks, and partnering with Underwriting and other business units on emerging trends and portfolio management. The individual must be capable of stepping into a claim at any point in its lifecycle, independently evaluating exposure, and proactively advancing matters toward optimal resolution.
The Healthcare Claims Severity & Excess Team manages the most severe of our Healthcare claims across all segments. While this role will be focused on Allied Health Providers, there may be opportunities to expand into other segments as the business grows and evolves

JOB DESCRIPTION:

Claims & Litigation Strategy

  • Handle and oversee the most complex and severe Allied Healthcare Provider claims.
  • Evaluate coverage, liability, causation, damages, and settlement opportunities.
  • Support and mentor AHP claim professionals with complex coverage analysis and communication.
  • Identify and assist with risk transfer opportunities, including evaluating potential tenders, contractual indemnity, additional insured status, and other avenues to shift or share exposure where appropriate.
  • Develop and direct litigation management strategies.
  • Lead negotiations in high-value claims and alternative dispute resolution efforts.
  • Ensure appropriate reserving and exposure management.
  • Provide strategic guidance during trials, mediations, and critical litigation events.
  • Other duties as assigned

Skills & Competencies

  • Advanced Healthcare claims, coverage, and litigation expertise.
  • Strategic thinking and executive-level decision-making.
  • Excellent negotiation, verbal and written communication, and presentation skills.
  • Ability to influence stakeholders across multiple functions.
  • Strong analytical and problem-solving capabilities.
  • Ability to thrive in ambiguous, high-pressure situations.

Leadership & Consultation

  • Serve as the subject matter expert and strategic resource for Allied Healthcare Provider matters.
  • Counsel claim leadership regarding legal risks, litigation strategy, and emerging claim trends.
  • Mentor claim professionals and provide technical training on complex healthcare exposures.
  • Participate in large-loss reviews, escalation discussions, and portfolio strategy initiatives.
  • Create and present financials, claim trends, loss drivers, and other key portfolio insights for business partners, claim reviews, and association meetings.

Business Partnership

  • Partner closely with Underwriting, Actuarial, Risk Control, and Operations to identify claim trends and severity drivers.
  • Communicate significant claim developments and emerging legal issues impacting the healthcare portfolio.
  • Support underwriting strategy through claim trend analysis and lessons learned from large-loss matters.

Regulatory & Industry Expertise

  • Monitor legal, regulatory, and healthcare industry developments.
  • Provide guidance on evolving exposures involving allied healthcare providers, hospitals, aging services, physicians, allied facilities, and other healthcare providers.
  • Assist in the development of claim handling best practices and operational initiatives.

Qualifications

Required Experience

  • Minimum 10 years of healthcare professional liability, medical malpractice, insurance claims, or litigation experience.
  • Demonstrated expertise handling high-severity and high-exposure claims.
  • Strong background in litigation management and settlement negotiations.
  • Proven ability to analyze complex coverage, liability, damages, and business issues.

Education and Experience

  • Bachelor's degree; Juris Doctor (J.D.) preferred.
  • Prior medical malpractice defense, healthcare litigation, or complex coverage claims experience strongly preferred.
  • Demonstrate leadership and mentoring skills.
  • Innovative and adaptive to the evolving Claims environment, including incorporating the use of AI as appropriate.
  • Insurance designations a plus (AIC, CPCU)

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In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visitcnabenefits.com.


CNAutilizesAI-enabled technology during the recruiting process. For more information, please visitourcareers page.


CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contactleaveadministration@cna.com