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Assistant Slot Shift Manager Jobs in Michigan (NOW HIRING)

Sign-out slot keys at beginning of shift and sign back in at shifts' end. Call Surveillance, and log at Cage, any tips received. Assist in moves, set ups, and removal of slot machines according to ...

... them to assist a customer or repair a machine. * Perform some minor repairs to slot machines when necessary. * Sign out slot keys at the beginning of shift and sign them back in at shift's end.

Notifies slot supervisors, Shift Managers, or slot mechanics of guest needs and requests, follows up to ensure positive guest relations. * Assists in maintaining slot floor security by notifying ...

Notifies slot supervisors, Shift Managers, or slot mechanics of guest needs and requests, follows up to ensure positive guest relations. * Assists in maintaining slot floor security by notifying ...

Shift Manager

Lanse, MI · On-site

$13.50 - $17/hr

A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby's restaurant. In order to insure that guests receive an ...

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Assistant Slot Shift Manager information

What is an assistant slot shift manager?

An Assistant Slot Shift Manager is a supervisory role in a casino responsible for overseeing slot machine operations during a specific shift. They assist the Slot Shift Manager in managing staff, ensuring compliance with gaming regulations, handling customer service issues, and maximizing slot machine revenue. This position often involves monitoring slot floor activity, resolving technical issues, and providing training and support to slot attendants and technicians. Assistant Slot Shift Managers also help with scheduling, reporting, and maintaining a safe and enjoyable gaming environment.

What are the key skills and qualifications needed to thrive as an assistant slot shift manager?

To thrive as an Assistant Slot Shift Manager, strong leadership, customer service expertise, and a background in casino operations—often with an associate degree or relevant experience—are essential. Familiarity with slot management systems, cash handling procedures, and compliance regulations is typically required. Outstanding interpersonal skills, problem-solving abilities, and attention to detail help someone excel in this fast-paced environment. These skills are crucial to ensure smooth gaming operations, compliance with gaming laws, and exceptional guest experiences.

What are the main challenges an assistant slot shift manager faces during a typical shift?

As an Assistant Slot Shift Manager, one of the primary challenges is balancing the need for smooth slot floor operations with delivering excellent guest service, particularly during peak hours. This role often requires problem-solving on the spot, whether addressing machine malfunctions, handling customer disputes, or ensuring compliance with gaming regulations. It also involves coordinating with slot attendants, technicians, and security staff to maintain a safe and enjoyable environment. Adaptability and strong communication skills are essential for effectively responding to dynamic situations throughout the shift.

What is the difference between Assistant Slot Shift Manager vs Slot Supervisor?

AspectAssistant Slot Shift ManagerSlot Supervisor
CredentialsHigh school diploma; some roles may prefer experience in hospitality or retailHigh school diploma; experience in retail or gaming industry often preferred
Work EnvironmentCasino or gaming floor, assisting management and overseeing staffCasino or gaming floor, supervising slot operations and staff
Employer & Industry UsageUsed in casinos, gaming establishments, and hospitality industryCommonly used in casinos, gaming venues, and entertainment industry

Both roles involve supervising slot operations and staff in casino environments. The Assistant Slot Shift Manager typically supports the shift manager and handles daily operational tasks, while the Slot Supervisor directly oversees slot machine areas and staff. They share similar credentials and work settings, but their specific responsibilities differ slightly based on hierarchy and focus.

What cities in Michigan are hiring for Assistant Slot Shift Manager jobs?

Cities in Michigan with the most Assistant Slot Shift Manager job openings:

SLOT TECH TRAINEE I

Detroit, MI • On-site

Full-time

Medical, Retirement, PTO

Re-posted yesterday


Key responsibilities

  • Assist with troubleshooting, repair, maintenance, and monitoring of electronic gaming devices and equipment.

  • Conduct preventive maintenance and cleaning of slot machines and related equipment.

  • Assist with conversions, moves, and parts running to support slot machine operations.


Job description

Introduction...

OverviewWe’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

  • Provide amazing guest service.
  • Cleaning and preventive maintenance of slot machines and other equipment as necessary. Assist with troubleshooting, repair, maintenance and monitoring of all electronic gaming devices and equipment.
  • Assist with conversions and moves.
  • Parts running. Essential Functions
  • Provide amazing guest service.
  • Maintain a positive and professional attitude at all times. - Assist with repairs, rebuilding of games, and hands on training of all gaming devices and related systems.
  • Conduct preventive maintenance and cleaning of slot machines and other equipment. - Advise and assist Slot Techs and fellow Trainees.
  • Interact with slot Techs regarding day to day operations of all equipment.
  • Do runs from casino floor to shop and back for parts as necessary.
  • Ensure proper slot operation and maintenance on the casino floor.
  • Responsible for answering radio calls for immediate service and third fill checks.
  • Required to assist Slot Operations in their daily operations on the casino floor
  • Other job-related duties as assigned.

Requirements

  • Must have basic knowledge of gaming devices and related systems.
  • Must have basic knowledge of electronics, computer science, network engineering, or other related technical field.
  • Must have the basic knowledge to make machine changes, updates, and modifications and know the games well enough to prevent any excessive down times.
  • Must be able to read and interpret project plans and paperwork accurately and efficiently.
  • Must remain educated in all aspects of slot repair related equipment.
  • Ability to understand and comply with all departmental and casino regulations, policies and procedures and work effectively with management and guests. An ability to read, write, and communicate clearly and concisely in English.