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Assistant Store Supervisor Jobs in Springfield, MA

Td

Store Supervisor - Amherst

Amherst, MA · On-site

$24 - $33.50/hr

Provides supervisory oversight to a team of advice and service colleagues in the achievement of ... assist with their financial needs * Requires knowledge and understanding of financial literacy/a ...

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Assistant Store Manager

Enfield, CT · On-site

$20.10 - $21.22/hr

Leadership & Team Development - Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team. * Communication ...

Ross

Assistant Store Manager

West Springfield, MA · On-site

Supervises and coaches Retail Associates in providing efficient and friendly service at the ... Two or more years of Store or Assistant Store Manager experience in a retail environment. * Must ...

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Assistant Store Manager

Enfield, CT

Leadership & Team Development - Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team. * Communication ...

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Assistant Store Supervisor information

See Springfield, MA salary details

$12

$18

$26

How much do assistant store supervisor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for assistant store supervisor in Springfield, MA is $18.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.30 per hour, depending on experience, location, and employer.

What is an assistant store supervisor?

Assistant Store Supervisors are retail professionals who support the Store Supervisor or Manager in overseeing daily store operations. Their responsibilities typically include supervising staff, assisting with inventory management, ensuring customer satisfaction, and helping maintain store standards. They often handle scheduling, employee training, and step in to resolve issues on the sales floor. The role is vital for smooth store operations and often serves as a stepping stone to higher management positions.

What are some common challenges faced by assistant store supervisors, and how can they be managed effectively?

Assistant Store Supervisors often navigate challenges such as balancing team motivation with productivity goals, handling customer complaints, and ensuring smooth store operations during peak hours. Effective management involves strong communication skills, proactive problem-solving, and the ability to delegate tasks appropriately. Building positive relationships with staff and maintaining a calm, solution-focused approach during busy periods can help create a supportive work environment and ensure daily operations run efficiently.

What are the key skills and qualifications needed to thrive as an assistant store supervisor, and why are they important?

To thrive as an Assistant Store Supervisor, you need strong leadership, retail operations knowledge, and experience in inventory management, often supported by a high school diploma or relevant retail certifications. Familiarity with point-of-sale (POS) systems, inventory tracking software, and scheduling tools is typically required. Excellent communication, conflict resolution, and organizational skills help you motivate teams and address customer concerns effectively. These abilities are crucial for maintaining efficient store operations, boosting team performance, and ensuring a positive customer experience.
What cities near Springfield, MA are hiring for Assistant Store Supervisor jobs? Cities near Springfield, MA with the most Assistant Store Supervisor job openings:
Assistant Store Supervisor jobs near you
Infographic showing various Assistant Store Supervisor job openings in Springfield, MA as of August 2026, with employment types broken down into 69% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 89% Physical, and 11% Remote job distribution, with an average salary of $38,645 per year, or $18.6 per hour.

Assistant Store Manager

The Salvation Army

Springfield, MA • On-site

Full-time

Posted 24 days ago

Salvation Army rating

6.1

Company rating: 6.1 out of 10

Based on 360 frontline employees who took The Breakroom Quiz

569th of 769 rated non-profit organizations

Job description

Overview:
The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.
 
The Salvation Army Adult Rehabilitation Center is seeking an Assistant Store Manager to assist the Store Manager with managing store operations and in supervision of store personnel.
 
Duties and Responsibilities:
  • Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
  • Be well-versed in and ensure compliance to accounting, employee, and store policies.
  • Assist the manager in meeting sales, production, and expense budget goals maintaining a profitable operation.
  • Ensure that all production is taken from the back room and properly displayed on the sales floor.
  • Receive applications and participate in interviewing applicants as needed.
  • Assist in training, direction, and supervision of new personnel along with retraining for all personnel, as necessary.
  • Assist, as required, in conducting regular evaluations of store personnel, identifying performance strengths and areas for development.
  • Assist in scheduling of sales associates (and unpaid staff) to ensure full coverage in store at all times. In the absence of the manager, post weekly work schedules for all store personnel. Schedule must include assignment, breaks, vacation, etc.
  • Assist in completion of payroll information biweekly for all store personnel noting signatures, absenteeism, overtime, etc. Submit to finance department as requested.
  • In the absence of the manager, responsible to order merchandise to ensure that the store is well stocked, and all merchandise is “ragged out” and colorized in accordance with the ARC Command Rag Out Calendar.
  • Responsible for the proper accounting and banking of cash receipts as per “Safekeeping of Salvation Army Funds” policy.
  • Ensure that all paperwork and sales reports are filled out completely and forwarded to the finance department daily.
  • In the absence of the manager, attend manager meetings and keep store personnel informed of new policies and directives.
  • Ensure that all safety measures are consistent with The Salvation Army policy and Government regulations and hold staff accountable for compliance.  Report safety hazards, property damage and personal injuries to Administrator, Store Supervisor, or designee.
  • May be asked to fill in at other store locations.
  • This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.
  • Other duties as assigned by immediate supervisor and/or Administrator.
 
Qualifications:
  • High school diploma or equivalent.
  • Experience in sales.
  • Supervisory experience preferred.
  • Ability to read and interpret simple income and expense reports.

What Salvation Army employees say

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Benefits

Hours and flexibility

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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