Slot Shift Manager - Omaha
Omaha, NE · On-site
Summary Slot Shift Manager WarHorse Gaming, a division of Ho-Chunk, Inc. Location: Omaha, NE Job Type: Full-time | Varying schedules based on business needs Compensation & Benefits * Salary Range:
Slot Shift Manager - Omaha
Omaha, NE · On-site
Summary Slot Shift Manager WarHorse Gaming, a division of Ho-Chunk, Inc. Location: Omaha, NE Job Type: Full-time | Varying schedules based on business needs Compensation & Benefits * Salary Range:
Slot Shift Manager - Omaha
Omaha, NE · On-site
Position Summary The Slot Shift Manager is responsible for planning, organizing, and directing daily Slot department operations. This position provides leadership to the Slot Operations Team ...
Slot Shift Manager - Omaha
Omaha, NE · On-site
Position Summary The Slot Shift Manager is responsible for planning, organizing, and directing daily Slot department operations. This position provides leadership to the Slot Operations Team ...
Slot Shift Manager - Omaha
Omaha, NE · On-site
Position Summary The Slot Shift Manager is responsible for planning, organizing, and directing daily Slot department operations. This position provides leadership to the Slot Operations Team ...
Slot Shift Manager - Omaha
Omaha, NE · On-site
Position Summary The Slot Shift Manager is responsible for planning, organizing, and directing daily Slot department operations. This position provides leadership to the Slot Operations Team ...
Slot Shift Manager - Omaha
Omaha, NE · On-site
Position Summary The Slot Shift Manager is responsible for planning, organizing, and directing daily Slot department operations. This position provides leadership to the Slot Operations Team ...
Slot Shift Manager - Omaha
Omaha, NE · On-site
Position Summary The Slot Shift Manager is responsible for planning, organizing, and directing daily Slot department operations. This position provides leadership to the Slot Operations Team ...
Slot Technician I (Grave Shift) - Lincoln
Lincoln, NE · On-site
$21/hr
The company is responsible for managing the expansion of casino gaming at Nebraska's historic horse ... Maintain equipment to approved standards and schedules, striving for maximum game uptime. * Assist ...
Slot Technician I (Grave Shift) - Lincoln
Lincoln, NE · On-site
$21/hr
The company is responsible for managing the expansion of casino gaming at Nebraska's historic horse ... Maintain equipment to approved standards and schedules, striving for maximum game uptime. * Assist ...
Slot Technician I (Grave Shift) - Lincoln
Lincoln, NE · On-site
$21/hr
The company is responsible for managing the expansion of casino gaming at Nebraska's historic horse ... Maintain equipment to approved standards and schedules, striving for maximum game uptime. * Assist ...
Slot Technician I (Grave Shift) - Lincoln
Lincoln, NE · On-site
$21/hr
The company is responsible for managing the expansion of casino gaming at Nebraska's historic horse ... Maintain equipment to approved standards and schedules, striving for maximum game uptime. * Assist ...
Slot Technician I (Grave Shift) - Lincoln
Lincoln, NE · On-site
$21/hr
The company is responsible for managing the expansion of casino gaming at Nebraska's historic horse ... Maintain equipment to approved standards and schedules, striving for maximum game uptime. * Assist ...
Slot Technician I (Grave Shift) - Lincoln
Lincoln, NE · On-site
$21/hr
The company is responsible for managing the expansion of casino gaming at Nebraska's historic horse ... Maintain equipment to approved standards and schedules, striving for maximum game uptime. * Assist ...
Slot Technician I (Grave Shift) - Lincoln
Lincoln, NE · On-site
$21/hr
The company is responsible for managing the expansion of casino gaming at Nebraska's historic horse ... Maintain equipment to approved standards and schedules, striving for maximum game uptime. * Assist ...
Slot Technician I (Grave Shift) - Lincoln
Lincoln, NE · On-site
$21/hr
The company is responsible for managing the expansion of casino gaming at Nebraska's historic horse ... Maintain equipment to approved standards and schedules, striving for maximum game uptime. * Assist ...
Slot Technician I (Grave Shift) - Lincoln
Lincoln, NE · On-site
$21/hr
The company is responsible for managing the expansion of casino gaming at Nebraska's historic horse ... Maintain equipment to approved standards and schedules, striving for maximum game uptime. * Assist ...
Slot Technician I (Grave Shift) - Lincoln
Lincoln, NE · On-site
$21/hr
The company is responsible for managing the expansion of casino gaming at Nebraska's historic horse ... Maintain equipment to approved standards and schedules, striving for maximum game uptime. * Assist ...
Slot Technician I - Omaha
Omaha, NE · On-site
$21/hr
... * Assist guests by providing information and support related to slot machines and gaming operations. * Communicate equipment issues, repair status, and technical solutions to management and team ...
Slot Technician I - Omaha
Omaha, NE · On-site
$21/hr
... * Assist guests by providing information and support related to slot machines and gaming operations. * Communicate equipment issues, repair status, and technical solutions to management and team ...
Slot Technician I - Omaha
Omaha, NE · On-site
$21/hr
... * Assist guests by providing information and support related to slot machines and gaming operations. * Communicate equipment issues, repair status, and technical solutions to management and team ...
Slot Technician I - Omaha
Omaha, NE · On-site
$21/hr
... * Assist guests by providing information and support related to slot machines and gaming operations. * Communicate equipment issues, repair status, and technical solutions to management and team ...
... * Assist guests by providing information and support related to slot machines and gaming operations. * Communicate equipment issues, repair status, and technical solutions to management and team ...
... * Assist guests by providing information and support related to slot machines and gaming operations. * Communicate equipment issues, repair status, and technical solutions to management and team ...
Slot Technician I - Omaha
Omaha, NE · On-site
$21/hr
... * Assist guests by providing information and support related to slot machines and gaming operations. * Communicate equipment issues, repair status, and technical solutions to management and team ...
Slot Technician I - Omaha
Omaha, NE · On-site
$21/hr
... * Assist guests by providing information and support related to slot machines and gaming operations. * Communicate equipment issues, repair status, and technical solutions to management and team ...
Slot Technician I - Omaha
Omaha, NE · On-site
$21/hr
... * Assist guests by providing information and support related to slot machines and gaming operations. * Communicate equipment issues, repair status, and technical solutions to management and team ...
Slot Technician I - Omaha
Omaha, NE · On-site
$21/hr
... * Assist guests by providing information and support related to slot machines and gaming operations. * Communicate equipment issues, repair status, and technical solutions to management and team ...
Shift Manager
Omaha, NE · On-site
$14.25 - $18.25/hr
A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby's restaurant. In order to insure that guests receive an ...
Shift Manager
Omaha, NE · On-site
$14.25 - $18.25/hr
A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby's restaurant. In order to insure that guests receive an ...
Shift Manager
Papillion, NE · On-site
$14 - $17.75/hr
A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby's restaurant. In order to insure that guests receive an ...
Shift Manager
Papillion, NE · On-site
$14 - $17.75/hr
A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby's restaurant. In order to insure that guests receive an ...
Shift Manager
Gretna, NE · On-site
$16 - $19/hr
A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby's restaurant. In order to insure that guests receive an ...
Shift Manager
Gretna, NE · On-site
$16 - $19/hr
A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby's restaurant. In order to insure that guests receive an ...
Shift Manager
Bellevue, NE · On-site
$14.25 - $18/hr
A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby's restaurant. In order to insure that guests receive an ...
Shift Manager
Bellevue, NE · On-site
$14.25 - $18/hr
A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby's restaurant. In order to insure that guests receive an ...
Shift Manager
$14 - $17.75/hr
A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby's restaurant. In order to insure that guests receive an ...
Shift Manager
$14 - $17.75/hr
A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby's restaurant. In order to insure that guests receive an ...
Shift Manager
Omaha, NE · On-site
$14 - $17.75/hr
A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby's restaurant. In order to insure that guests receive an ...
Shift Manager
Omaha, NE · On-site
$14 - $17.75/hr
A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby's restaurant. In order to insure that guests receive an ...
Assistant Slot Shift Manager information
What is an assistant slot shift manager?
An Assistant Slot Shift Manager is a supervisory role in a casino responsible for overseeing slot machine operations during a specific shift. They assist the Slot Shift Manager in managing staff, ensuring compliance with gaming regulations, handling customer service issues, and maximizing slot machine revenue. This position often involves monitoring slot floor activity, resolving technical issues, and providing training and support to slot attendants and technicians. Assistant Slot Shift Managers also help with scheduling, reporting, and maintaining a safe and enjoyable gaming environment.
What are the key skills and qualifications needed to thrive as an assistant slot shift manager?
To thrive as an Assistant Slot Shift Manager, strong leadership, customer service expertise, and a background in casino operations—often with an associate degree or relevant experience—are essential. Familiarity with slot management systems, cash handling procedures, and compliance regulations is typically required. Outstanding interpersonal skills, problem-solving abilities, and attention to detail help someone excel in this fast-paced environment. These skills are crucial to ensure smooth gaming operations, compliance with gaming laws, and exceptional guest experiences.
What are the main challenges an assistant slot shift manager faces during a typical shift?
As an Assistant Slot Shift Manager, one of the primary challenges is balancing the need for smooth slot floor operations with delivering excellent guest service, particularly during peak hours. This role often requires problem-solving on the spot, whether addressing machine malfunctions, handling customer disputes, or ensuring compliance with gaming regulations. It also involves coordinating with slot attendants, technicians, and security staff to maintain a safe and enjoyable environment. Adaptability and strong communication skills are essential for effectively responding to dynamic situations throughout the shift.
What is the difference between Assistant Slot Shift Manager vs Slot Supervisor?
| Aspect | Assistant Slot Shift Manager | Slot Supervisor |
|---|---|---|
| Credentials | High school diploma; some roles may prefer experience in hospitality or retail | High school diploma; experience in retail or gaming industry often preferred |
| Work Environment | Casino or gaming floor, assisting management and overseeing staff | Casino or gaming floor, supervising slot operations and staff |
| Employer & Industry Usage | Used in casinos, gaming establishments, and hospitality industry | Commonly used in casinos, gaming venues, and entertainment industry |
Both roles involve supervising slot operations and staff in casino environments. The Assistant Slot Shift Manager typically supports the shift manager and handles daily operational tasks, while the Slot Supervisor directly oversees slot machine areas and staff. They share similar credentials and work settings, but their specific responsibilities differ slightly based on hierarchy and focus.
What cities in Nebraska are hiring for Assistant Slot Shift Manager jobs?
Cities in Nebraska with the most Assistant Slot Shift Manager job openings:
Slot Shift Manager - Omaha
Omaha, NE • On-site
WarHorse Casino
• Gambling Activities • 51 - 200 employees51 - 200 employees
Full-time
Medical, Retirement, PTO
Posted 5 days ago
WarHorse Casino rating
7.5
Based on 12 frontline employees who took The Breakroom Quiz
Job description
Summary
Slot Shift Manager
WarHorse Gaming, a division of Ho-Chunk, Inc.
Location: Omaha, NE
Job Type: Full-time | Varying schedules based on business needs
Compensation & Benefits
About Ho-Chunk, Inc. & WarHorse Gaming
Ho-Chunk, Inc. is the award-winning economic development corporation of the Winnebago Tribe of Nebraska. Its mission is to drive long-term economic growth and create meaningful employment opportunities for Tribal members. Through a diverse portfolio of businesses, Ho-Chunk, Inc. supports community development while preserving culture and strengthening sovereignty.
WarHorse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen's Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska's historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. WarHorse Gaming blends state-of-the-art casino operations with local economic development and community impact. Rooted in Tribal values and driven by guest experience, WarHorse aims to create premier destinations that elevate entertainment in the region.
Our work is guided by our core NATIVE values:
Native American Owned & Proud - Serving the Winnebago Tribe of Nebraska.
Accountable - To always do what's right.
Team-Focused - For inclusive progress.
Innovative - In creating solutions.
Visionary - In our purpose and direction.
Excellence - Through learning and performance.
Position Summary
The Slot Shift Manager is responsible for planning, organizing, and directing daily Slot department operations. This position provides leadership to the Slot Operations Team, establishes performance expectations and goals, monitors department metrics, and identifies opportunities to improve productivity, profitability, and the guest experience.
The Slot Shift Manager also supports a service-focused culture designed to strengthen guest loyalty and brand relationships while ensuring compliance with internal controls, standard operating procedures, gaming regulations, and company policies.
Key Responsibilities
Qualifications & Experience
Required:
Work Environment & Physical Requirements
Schedule
Due to the unpredictable nature of the hospitality and entertainment industry, team members must be able to work varying schedules, including evenings, weekends, holidays, and other shifts, to reflect the business needs of the property.
Why Join This Team?
Our Commitment to Diversity
Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Preference may be extended to persons of Indian descent in accordance with applicable laws.
Slot Shift Manager
WarHorse Gaming, a division of Ho-Chunk, Inc.
Location: Omaha, NE
Job Type: Full-time | Varying schedules based on business needs
Compensation & Benefits
- Salary Range: Salary
- Comprehensive benefits package
- Federal Employees Medical Coverage
- Full Insurance Coverage offerings
- 401(k) with Immediate Vesting & Company Match
- Quarterly Incentive Program
- Vacation, Holiday & Sick Days
About Ho-Chunk, Inc. & WarHorse Gaming
Ho-Chunk, Inc. is the award-winning economic development corporation of the Winnebago Tribe of Nebraska. Its mission is to drive long-term economic growth and create meaningful employment opportunities for Tribal members. Through a diverse portfolio of businesses, Ho-Chunk, Inc. supports community development while preserving culture and strengthening sovereignty.
WarHorse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen's Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska's historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. WarHorse Gaming blends state-of-the-art casino operations with local economic development and community impact. Rooted in Tribal values and driven by guest experience, WarHorse aims to create premier destinations that elevate entertainment in the region.
Our work is guided by our core NATIVE values:
Native American Owned & Proud - Serving the Winnebago Tribe of Nebraska.
Accountable - To always do what's right.
Team-Focused - For inclusive progress.
Innovative - In creating solutions.
Visionary - In our purpose and direction.
Excellence - Through learning and performance.
Position Summary
The Slot Shift Manager is responsible for planning, organizing, and directing daily Slot department operations. This position provides leadership to the Slot Operations Team, establishes performance expectations and goals, monitors department metrics, and identifies opportunities to improve productivity, profitability, and the guest experience.
The Slot Shift Manager also supports a service-focused culture designed to strengthen guest loyalty and brand relationships while ensuring compliance with internal controls, standard operating procedures, gaming regulations, and company policies.
Key Responsibilities
- Lead daily Slot department operations and establish clear expectations and goals for team members.
- Support the development and implementation of effective strategies for managing customer service within Slot Operations.
- Monitor business levels and create schedules that support established service standards and business needs.
- Monitor department metrics to identify opportunities for improvement and growth.
- Process jackpots and manual hand-pays in accordance with property Internal Controls and Standard Operating Procedures.
- Serve as a signatory on hand-paid jackpots as detailed in Internal Controls and Standard Operating Procedures.
- Document and report cash operation transactions in accordance with federal currency reporting and compliance standards.
- Explain various game combinations and payouts with confidence and accuracy.
- Listen and respond to guests in a considerate, professional, and positive manner.
- Take ownership of guest and team member inquiries and follow through to resolution.
- Maintain meticulous security of keys, radios, handheld devices, assigned items, and company equipment.
- Identify and report unsafe practices that do not comply with company safety standards.
- Maintain a professional workplace environment for all team members.
- Meet attendance guidelines and comply with regulatory, departmental, and company policies and procedures.
- Attend all required training sessions and meetings.
- Manage and complete projects in a timely manner.
- Read and understand the WarHorse Responsible Gambling Plan.
- Adhere to regulations prohibiting service to minors and/or intoxicated persons.
- Maintain flexibility in scheduling based on business needs.
- Perform other duties as assigned.
Qualifications & Experience
Required:
- Must be 21 years of age or older.
- High school diploma, General Educational Development (GED) credential, or relevant experience.
- Three (3) years of experience in a leadership capacity within a guest service or customer service-driven industry, preferably in a high-volume, complex resort casino environment.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Demonstrated commitment to guest loyalty and exceptional service.
- Proficiency with Microsoft Office Suite or related software.
- Technical understanding of slot machines and associated components.
- Demonstrated commitment to training and mentoring team members.
- Knowledge of player tracking systems and guidelines consistent with industry standards.
- Ability to maintain compliance with company policies, internal controls, and applicable gaming requirements.
Work Environment & Physical Requirements
- Work is performed in a casino and hospitality environment with regular interaction with guests, team members, and gaming equipment.
- Requires the ability to use radios, handheld devices, mobile devices, touchscreen technology, and other assigned company equipment.
- Requires frequent communication with guests, team members, and leadership.
- Requires the ability to maintain attention to detail while performing cash-handling, gaming, documentation, and operational duties.
- May involve prolonged periods of standing and movement throughout the gaming property.
- May involve exposure to standard casino environmental conditions, including noise and secondhand smoke.
- Ability to perform essential job functions with or without reasonable accommodation.
Schedule
Due to the unpredictable nature of the hospitality and entertainment industry, team members must be able to work varying schedules, including evenings, weekends, holidays, and other shifts, to reflect the business needs of the property.
Why Join This Team?
- A mission-driven culture dedicated to economic advancement and community impact.
- Guided by strong NATIVE values and Tribal-owned purpose.
- Career stability and opportunities across diverse industries.
- A collaborative work environment that encourages innovation and professional growth.
Our Commitment to Diversity
Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Preference may be extended to persons of Indian descent in accordance with applicable laws.
What WarHorse Casino employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About WarHorse Gaming
Sourced by ZipRecruiter
Industry
Gambling activities
Company size
51 - 200 Employees
Headquarters location
Lincoln, NE, US