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Assistant Service Operations Manager Jobs in Patterson, CA

DTC Operations Manager

Tracy, CA ยท On-site

$106K - $137K/yr

Govern service level agreements (SLAs), contracts and performance metrics * Escalate operational ... Manage supplies forecast (ice packs, liners, etc) * Coordinate with IT on ticketing, integrations ...

DTC Operations Manager

Tracy, CA ยท On-site

$106K - $137K/yr

Govern service level agreements (SLAs), contracts and performance metrics * Escalate operational ... Manage supplies forecast (ice packs, liners, etc) * Coordinate with IT on ticketing, integrations ...

Operations Manager

Turlock, CA ยท On-site

$70K - $90K/yr

Operations Manager Full-Time Turlock, CA, US Salary Range: $70,000.00 To $90,000.00 Annually Come ... * Assist all departments as needed, include Client Services, Field Services, and Testing ...

Operations Manager

Tracy, CA ยท On-site

$85K - $95K/yr

Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These ... Working closely with the General Manager and/or Assistant General Manager, this leader drives ...

Operations Manager

Atwater, CA ยท On-site

$74K - $80K/yr

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Operations Manager

Atwater, CA ยท On-site

$74K - $80K/yr

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Operations Manager

Atwater, CA ยท On-site

$74K - $80K/yr

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Operations Manager

Turlock, CA ยท On-site

$70K - $90K/yr

The Operations Manager will be responsible for leading department managers and supervisors ... * Assist all departments as needed, include Client Services, Field Services, and Testing ...

Operations Manager

Turlock, CA ยท On-site

$75K - $108K/yr

... service and standard process compliance to ensure effective and efficient operations. What you'll do: Support Branch Manager in implementing actions to achieve financial objectives Assist the Branch ...

Operations Manager

Turlock, CA ยท On-site

$75K - $108K/yr

... service and standard process compliance to ensure effective and efficient operations. What you'll do: * Support Branch Manager in implementing actions to achieve financial objectives * Assist the ...

... service and standard process compliance to ensure effective and efficient operations. What you'll do: * Support Branch Manager in implementing actions to achieve financial objectives * Assist the ...

Operations Manager

Turlock, CA ยท On-site

$75K - $108K/yr

... service and standard process compliance to ensure effective and efficient operations. What you'll do: Support Branch Manager in implementing actions to achieve financial objectives Assist the Branch ...

Operations Manager

Turlock, CA ยท On-site

$75K - $108K/yr

... service and standard process compliance to ensure effective and efficient operations. What you'll do: * Support Branch Manager in implementing actions to achieve financial objectives * Assist the ...

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Showing results 1-20

Assistant Service Operations Manager information

See Patterson, CA salary details

$28.4K

$59K

$110.2K

How much do assistant service operations manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for assistant service operations manager in Patterson, CA is $59,028.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $68,100.00 per year, depending on experience, location, and employer.

How much do assistant service operations managers make in the US?

Assistant Service Operations Managers in the US typically earn between $45,000 and $70,000 annually, depending on experience, location, and industry. They often oversee daily service activities, coordinate teams, and ensure customer satisfaction, with some roles offering additional bonuses or benefits.

What does an assistant service operations manager do?

An assistant service operations manager supports the service department by coordinating daily operations, ensuring customer satisfaction, and assisting in staff management. They often analyze performance metrics, implement process improvements, and use tools like service management software to optimize workflows.

What cities near Patterson, CA are hiring for Assistant Service Operations Manager jobs?

Cities near Patterson, CA with the most Assistant Service Operations Manager job openings:

DTC Operations Manager

Tracy, CA โ€ข On-site

$106K - $137K/yr

Full-time

Re-posted 24 days ago


Key responsibilities

  • Serve as the primary point of contact between the Ghirardelli commercial team and operations for all fulfillment and logistics initiatives

  • Govern service level agreements, performance metrics, and track operational issues and resolutions

  • Monitor fulfillment KPIs, lead root cause analysis, and collaborate with cross-functional teams on process improvements


Job description

WHO WE ARE
At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee's contribution directly impacts Ghirardelli's growth and success. Join our dynamic team and help shape Ghirardelli's future.

Job Summary

Reporting to the Sr. Manager of DTC, the DTC Operations Manager serves as the key liaison between the Ghirardelli commercial team and operations.

This role ensures that our DTC fulfillment operations deliver on brand priorities and financial goals through effective partnership management, operational governance, and continuous improvement.

The Operations Manager bridges the gap between internal stakeholders (eCommerce, Customer Service, Operations, IT, Finance, Product) and Fulfillment to ensure smooth execution, proactive communication, and data-driven performance oversight.

(This position represents the business interests of Ghirardelli, ensuring fulfillment operations meet or exceed service, cost, and quality expectations).

  • Serve as the primary point of contact between Ghirardelli commercial team and operations for all fulfillment and logistics initiatives
  • Govern service level agreements (SLAs), contracts and performance metrics
  • Escalate operational issues and track resolutions
  • Ensure data accuracy and operational transparency between systems and stakeholders
  • Drive alignment between business priorities and logistics execution
  • Individual contributor (no direct reports)

Operations Relationship & Governance

  • Govern SLA compliance, KPI tracking and performance scorecards
  • Facilitate weekly operational check-ins and monthly/quarterly business reviews
  • Escalate and track resolution of service and performance issues

Performance & Data Management

  • Monitor and report fulfillment KPIs to DTC team
  • Lead root cause analysis and corrective action planning if targets are missed
  • Ensure clean data flow between ERP, OMS and fulfillment systems

Cross Functional Alignment

  • Collaborate with DTC and Finance teams on volume and labor planning
  • Represent DTC logistics in broader Ghirardelli and Lindt North America supply chain and business planning meetings
  • Manage supplies forecast (ice packs, liners, etc)
  • Coordinate with IT on ticketing, integrations and process improvements
  • Partner with Customer Service on order related issues
  • Liaise with Customer Service and Fulfillment on B2B orders, address list and order customizations

Project & Process Management

  • Lead process improvement workstreams involving fulfillment operations
  • Document workflows, SOPs and escalation protocols to ensure operational consistency
  • Identify cost-reduction and efficiency opportunities across logistics network in partnership with Lindt USA and Lindt North America
  • Accountable for Product inventory, new product launches and Gift building schedules, especially during Q4

Brand Standards

  • Ensure operations adhere to brand standards (packaging, sustainability, user experience)
  • 4+ years in eCommerce/marketplace operations
  • Proven success managing vendor relationships
  • Strong analytical skills
  • Excellent communication and stakeholder management skills
  • Advanced understanding of SAP ERP, OMS and WMS
  • Foundational understanding of eCommerce platforms (Magento/Shopify
  • Based in Tracy, with bi-monthly trips to HQ in San Leandro
  • Occasional walking and standing during on-site visits to warehouse facilities (required use of PPE)
  • Occasional lifting of materials or product up to 25lbs
  • Ability to travel occasionally to other fulfillment locations (East Coast
  • Exposure to warehouse environments (temperature variations, noise, material handling equipment)
  • May require flexible scheduling during peak season

Salary Range: $106,000 - $137,800