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Assistant Tech Jobs in Miami, FL (NOW HIRING)

Mission Hospital

X-Ray Tech - Medical Assistant

Hollywood, FL · On-site

$16.50 - $22.50/hr

As a X-Ray Tech - Medical Assistant with MD Now you can be a part of an organization that is devoted to giving back! Benefits MD Now, offers a total rewards package that supports the health, life ...

Mission Hospital

X-Ray Tech - Medical Assistant

Tamarac, FL · On-site

$17 - $23.50/hr

As a X-Ray Tech - Medical Assistant with MD Now you can be a part of an organization that is devoted to giving back! Benefits MD Now, offers a total rewards package that supports the health, life ...

HCA Healthcare

X-Ray Tech - Medical Assistant

Miami, FL · On-site

Do you want to join an organization that invests in you as a(an) X-Ray Tech - Medical Assistant? At MD Now, you come first. HCA Healthcare has committed up to $300 million in programs to support our ...

MD Now

X-Ray Tech - Medical Assistant

Dania Beach, FL · On-site

Introduction Do you have the career opportunities as a X-Ray Tech - Medical Assistant you want with your current employer? We have an exciting opportunity for you to join MD Now which is part of the ...

HCA Healthcare

X-Ray Tech - Medical Assistant

Miami, FL · On-site

Introduction Do you have the career opportunities as a X-Ray Tech - Medical Assistant you want with your current employer? We have an exciting opportunity for you to join MD Now which is part of the ...

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All JobsTech JobsAssistant Tech JobsAssistant Tech Jobs in Miami, FL

Assistant Tech information

See Miami, FL salary details

$24.9K

$36.7K

$46.9K

How much do assistant tech jobs pay per year?

As of Aug 31, 2026, the average yearly pay for assistant tech in Miami, FL is $36,743.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,400.00 and $36,300.00 per year, depending on experience, location, and employer.

What does an assistant tech do?

An Assistant Tech, short for Assistant Technician, supports senior technicians and engineers by performing routine maintenance, troubleshooting, and repairs on equipment or systems. Their duties often include preparing tools, following instructions for installations or upgrades, and documenting work completed. Assistant Techs play a crucial role in ensuring operations run smoothly by assisting with both preventative and corrective maintenance tasks. This role is common in industries such as healthcare, IT, manufacturing, and automotive. They typically work under supervision, gaining valuable hands-on experience to advance their technical skills.

What are the key skills and qualifications needed to thrive as an assistant tech?

To thrive as an Assistant Tech, you need a basic understanding of technical procedures, troubleshooting abilities, and often a high school diploma or relevant certification. Familiarity with common diagnostic tools, maintenance software, and industry-specific equipment is typically required. Strong attention to detail, communication skills, and the ability to follow instructions make candidates stand out in this support role. These skills ensure efficient technical support, minimize downtime, and contribute to the smooth operation of technical environments.

What are the most common challenges faced by assistant techs in a fast-paced work environment?

Assistant Techs often encounter challenges such as managing multiple tasks simultaneously, adapting quickly to new technologies, and maintaining strong attention to detail while under time constraints. In busy settings, it's essential to communicate effectively with team members, prioritize tasks, and remain organized to ensure all technical support duties are completed efficiently. Developing good time-management skills and staying proactive in resolving issues can help Assistant Techs thrive in fast-paced environments.

What is the difference between Assistant Tech vs Technician?

AspectAssistant TechTechnician
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma or equivalent; technical certifications often preferred
Work EnvironmentAssist with technical tasks under supervision, often in retail or support settingsPerform hands-on repairs, maintenance, and troubleshooting in labs, workshops, or field
Employer & Industry UsageCommon in retail, customer support, and entry-level tech rolesFound in manufacturing, IT, electronics, and technical service industries

Assistant Tech roles typically involve supporting technical staff and performing basic tasks, while Technicians handle more complex repairs and maintenance independently. Both roles require technical knowledge, but Technicians usually have more specialized training and responsibilities.

How do I become a assistant tech?

To become an assistant tech, you typically need a high school diploma or equivalent, along with basic technical knowledge. Relevant skills include troubleshooting, hardware and software support, and familiarity with tools like diagnostic software; certifications such as CompTIA A+ can also improve job prospects. Gaining experience through internships or entry-level positions helps build practical skills in technical support environments.

What is the job of a assistant tech?

An assistant tech provides technical support by troubleshooting hardware and software issues, setting up equipment, and assisting with network or system maintenance. They often work under the supervision of IT professionals and may need basic certifications or knowledge of common tools and systems.

What are the most commonly searched types of Tech jobs in Miami, FL?

The most popular types of Tech jobs in Miami, FL are:

What cities near Miami, FL are hiring for Assistant Tech jobs?

Cities near Miami, FL with the most Assistant Tech job openings:

Assistant Tech jobs near you

Senior Manager - Genesys Cloud & Contact Center Transformation

Axiom Global Technologies, Inc.

Miami, FL • On-site

$110K - $111K/yr

Other

Posted 5 days ago

Job description

We are seeking an experienced Senior Manager – Call Centre Transformation & Optimization to lead a strategic portfolio of contact centre modernization initiatives. This role will be responsible for driving the end-to-end strategy, roadmap, governance, and execution of transformational programs focused on Genesys Cloud CX, AI-enabled Agent Assist, Cresta, and broader contact centre technology modernization.


The ideal candidate will have a strong combination of contact centre technology expertise, portfolio/program management, vendor management, financial management, and executive stakeholder leadership. This individual will partner closely with business and technology leaders to drive measurable improvements in customer experience, agent productivity, operational efficiency, and overall ROI.


Key Responsibilities

  • Lead the Call Centre Optimization portfolio, including strategy, planning, execution, governance, and delivery across multiple concurrent initiatives.
  • Drive Genesys Cloud CX transformation and modernization initiatives, ensuring alignment with enterprise technology and business objectives.
  • Lead implementation and optimization of AI-enabled Agent Assist technologies, including Cresta, conversational AI, and other emerging contact center AI capabilities.
  • Develop and maintain a forward-looking Contact Center Transformation Roadmap, balancing innovation, business priorities, operational stability, and technical dependencies.
  • Establish portfolio governance processes, standards, reporting, milestones, KPIs, and executive-level status reporting.
  • Own vendor management, including vendor selection, performance management, contracts, deliverables, escalations, and strategic partnerships.
  • Manage portfolio-level financial planning, budgeting, forecasting, and spend oversight, ensuring initiatives remain within approved budgets.
  • Partner with business and technical stakeholders to define success metrics, KPIs, business outcomes, and ROI targets.
  • Track value realization and benefits realization across transformation initiatives and communicate progress to senior leadership.
  • Identify, assess, and proactively mitigate program, technology, operational, financial, and vendor risks.
  • Provide leadership and oversight to Project Managers, establishing accountability for delivery, timelines, quality, dependencies, and outcomes.
  • Serve as the primary escalation point for major delivery issues, risks, dependencies, and vendor-related challenges.
  • Coordinate cross-functional teams across Contact Center Operations, IT, Product, Engineering, Architecture, Data, AI, Security, and business stakeholders.
  • Drive continuous improvement across contact center processes, technology platforms, and delivery methodologies.
  • Ensure successful integration of contact center technologies with enterprise systems such as CRM, workforce management, analytics, customer data, and AI platforms.
  • Establish and monitor portfolio-level KPIs, SLAs, operational metrics, customer experience metrics, and productivity measures.
  • Champion operational excellence and ensure transformation initiatives deliver sustainable business value.


Required Skills & Experience

  • 10+ years of experience in Contact Center, Call Center, Customer Experience, Technology Transformation, or Program/Portfolio Management.
  • Strong experience with Genesys Cloud CX / Genesys Cloud transformation and implementation programs.
  • Experience with AI-powered Contact Center / Agent Assist technologies.
  • Experience with Cresta or comparable AI Agent Assist / conversational AI platforms.
  • Strong Program Management / Portfolio Management experience managing multiple concurrent initiatives.
  • Proven experience with vendor management, budget management, financial planning, and portfolio governance.
  • Experience managing and mentoring Project Managers / Program Managers.
  • Strong understanding of Contact Center as a Service (CCaaS) and contact center modernization.
  • Experience developing technology roadmaps, transformation strategies, business cases, and ROI models.
  • Strong experience with risk management, issue resolution, escalation management, and executive reporting.
  • Excellent communication and stakeholder management skills with the ability to work with C-level and senior business/technology leaders.
  • Experience defining and tracking KPIs, success metrics, benefits realization, and business outcomes.

Apply