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Assistant Storage Manager information

What is an assistant storage manager?

Assistant Storage Managers help oversee the daily operations of self-storage facilities. They assist the Storage Manager with tasks such as renting units, processing payments, maintaining the property, and providing customer service. Their responsibilities may also include handling customer inquiries, resolving issues, and ensuring the facility is clean and secure. This role often serves as a stepping stone to a full management position, offering valuable experience in operations and customer relations.

What are the key skills and qualifications needed to thrive as an assistant storage manager, and why are they important?

To thrive as an Assistant Storage Manager, you need strong organizational skills, basic business acumen, and experience in inventory management, often supported by a high school diploma or equivalent. Familiarity with property management software, point-of-sale (POS) systems, and basic facility maintenance tools is typically required. Excellent customer service, attention to detail, and effective communication are vital soft skills for this role. These skills ensure efficient facility operations, high customer satisfaction, and proper handling of storage units and tenant needs.

What are some common challenges faced by assistant storage managers, and how can they effectively address them?

Assistant Storage Managers often encounter challenges such as managing tenant relations, keeping units fully occupied, and maintaining facility security. Effective communication and a customer-focused approach help resolve tenant issues promptly, while proactive marketing and follow-up can improve occupancy rates. Staying organized and adhering to established safety protocols ensures the facility remains secure and operations run smoothly. Collaboration with the property manager and maintenance staff is key to addressing issues quickly and efficiently.

What is the difference between Assistant Storage Manager vs Warehouse Supervisor?

AspectAssistant Storage ManagerWarehouse Supervisor
ResponsibilitiesSupports storage operations, manages inventory, assists in logistics planningOversees daily warehouse activities, supervises staff, ensures safety compliance
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or inventory managementHigh school diploma; experience in warehouse operations often preferred
Work EnvironmentOffice and storage facility, collaborative with managementWarehouse floor, hands-on supervision of staff and operations
Industry UsageCommon in logistics, retail, manufacturing sectorsPrimarily in logistics, distribution centers, manufacturing

The Assistant Storage Manager supports storage operations with a focus on inventory and logistics, often working alongside management. The Warehouse Supervisor directly oversees daily warehouse activities and staff. While both roles require similar credentials and are used in comparable industries, the Assistant Storage Manager typically has a broader, more strategic support role, whereas the Warehouse Supervisor is more hands-on with daily operations.

What cities in California are hiring for Assistant Storage Manager jobs?

Cities in California with the most Assistant Storage Manager job openings:

Assistant Storage Manager jobs near you

Customer Service - Self Storage Manager

Glendale, CA

Public Storage
Warehousing and Storage • 5 - 10K employees
Learn more about Public Storageexternal

$19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Public Storage rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

Job description

Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $19.50 Per Hour

Our Benefits

Total Rewards package available to our team:

  • We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
  • Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
    • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
    • Company paid life, accidental death insurance, and exclusive vendor discounts
  • Mileage reimbursement is provided when traveling between properties or other work-related tasks
  • Our Property Managers have the opportunity to earn performance-based bonuses!
Job Description
  • Our Property Managers get to work independently at multiple locations; spending time both inside and outside
  • We assess customer storage needs and make suggestions, including selling packing and moving supplies
  • Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
  • Auditing cash drawers and making bank deposits are part of the daily business
  • We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

  • Ability to transport lift/move items weighing up to 35 pounds
  • Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
  • Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)


Additional Information

More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

REFD0030

Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.

All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers (where applicable) and the California Fair Chance Act. The job duties to be evaluated when assessing a candidate’s qualifications include the following:

Property Managers are responsible for:

  • Property Managers may be required to drive to multiple properties and perform bank cash deposits.
  • Property managers are expected to work alone; be responsible for opening and closing facilities; assist reservation and walk-in customers in renting storage spaces, including resolving issues and completing lease agreements; be responsible for company assets/property; and access customer accounts, including confidential and sensitive personal information, when responding to break-ins and delinquent accounts.
  • Property Managers will accept, enter, and accurately document all customer payments, ensuring that cash handling and deposits are conducted in accordance with company policy.
  • Property Managers will make scheduled delinquent calls, access customer personal information, execute lien sales, and administer transactions with Auction Vendors, including providing access to purchased space.

What Public Storage employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Public Storage logo

About Public Storage

Sourced by ZipRecruiter

Public Storage is a leading self-storage real estate investment trust (REIT) in the United States. With thousands of storage facilities across the country, Public Storage offers convenient and secure storage solutions for individuals and businesses. Public Storage facilities provide a range of storage unit sizes to accommodate various needs, from personal belongings to commercial inventory. Public Storage well-maintained and clean facilities are equipped with advanced security systems, including electronic gate access, surveillance cameras, and on-site management, ensuring the safety and protection of stored items.

Industry

Warehousing and storage

Company size

5,001 - 10,000 Employees

Headquarters location

Glendale, CA, US

Year founded

1972

Social media

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