Slot Shift Supervisor
Osceola, IA · On-site
Summary: Assist in the supervision of the Slot Attendants on an assigned shift along with ensuring that the Slot Attendants are providing consistent high levels of customer service. All duties are to ...
Slot Shift Supervisor
Osceola, IA · On-site
Summary: Assist in the supervision of the Slot Attendants on an assigned shift along with ensuring that the Slot Attendants are providing consistent high levels of customer service. All duties are to ...
Summary: Assist in the supervision of the Slot Attendants on an assigned shift along with ensuring that the Slot Attendants are providing consistent high levels of customer service. All duties are to ...
Quick apply
Summary: Assist in the supervision of the Slot Attendants on an assigned shift along with ensuring that the Slot Attendants are providing consistent high levels of customer service. All duties are to ...
Slot Shift Supervisor
Osceola, IA · On-site
Summary: Assist in the supervision of the Slot Attendants on an assigned shift along with ensuring that the Slot Attendants are providing consistent high levels of customer service. All duties are to ...
Quick apply
Slot Shift Supervisor
Osceola, IA · On-site
Summary: Assist in the supervision of the Slot Attendants on an assigned shift along with ensuring that the Slot Attendants are providing consistent high levels of customer service. All duties are to ...
Slot Shift Supervisor
West Des Moines, IA · On-site
Summary: Assist in the supervision of the Slot Attendants on an assigned shift along with ensuring that the Slot Attendants are providing consistent high levels of customer service. All duties are to ...
Quick apply
Slot Shift Supervisor
West Des Moines, IA · On-site
Summary: Assist in the supervision of the Slot Attendants on an assigned shift along with ensuring that the Slot Attendants are providing consistent high levels of customer service. All duties are to ...
Slot Department Supervisor
Osceola, IA · On-site
Supervise, coach, train, and support Slot team members, including Slot Shift Supervisors, Lead Slot ... * Assist with recruiting, hiring, onboarding, coaching, recognition, and discipline of team members
Slot Department Supervisor
Osceola, IA · On-site
Supervise, coach, train, and support Slot team members, including Slot Shift Supervisors, Lead Slot ... * Assist with recruiting, hiring, onboarding, coaching, recognition, and discipline of team members
Supervise, coach, train, and support Slot team members, including Slot Shift Supervisors, Lead Slot ... * Assist with recruiting, hiring, onboarding, coaching, recognition, and discipline of team members
Quick apply
Supervise, coach, train, and support Slot team members, including Slot Shift Supervisors, Lead Slot ... * Assist with recruiting, hiring, onboarding, coaching, recognition, and discipline of team members
Supervise, coach, train, and support Slot team members, including Slot Shift Supervisors, Lead Slot ... * Assist with recruiting, hiring, onboarding, coaching, recognition, and discipline of team members
Quick apply
Supervise, coach, train, and support Slot team members, including Slot Shift Supervisors, Lead Slot ... * Assist with recruiting, hiring, onboarding, coaching, recognition, and discipline of team members
Supervise, coach, train, and support Slot team members, including Slot Shift Supervisors, Lead Slot ... * Assist with recruiting, hiring, onboarding, coaching, recognition, and discipline of team members
Quick apply
Supervise, coach, train, and support Slot team members, including Slot Shift Supervisors, Lead Slot ... * Assist with recruiting, hiring, onboarding, coaching, recognition, and discipline of team members
Brings disputes and unusual customer activities to the attention of the shift supervisor ... Works physically onsite to manage business and interact personally with Team Members, vendors and ...
Quick apply
Brings disputes and unusual customer activities to the attention of the shift supervisor ... Works physically onsite to manage business and interact personally with Team Members, vendors and ...
Shift Manager
Council Bluffs, IA · On-site
$14 - $17.75/hr
A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby's restaurant. In order to insure that guests receive an ...
Shift Manager
Council Bluffs, IA · On-site
$14 - $17.75/hr
A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby's restaurant. In order to insure that guests receive an ...
Shift Manager
Blue Grass, IA · On-site
$16 - $17/hr
Shift Manager F/T to assist management team working with and supervising employees and offering quality service and product to our customers. This position requires excellent customer service skills ...
Quick apply
Shift Manager
Blue Grass, IA · On-site
$16 - $17/hr
Shift Manager F/T to assist management team working with and supervising employees and offering quality service and product to our customers. This position requires excellent customer service skills ...
Shift Manager
Fort Dodge, IA · On-site
$14.50 - $18.50/hr
... Assistant Manager and General Manager. Shift Manager Qualifications: * Must be 18 years of age or older. * 1+ years previous experience as a food service or retail supervisor/manager * Must ...
Quick apply
Shift Manager
Fort Dodge, IA · On-site
$14.50 - $18.50/hr
... Assistant Manager and General Manager. Shift Manager Qualifications: * Must be 18 years of age or older. * 1+ years previous experience as a food service or retail supervisor/manager * Must ...
Shift Manager
Boone, IA · On-site
$14.75 - $18.75/hr
... Assistant Manager and General Manager. Shift Manager Qualifications: * Must be 18 years of age or older. * 1+ years previous experience as a food service or retail supervisor/manager * Must ...
Quick apply
Shift Manager
Boone, IA · On-site
$14.75 - $18.75/hr
... Assistant Manager and General Manager. Shift Manager Qualifications: * Must be 18 years of age or older. * 1+ years previous experience as a food service or retail supervisor/manager * Must ...
Shift Manager
Humboldt, IA · On-site
$14.50 - $18.25/hr
... Assistant Manager and General Manager. Shift Manager Qualifications: * Must be 18 years of age or older. * 1+ years previous experience as a food service or retail supervisor/manager * Must ...
Shift Manager
Humboldt, IA · On-site
$14.50 - $18.25/hr
... Assistant Manager and General Manager. Shift Manager Qualifications: * Must be 18 years of age or older. * 1+ years previous experience as a food service or retail supervisor/manager * Must ...
Shift Manager
Cedar Falls, IA · On-site
$14 - $17.75/hr
... Assistant Manager and General Manager. Shift Manager Qualifications: * Must be 18 years of age or older. * 1+ years previous experience as a food service or retail supervisor/manager * Must ...
Shift Manager
Cedar Falls, IA · On-site
$14 - $17.75/hr
... Assistant Manager and General Manager. Shift Manager Qualifications: * Must be 18 years of age or older. * 1+ years previous experience as a food service or retail supervisor/manager * Must ...
Shift Manager
Cedar Falls, IA · On-site
$14 - $17.75/hr
... Assistant Manager and General Manager. Shift Manager Qualifications: * Must be 18 years of age or older. * 1+ years previous experience as a food service or retail supervisor/manager * Must ...
Quick apply
Shift Manager
Cedar Falls, IA · On-site
$14 - $17.75/hr
... Assistant Manager and General Manager. Shift Manager Qualifications: * Must be 18 years of age or older. * 1+ years previous experience as a food service or retail supervisor/manager * Must ...
Shift Manager
Humboldt, IA · On-site
$14.50 - $18.25/hr
... Assistant Manager and General Manager. Shift Manager Qualifications: * Must be 18 years of age or older. * 1+ years previous experience as a food service or retail supervisor/manager * Must ...
Shift Manager
Humboldt, IA · On-site
$14.50 - $18.25/hr
... Assistant Manager and General Manager. Shift Manager Qualifications: * Must be 18 years of age or older. * 1+ years previous experience as a food service or retail supervisor/manager * Must ...
Shift Manager
Fort Dodge, IA · On-site
$14.50 - $18.50/hr
... Assistant Manager and General Manager. Shift Manager Qualifications: * Must be 18 years of age or older. * 1+ years previous experience as a food service or retail supervisor/manager * Must ...
Shift Manager
Fort Dodge, IA · On-site
$14.50 - $18.50/hr
... Assistant Manager and General Manager. Shift Manager Qualifications: * Must be 18 years of age or older. * 1+ years previous experience as a food service or retail supervisor/manager * Must ...
Shift Manager
Mason City, IA · On-site
$14.75 - $18.50/hr
... Assistant Manager and General Manager. Shift Manager Qualifications: * Must be 18 years of age or older. * 1+ years previous experience as a food service or retail supervisor/manager * Must ...
Shift Manager
Mason City, IA · On-site
$14.75 - $18.50/hr
... Assistant Manager and General Manager. Shift Manager Qualifications: * Must be 18 years of age or older. * 1+ years previous experience as a food service or retail supervisor/manager * Must ...
Shift Manager
Independence, IA · On-site
$14.25 - $18/hr
... Assistant Manager and General Manager. Shift Manager Qualifications: * Must be 18 years of age or older. * 1+ years previous experience as a food service or retail supervisor/manager * Must ...
Shift Manager
Independence, IA · On-site
$14.25 - $18/hr
... Assistant Manager and General Manager. Shift Manager Qualifications: * Must be 18 years of age or older. * 1+ years previous experience as a food service or retail supervisor/manager * Must ...
Assistant Slot Shift Manager information
What is an assistant slot shift manager?
An Assistant Slot Shift Manager is a supervisory role in a casino responsible for overseeing slot machine operations during a specific shift. They assist the Slot Shift Manager in managing staff, ensuring compliance with gaming regulations, handling customer service issues, and maximizing slot machine revenue. This position often involves monitoring slot floor activity, resolving technical issues, and providing training and support to slot attendants and technicians. Assistant Slot Shift Managers also help with scheduling, reporting, and maintaining a safe and enjoyable gaming environment.
What are the key skills and qualifications needed to thrive as an assistant slot shift manager?
To thrive as an Assistant Slot Shift Manager, strong leadership, customer service expertise, and a background in casino operations—often with an associate degree or relevant experience—are essential. Familiarity with slot management systems, cash handling procedures, and compliance regulations is typically required. Outstanding interpersonal skills, problem-solving abilities, and attention to detail help someone excel in this fast-paced environment. These skills are crucial to ensure smooth gaming operations, compliance with gaming laws, and exceptional guest experiences.
What are the main challenges an assistant slot shift manager faces during a typical shift?
As an Assistant Slot Shift Manager, one of the primary challenges is balancing the need for smooth slot floor operations with delivering excellent guest service, particularly during peak hours. This role often requires problem-solving on the spot, whether addressing machine malfunctions, handling customer disputes, or ensuring compliance with gaming regulations. It also involves coordinating with slot attendants, technicians, and security staff to maintain a safe and enjoyable environment. Adaptability and strong communication skills are essential for effectively responding to dynamic situations throughout the shift.
What is the difference between Assistant Slot Shift Manager vs Slot Supervisor?
| Aspect | Assistant Slot Shift Manager | Slot Supervisor |
|---|---|---|
| Credentials | High school diploma; some roles may prefer experience in hospitality or retail | High school diploma; experience in retail or gaming industry often preferred |
| Work Environment | Casino or gaming floor, assisting management and overseeing staff | Casino or gaming floor, supervising slot operations and staff |
| Employer & Industry Usage | Used in casinos, gaming establishments, and hospitality industry | Commonly used in casinos, gaming venues, and entertainment industry |
Both roles involve supervising slot operations and staff in casino environments. The Assistant Slot Shift Manager typically supports the shift manager and handles daily operational tasks, while the Slot Supervisor directly oversees slot machine areas and staff. They share similar credentials and work settings, but their specific responsibilities differ slightly based on hierarchy and focus.
What cities in Iowa are hiring for Assistant Slot Shift Manager jobs?
Cities in Iowa with the most Assistant Slot Shift Manager job openings:
Slot Shift Supervisor
Osceola, IA • On-site
Lakeside Hotel Casino
• Traveler Accommodation • 51 - 200 employees51 - 200 employees
Full-time
Posted 4 days ago
Lakeside Hotel Casino rating
8.3
Based on 7 frontline employees who took The Breakroom Quiz
Job description
At Lakeside Hotel Casino, we believe great guest experiences begin with great team members. We pride ourselves on being a friendly, welcoming, and service-focused team that values genuine relationships with our guests and one another. Every interaction matters, and our team works together to create a fun, exciting, and memorable experience.
If you're energetic, dependable, and enjoy providing outstanding customer service, we'd love to meet you. As a Slot Attendant, you'll be one of the first people our guests turn to for assistance. From celebrating jackpot wins to answering questions and resolving machine issues, you'll play an important role in creating an exceptional casino experience.
Summary: Assist in the supervision of the Slot Attendants on an assigned shift along with ensuring that the Slot Attendants are providing consistent high levels of customer service. All duties are to be performed within the guidelines of the IRGC policies and procedures, internal standard operating procedures and objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
SUPERVISORY RESPONSIBILITIES
Supervise Lead Slot Attendants, and Slot Attendants.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent required. Minimum one-year slot operations leadership experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Must be able to obtain and maintain an Iowa Racing and Gaming Commission License.
SKILLS
Must be able to effectively communicate in English.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Must have basic computer skills.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
If you're energetic, dependable, and enjoy providing outstanding customer service, we'd love to meet you. As a Slot Attendant, you'll be one of the first people our guests turn to for assistance. From celebrating jackpot wins to answering questions and resolving machine issues, you'll play an important role in creating an exceptional casino experience.
Summary: Assist in the supervision of the Slot Attendants on an assigned shift along with ensuring that the Slot Attendants are providing consistent high levels of customer service. All duties are to be performed within the guidelines of the IRGC policies and procedures, internal standard operating procedures and objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Responsible for assisting the Slot Department Supervisor in upholding an efficient Slot operation during an assigned shift.
- Monitor and report employee activities as necessary to Slot Department Supervisor.
- Assist in training all new employees to the assigned shift to ensure that these employees receive the proper knowledge to perform their duties at an acceptable level.
- Observe activities in the Slot Department areas, watching for irregularities.
- Ensure slot machines are functioning properly and are played legitimately.
- Assist personnel and monitor breaks ensuring proper coverage and efficient service for guests.
- Monitor machine payouts, to ensure appropriate amounts are being paid to guests.
- Shall act as a signatory on jackpots as outlined by Standard Operating Procedures (SOP).
- Must know and enforce all policies and procedures regarding the security of monies, parts, equipment, and required documentation.
- Utilize effective communication to ensure consistent, accurate and timely information is provided through all shifts.
- Model professional behavior and appearance; ensure compliance with established standards, rules, and regulations of the Slot Department.
- Provide exceptional customer service to all guests and communicate professionally at all times.
- Assist in other projects, as directed.
- Ensure proper department uniform, appearance and grooming standards are followed.
- Attend all company required training.
- Comply with Gaming Commission Rules and Regulations and any other local, state, or federal guidelines.
- Must be able to be approved for and maintain a valid gaming license.
- Adhere to all safety guidelines.
- Meet company attendance requirements.
- May be required to work days, nights weekends and holidays.
- Delegate assignments to ensure all functions of the shift are carried out in a timely and efficient manner.
- Must be 18 years of age or older to work the gaming floor.
- Performs other related duties as assigned.
SUPERVISORY RESPONSIBILITIES
Supervise Lead Slot Attendants, and Slot Attendants.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent required. Minimum one-year slot operations leadership experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Must be able to obtain and maintain an Iowa Racing and Gaming Commission License.
SKILLS
Must be able to effectively communicate in English.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Must have basic computer skills.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
What Lakeside Hotel Casino employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Lakeside Hotel & Casino
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
51 - 200 Employees
Headquarters location
Osceola, IA, US