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Assistant Software Implementation Engineer Jobs in Michigan

Alfa

Implementation Architect

Royal Oak, MI · Hybrid

At Alfa, Implementation Architects are responsible for understanding customer requirements and ... and software engineering teams to identify gaps and ensure new features satisfy customer ...

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Assistant Software Implementation Engineer information

What is the difference between Assistant Software Implementation Engineer vs Software Implementation Engineer?

AspectAssistant Software Implementation EngineerSoftware Implementation Engineer
Required CredentialsBachelor's degree in CS or related field; some certificationsBachelor's or higher in CS; certifications preferred
Work EnvironmentSupportive team, entry-level tasks, supervisedProject execution, client interaction, more independent
Employer & Industry UsageCommon in tech firms, consulting, software vendorsSame as assistant role, more advanced responsibilities

The Assistant Software Implementation Engineer typically supports implementation projects under supervision, focusing on learning and assisting with tasks. The Software Implementation Engineer takes on more responsibility, managing parts of the implementation process independently. Both roles require similar educational backgrounds and certifications, but differ mainly in experience level and scope of work.

Assistant Software Implementation Engineer jobs near you
Senior Technical Implementation Engineer

Senior Technical Implementation Engineer

Qualys

Detroit, MI • Remote

Other

Posted 3 days ago

Job description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

We are seeking a SeniorTechnical Implementation Engineer (TIE)to lead the onboarding and technical enablement of enterprise customers across multipleQualys cybersecurity products, includingVMDR, CSAM, Patch Management, Policy Compliance, WAS, andEnterprise TruRisk Management (ETM). You will play a critical role in helping customers integrate these solutions into their environments and derive maximum value aligned with their cybersecurity goals.

This role involves hands-on implementation, technical consulting, and driving customer success in hybrid, cloud, and containerised environments.

Note - you will be working with US Public Sector accounts, the applicant must be a US citizen.

Key Responsibilities

Customer Onboarding & Enablement

  • Lead end-to-end onboarding for enterprise customers on multiple Qualys Cyber Security products
  • Conduct kickoff sessions, product walkthroughs, and configuration workshops tailored to customer needs.
  • Align solutiondeployment/configuration/optimisationwith customer business goals, security policies, and compliance requirements.

Technical Implementation

  • Assist with the deployment and configuration of Qualys agents, sensors, connectors, and APIs across cloud, on-prem, and hybrid environments.
  • Support secure integration withAWS, Azure, GCP, OCI, and containerized platforms such asKubernetes, Docker, and CRI-o.
  • Provide expertise in asset discovery, patch deployment, vulnerability scanning, and policy configuration.

Customer Success & Adoption

  • Act as a trusted technical advisor throughout the implementation phase, ensuring successful adoption and long-term retention.
  • Educate and guide customers on platform capabilities, security use cases, and best practices.
  • Design and manage onboarding plans, training sessions, and success criteria tracking.

Cross-functional Collaboration

  • Partner with internal teams including Product Management, Support, and Engineering to resolve implementation challenges and shape future enhancements.
  • Collect feedback to inform product development and improve onboarding frameworks.

Required Qualifications

Experience & Technical Skills

  • 7-10 years in customer-facing technical roles (e.g., onboarding, professional services, customer success, pre-sales, or support).
  • Hands-on experience inenterprise IT environments, with working knowledge ofWindows, Linux, and basic networking concepts.
  • Hands-on Exposure tocloud platforms(AWS, Azure, GCP, OCI)
  • Familiarity withcybersecurity principles, vulnerability management, compliance frameworks, and threat detection tools.

Tooling & Platform Knowledge

  • Ability to deploy and manage endpoint agents, connectors, and policy configurations across diverse systems.
  • Experience in working with security scanning tools, configuration baselines, patch rollouts, and dashboards.

Communication & Interpersonal Skills

  • Exceptional communication, presentation, and client engagement skills.
  • Proven ability to simplify complex topics for technical and non-technical stakeholders alike.

Mindset & Adaptability

  • Analytical thinker with problem-solving orientation.
  • Flexible working schedule, as role requires
  • Able to work independently and manage multiple onboarding projects simultaneously.
  • Collaborative and empathetic approach to building customer relationships.

Preferred Qualifications

  • Prior experience withQualys platform(as an end-user, consultant, or sales engineer).
  • Understanding ofIT asset management, configuration compliance, and security operations workflows.

#LI-Remote

Qualys is an Equal Opportunity Employer, please see our EEO policy.

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