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Assistant Student Loan Collection Jobs (NOW HIRING)

American

Research Assistant (Student)

Campus, IL · On-site

$20/hr

Most student positions at American University are eligible to use Federal Work Study (FWS) awards ... Conduct literature reviews and assist in data collection and analysis. * Contribute to the ...

American

$18.40/hr

... collection finding aid. In addition, the student assistant may welcome visitors when entering ... archives and help the office team maintain staff presence in the Reading Room as needed. This ...

Planet Home Lending LLC

Loan Counselor

Meriden, CT · On-site

Monitors all standard collection procedures according to Planet Home Lending's policy to minimize loan delinquencies. * Assist mortgagors in bringing their loan current by contact through inbound ...

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How much do assistant student loan collection jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for assistant student loan collection in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.51 per hour, depending on experience, location, and employer.

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Assistant Student Loan Collection jobs near you
Infographic showing various Assistant Student Loan Collection job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,464 per year, or $16.6 per hour.

Student Loan Counseling - 100% Remote

Zionsville, IN • Remote

IonTuition
Colleges, Universities, and Professional Schools • 51 - 200 employees
Learn more about IonTuitionexternal

$17.50 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Job description

 

*This is a 100% remote position. Candidates must have access to reliable internet connection.

Multiple shifts available
Multiple locations: This position will be based remotely in one of the states listed: FL, IL, IN, MO, NC, SC, VA, WI

Join IonTuition’s Customer Service team and help make a difference for students and alumni. As an Associate, you will handle inbound and outbound calls primarily reaching out to students on behalf of our clients. 

Ready to start a career that’s meaningful, remote, and full of growth opportunities?   Watch our job preview video to learn more!

What are the Primary Duties and Responsibilities? 

  • Manage inbound and outbound customer calls, chats, and texts while meeting productivity goals.
  • Provide timely, accurate, and professional assistance on all inquiries.
  • Document and update customer information in the CRM system.
  • Follow escalation procedures and company policies to ensure resolution.
  • Maintain compliance with all federal, state, and client requirements.
  • Apply training materials effectively and share knowledge with team members.
  • Meet or exceed all performance metrics and KPIs. 

What You Need to Be a Successful Customer Service Associate

  • Be passionate in the work you do and the people you help
  • Ability to establish and maintain rapport through effective communication and timely follow-up with customers
  • Attention to detail
  • Ability to establish priorities and multi-task in a fast-paced and deadline driven environment
  • Must be a self-starter with a great degree of internal motivation
  • Ability to operate and navigate various technical devices and systems
  • Ability to trouble shoot common computer issues

Why Join Our Team?

IonTuition is an employee-driven organization where honest open communication and feedback is embraced. Our management team consists of individuals who have been promoted within. As an Associate, you can also look forward to:

  • Competitive benefits package including:
    • Medical Benefits through BCBS
    • Dental Benefits through DeltaDental
    • Vision Benefits through DeltaVision
    • Flexible Spending Account
    • Short and Long term disability
    • Life Insurance 
    • 401(k)
  • Advancement opportunities
  • Work from home
  • Company provided equipment

For more information, visit us at www.iontuition.com 

Training Schedule: During the first two weeks of employment, training will be conducted Monday – Friday between the hours of 8 am – 5 pm CST.

Education and Qualifications: 

  • High school or equivalent 
  • Experience in debt collection or student loan repayment preferred
  • Experience with high-volume inbound and outbound calls preferred

Job Type: Full-time

At IonTuition, all aspects of employment including the decision to hire, promote, discipline, or discharge, are based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

IonTuition participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Please use the following links to learn more about E-Verify and Immigrant and Employee Rights: https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf 

https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf