Assistant Service Operations Manager Jobs in Idaho

You bring experience, knowledge, and guidance to your work as an Immunization Operations Manager.
You are detail-oriented. You enjoy sharing information and trainingothers. You provide support for peers, staff, and patients alike.
You're great at what you do, but you want to be a part of something even greater. Because while you believe in the strength of the individual, you know the power of the team is invincible.

Primary Health Medical Group is Idaho's largest independent medical group, specializing in family practice and urgent care. With multiple locations throughout the Treasure Valley, we are able to offer patient-centered care where medical decisions respect the unique needs of each patient and their families.

are one of the ways we support and encourage thehealth and well-being of you and your family. But health is more than just physical. We also promote a positive work-life balance and offer flexible scheduling options. We provide a comprehensive benefits package available to most employees, which includes:

• Medical coverage with a broad range of plans to offer more personalized coverage
• Dental coveragewith two plan options
• Voluntary vision insurance
• Life, disability, andlong-term care insurances
• 401(k) with an employer match
• Employee Assistance Program (EAP) available to all employees and their dependents at no cost
• Generous paid time off (based on position hours)
• Bonus opportunities

Together we'll align our mission, service standards, workplace, and careers.
We will flourish with teamwork, celebrate our company culture, and encourage an atmosphere of positivity and fun.
We will strive to be the medical provider of choice, offering continuity of care and expanding to meet the needs of a growing community. We will do this together as a team with integrity and respect for our patients and each other.

As an Immunization Operations Manager, you need to know how to:

• Serve as the lead expert on all immunization protocols and operational procedures
• Maintain company compliance with FDA, ACIP, and CDC immunization guidelines
• Manage PHMG compliance with the Idaho Immunization Project (IIP) Vaccines for Children (VFC) enrollment policies and guidelines
• Assist in all clinic annual IIP and Health Department audits
• Manage annual Influenza, COVID-19, and RSV planning, to include researching and proposing the current year's Influenza and COVID-19 vaccine products
• Manage the coordination and compliance of off-site traveling and in-clinic flu vaccine clinics
• Manage vaccine contracts and complete cost evaluation analysis for all immunizations
• Respond to all staff inquiries as necessary to ensure overall compliance and high-quality delivery of services
• Evaluate and manage the implementation and maintenance of all immunization-relatedprojects
• Direct the development of identifying and evaluating any vaccine barriers
• Assess, identify, plan, develop, and evaluate activities to improve immunization rates within all clinics
• Be the expert for the temperature monitoring system PharmaWatch, including assigning all new employees access
• Monitor all clinic current refrigerator and freezer temperature incidents
• Monitor new hire employee immunizations and ensure staff are up-to-date with current company policies
• Educate staff in delivery and accountability for best immunization practices
• Complete annual immunization clinic audits to ensure all clinics are in compliance with current guidelinesand ensure follow-up of all audits and compliance with recommendations
• Act as the supervisor to the Regional Immunization Coordinator
• Collaborate with all departments to align goals, share data, and support daily operations
• Provide support to the Nursing Leadership Department, Director of Nursing, and Clinic Operations Manager
• Embodyl and demonstrate behaviors consistent with PHMG's established Customer Service Standards
• Perform other duties as assigned

We hire people, not resumes. But we also expect excellence, which is why we require:

• MAs must have an active certification or licensure from a nationally accredited program. LPNs and RNs must have a current license from the Idaho Board of Nursing, with no sanctions.
• Experience and knowledge of FDA, ACIP, and CDC-recommended immunizations
• Familiarity with Idaho Immunization Program Protocols, VFC, and IRIS
• Minimum of two years of relevant experience in a medical clinic setting
• Previous management experience is preferred
• Experience with electronic health records is required, and eClinicalWorks (eCW) is preferred
• Ability to communicate effectively both verbally and in writing
• Ability to multitask and maintain a professional manner under busy and stressful circumstances
• Proficiency in computer software applications to include EHR, IRIS, Excel, IHDE, Microsoft Word, Empower, Crystal Reports, and PharmaWatch
• Knowledge and adherence to Universal Precautions and Safety Measures at all times
• Recommended vaccines to include annual Influenza, Hep B, TDaP, MMR, Varicella, and TB skin test

Now that you know more about being an Immunization Operations Manageron our team, we hope you'll join us. At Primary Health, you will reaffirm your love for this work and why you were called to it.

Primary Health Medical Group is a Drug-Free and Smoke-Free Workplace. Employment is contingent upon successfully completing a background check and drug screening. While not mandatory, we strongly recommend that new hires stay current on vaccinations, such as the annual Influenza vaccine, and request that proof of immunization be provided or scheduled within two weeks of the start date.