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Assistant Service Operations Manager Jobs in Oregon

Burlington

Operations/Service Manager

Hillsboro, OR

$23.20 - $30.95/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... succession planning. * Assist in the management of other store operations areas as needed.

Ground Up PDX

Assistant Operations Manager

Portland, OR · On-site

$20 - $24/hr

Each Assistant Operations Manager directly supervises either the Production Kitchen or the ... Provide excellent service to customers in person, via email, and over the phone Qualifications P ...

Ground Up PDX

Assistant Operations Manager

Portland, OR · On-site

$20 - $24/hr

Each Assistant Operations Manager directly supervises either the Production Kitchen or the ... Provide excellent service to customers in person, via email, and over the phone Qualifications P ...

Legado Talent

Operations Manager

Portland, OR · On-site

Operations Manager - Industrial Processing & Warehouse Position Overview Our client, a well ... * Assist with purchasing activities and provide service to customers delivering materials to ...

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Assistant Service Operations Manager information

How much do assistant service operations managers make in the US?

Assistant Service Operations Managers in the US typically earn between $45,000 and $70,000 annually, depending on experience, location, and industry. They often oversee daily service activities, coordinate teams, and ensure customer satisfaction, with some roles offering additional bonuses or benefits.

What does an assistant service operations manager do?

An assistant service operations manager supports the service department by coordinating daily operations, ensuring customer satisfaction, and assisting in staff management. They often analyze performance metrics, implement process improvements, and use tools like service management software to optimize workflows.

What cities in Oregon are hiring for Assistant Service Operations Manager jobs?

Cities in Oregon with the most Assistant Service Operations Manager job openings:

Assistant Service Operations Manager jobs near you

Service Operations Manager Portland Oregon

Portland, OR • On-site

Albertsons
Food and Beverage Stores • 10K+ employees
Learn more about Albertsonsexternal

Full-time

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Albertsons rating

5.9

Company rating: 5.9 out of 10

Based on 1,171 frontline employees who took The Breakroom Quiz

68th of 124 rated grocery stores

Job description

Why choose us?

Are you ready to take the next step in your leadership career? Join us for an exciting opportunity as a Service Operations Manager, where customer experience, operational excellence, and front‑end leadership come together.

At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will oversee front‑end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant shopping experience. This role offers a dynamic, customer‑facing environment where your work directly supports store performance and customer engagement.

Bring your flavor

Building the future of food and well‑being starts with great service at the front of the store. Bring your passion for customer engagement, operational discipline, and team leadership to a role where you set the tone for service excellence, support your associates, and create positive experiences for every customer, every visit.

Main responsibilities:

  • Leads all front-end and customer service teams, ensuring fast, friendly, and accurate service

  • Coach and develop associates on service standards, courtesy programs, and service recovery

  • Oversee daily front‑end operations including check stands, self‑checkout (SCO), service desk, and checkout processes

  • Ensure compliance with cash handling, security, returns, refunds, and transaction policies

  • Monitor scheduling, breaks, staffing levels, and queue management to align labor with business needs

  • Oversee cash office processes including safe counts, till audits, deposits, and reconciliation

  • Ensure front‑end readiness for audits, compliance requirements, and company programs

  • Hire, train, coach, schedule, and develop service associates, supervisors, and front‑end staff

  • Support shrink reduction, fraud prevention, and proper handling of restricted items

  • Complete required reports and maintain strong communication with management teams

We are looking for candidates who possess the following:

Soft skills:

  • Strong customer‑service focus with a calm, professional team presence

  • Effective communication, coaching, and conflict‑resolution skills

  • Strong organization, prioritization, and planning abilities

  • Ability to multitask in a fast‑paced, customer‑facing environment

Competencies:

  • Front‑end and customer service operations

  • Cash handling, cash office accuracy, and compliance execution

  • Labor planning, scheduling, and service productivity

  • Service standards, audit readiness, and loss prevention support

Knowledge:

  • Store operations, service programs, and front‑end systems

  • Cash handling procedures, security protocols, and transaction policies

  • Scheduling tools and basic computer applications

Abilities:

  • Ability to review service metrics, labor usage, and performance trends

  • Ability to train, coach, and develop associates and supervisors

  • Ability to stand, move, lift, carry, or push moderate loads as required

  • Travel requirements: None

  • Other requirements: Flexible availability including evenings, weekends, and holidays; reliable attendance; compliance with company policies, safety standards, and the Code of Business Conduct

We also provide a variety of benefits including:

  • Competitive wages paid weekly

  • Associate discounts

  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits

  • Leaders invested in your training, career growth and development

  • An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

A copy of the full job description can be made available to you.

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