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Assistant Service Operations Manager Jobs in Ashburn, VA

The Operations Service Manager partners closely with Customer Success, Sales and cross-functional ... * Assist with the development, preparation and maintenance of presentation materials and decks for ...

Colonial Parking, Inc. is a local, family-owned leading parking and mobility services provider ... and Assistant Operations Managers. * Administer corrective action, up to and including written ...

Yudrio is seeking an Assistant Operations Manager to join our team. We are looking for an ... Providing excellent customer service and maintaining relationships with clients. * Preparing and ...

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Assistant Service Operations Manager information

See Ashburn, VA salary details

$28.6K

$59.4K

$111K

How much do assistant service operations manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for assistant service operations manager in Ashburn, VA is $59,407.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $68,500.00 per year, depending on experience, location, and employer.

How much do assistant service operations managers make in the US?

Assistant Service Operations Managers in the US typically earn between $45,000 and $70,000 annually, depending on experience, location, and industry. They often oversee daily service activities, coordinate teams, and ensure customer satisfaction, with some roles offering additional bonuses or benefits.

What does an assistant service operations manager do?

An assistant service operations manager supports the service department by coordinating daily operations, ensuring customer satisfaction, and assisting in staff management. They often analyze performance metrics, implement process improvements, and use tools like service management software to optimize workflows.

Package Operations Manager (DMV)

Washington, DC โ€ข On-site

Please Assist Me
1 - 10 employees

Full-time

Medical, Dental, Vision, Life, PTO

Posted 8 days ago


Job description

Package Operations Manager

Position Type: Full-Time
Location: Washington, DC
Company: Please Assist Me

Compensation 54k Yearly

Looking for an exciting and engaging leadership opportunity with a fast-growing company? Want the chance to build teams, improve operations, and grow your career in a dynamic service environment? We are looking for a highly organized, detail-oriented, and people-focused Package Operations Manager who is eager to grow, lead teams, and create exceptional resident experiences.

Please Assist Me partners with luxury residential communities to provide premium package management and resident lifestyle services. The Package Operations Manager will oversee daily operations across both the Package Department and Resident Operations Department to ensure seamless service delivery, operational excellence, and outstanding customer satisfaction.

What Does a Package Operations Manager Do?Package Operations Management
  • Oversee all package room operations within luxury residential buildings
  • Ensure accurate package intake, logging, organization, and delivery processes
  • Maintain package room cleanliness, organization, and efficiency standards
  • Monitor package volume trends and operational workflows to improve service levels
  • Resolve resident package concerns and escalations professionally and efficiently
  • Ensure compliance with building policies, safety procedures, and service standards
Team Leadership & Staff Management
  • Directly manage Package Assistant Managers and Package Assistants
  • Create and manage employee schedules while ensuring proper staffing coverage
  • Recruit, onboard, train, coach, and develop team members
  • Conduct performance evaluations and provide ongoing feedback and support
  • Foster a positive, accountable, and team-oriented work environment
  • Assist with disciplinary action and conflict resolution when necessary
Operational Excellence
  • Develop and improve operational procedures and workflows
  • Track operational metrics, staffing performance, and resident satisfaction
  • Collaborate with leadership to improve efficiency, quality, and scalability
  • Maintain inventory and operational supplies as needed
  • Ensure all team members uphold company standards of professionalism and customer service
Why Join Please Assist Me?
  • Opportunity for career advancement within a fast-growing company
  • Supportive and engaging team environment
  • Meaningful work helping residents simplify their lives
  • Leadership development and growth opportunities
  • Competitive compensation based on experience

Requirements

What We’re Looking For

  • Strong leadership and team management experience
  • Exceptional organizational and multitasking skills
  • Excellent communication and customer service abilities
  • Ability to thrive in a fast-paced environment
  • Experience managing operations in hospitality, residential services, logistics, housekeeping, or property management preferred
  • Detail-oriented with strong problem-solving skills
  • Comfortable using operational systems and technology platforms
  • Flexible schedule availability, including occasional weekends or evenings if needed

Preferred Qualifications

  • 2+ years of management or supervisory experience
  • Experience in luxury residential, hospitality, concierge, or service operations environments
  • Experience managing multiple teams or departments preferred

Benefits

Medical, Dental, Vision, Life Insurance, PTO, FSA