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Assistant Service Operations Manager Jobs in Delaware

Meyer

Assistant Operations Manager

New Castle, DE · On-site

As an Assistant Operations Manager, you'll work closely with the Operations Manager to support the ... Promote a culture of safety, professionalism, and excellent customer service What We're Looking For

CarMax Business Services

Operations Manager

Newark, DE · On-site

Training includes learning the roles and responsibilities of Service Operations, mastering end-to-end production processes such as inventory management and cosmetic/mechanical repair, and completing ...

Meyer

Assistant Operations Manager

New Castle, DE · On-site

$60K - $70K/yr

... Salary As an Assistant Operations Manager, you'll work closely with the Operations Manager to ... Promote a culture of safety, professionalism, and excellent customer service What We're Looking For

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Assistant Service Operations Manager information

How much do assistant service operations managers make in the US?

Assistant Service Operations Managers in the US typically earn between $45,000 and $70,000 annually, depending on experience, location, and industry. They often oversee daily service activities, coordinate teams, and ensure customer satisfaction, with some roles offering additional bonuses or benefits.

What does an assistant service operations manager do?

An assistant service operations manager supports the service department by coordinating daily operations, ensuring customer satisfaction, and assisting in staff management. They often analyze performance metrics, implement process improvements, and use tools like service management software to optimize workflows.

What cities in Delaware are hiring for Assistant Service Operations Manager jobs?

Cities in Delaware with the most Assistant Service Operations Manager job openings:

Assistant Service Operations Manager jobs near you

Operations Service Manager

Dover, DE • On-site

Burlington Stores
Retail • 10K+ employees
Learn more about Burlington Storesexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 947 frontline employees who took The Breakroom Quiz

Job description

Position Overview
Are you a proven leader with a strong drive to succeed? Do you work well in a process-driven environment where organization and efficiency are critical to success? Are you an expert multitasker who would thrive in a high-energy environment? If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.
A Day In The Life
  • Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.
  • Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers.
  • Manage the overall execution of operations and receiving SOPS.
  • Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory.
  • Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.
  • Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
  • Assist in the management of other store operations areas as needed.
  • Communicate effectively with the District and Regional Management teams.

You'll Come With
  • 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization
  • Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
  • Ability to lift and move boxes weighing up to 40 lbs.
  • Experience utilizing scheduling and reporting computer software.
  • Travel may be required from time to time.

#LI-EC1
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.
Min-Mid $22.60 - $30.15
Posting Number R104416
Location Delaware-Dover
Address 515 North Dupont Highway
Zip Code 19901
Pay Rate Hourly
Career Site Category Store Management
Position Category Store Management
Job Type Full-Time
Remote Type In Office/On-site
Evergreen No

What Burlington employees say

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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