Assistant Ryder Customer Service Jobs in Silver Spring, MD

Ryder is hiring a Mobile Maintenance Diesel Technician in Beltsville, Maryland - providing a stable company for your career with weekly pay and excellent benefits.

Hear it from a Ryder Technician Employee Here:

https://RyderCareers.Video/MobileTechJobs

• Mobile Technicians are issued a Ryder Mobile Maintenance Truck for Service Calls
• Hourly Pay:$28.00 per hour
• Certification Bonus of $100 for each New ASE Certification Obtained up to $700
• Quarterly Bonus: Ryder Pays you up to $500 Every Quarter - Four Times Per Year
• Schedule: Monday-Friday Weekends OFF
• Hours: First Shift 4:00 am - 12:30 pm

We provide the best State-of-the-Art Diagnostics and Tools to all Ryder Maintenance Repair Mechanics who work on Heavy Duty Vehicles

Apply Here with Ryder Today

Spots are filling fast - click apply now to secure your spot.Questions?Call Michelle or Text "Beltsville" to 904-541-9560

All the benefits you expect - without the wait.

• Medical, Dental, Vision after 30 days
• Earn PTO starting Day 1. Up to 80 hours accrued in 1st year
• Yearly merit pay increases
• 401 (k) company match
• PPE, uniforms, and boot allowance
• Paid training that keeps you ahead
• Safetyfirst workplace & State-of-the-art equipment
• Top Tech Competition: Earn $250 - $50,000 per year
• U.S. military veterans - extra paid day off
• 15% company stock discount
• Up to $5,000 in Tech tuition repayment
• 12 weeks paid maternity leave (subject to specific eligibility criteria, including work tenure)
• Employee discounts on tools, vehicles, travel, tech & more

Click Here to See All Ryder Careers: https://www.ryder.com/careers/diesel-technicians

At Ryder, you will be recognized and respected for your expertise and skill by joining a community of proud women and men in logistics, including many Military Reservists and Veterans.

EEO/AA/Female/Minority/Disabled/Veteran

• High School diploma or equivalent
• Vocational or Technical Certification in vehicle maintenance and repair services preferred
• Must have or meet federal PM certification requirements through any combination of classroom training or work experience totaling 1 year
• One (1) year or more mechanical experience working offsite at customer locations preferred
• Must have minimum tools required to perform their job duties as outlined in Ryder's Maintenance policy 2.02
• Pass a Ryder drug test and previous employer's for the past 3 years, DOT physical, Ryder road test, pass a Ryder Background check and Motor vehicle check including Drug and Alcohol verification from previous employers for the last 3 years
• Able to take home assigned mobile service truck as applicable and secure vehicle and contents preferred
• Must be able to drive Ryder vehicles
• Ability to understand and adhere to Company policies in all areas
• Proven hands-on mechanic, customer service, and account management skills
• Ability to complete repair orders with the Company established systems
• Demonstrates customer service skills. Strong relationship management skills
• Strong verbal and written communication skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team. Ability to prioritize workload
• Flexibility to operate and self-driven to excel in a fast-paced environment. Self-starter and self-sufficient approach
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detailed oriented with excellent follow-up practices
• Entrepreneurial spirit
• Valid NonCommercial Driver License CLASS E, Commercial Driver License (CDL) CLASS A and/or State driver's license as required
• Preventive Maintenance (PM230&PM298) within 90 Days
• Other Brakes-Air (BA220&BA298) within 90 Days
• Other Brake mechanics/inspectors FMCS 396.25
• Other Hydraulic Brake (BH220&BH298) where appropriate within 90 Days
• Other Tire & Wheel TW220 within 90 Days
• Other CF609 & A/C trained and qualified (AC220&AC298) within 180 Days
• Other Battery Charge and Check, Warranty
• Other HD electrical - DR208 within 90 Days
• Other Svc Island Support SBTIII trained (SBT220) and SBT Phase 2 within 180 Days
• Other OEM on-line engine courses (minimum 2)
• DOT Safety Regulated Position
• Safety Sensitive Position

Regulated Tech:

• Must be able to obtain CDL within 6 months after hire
• Pass a Ryder Drug Test
• Pass a DOT physical
• Pass a Ryder road test
• Pass a Ryder Background and Motor vehicle check including Drug and alcohol verification from previous employers for the last 3 years

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

• Interact with customer, exhibit account management skills to independently facilitate preventative maintenance, repair issue resolution, and discuss new repair estimates with customer. Coordinate work schedule as required by customers. Road test vehicles to identify cause of complaints for repairs, ensure quality of repair work performed, and deliver customer satisfaction. Preventive maintenance (PM) and vehicle repairs responsibilities include but is not limited to:
• A/C & Heater: Operate the system and recognize if the system is cooling or not (PM related); Perform basic system checks such as power to compressor, visual inspection of condenser, belt tension, etc...; Identify Freon and oil leaks
• Brakes-Air: Identify components of air brake system; Operate brakes and identify irregular noises, air leaks; Perform simple air system tests; Measure lining thickness; Adjust brakes; Perform air brake sections of P.M.; Measure drums, rotors, cam bushings Perform brake repairs per (BA298) once trained and qualified
• Brakes-Hydraulic: Road test for proper operation; Make visual inspections for leaks; Check park brake operation; Check fluid level; Measure lining thickness; Adjust service brakes; Perform brake repairs per (BH298) once trained and qualified; Adjust park brakes
• Cargo Handling/Transfer, Liftgates: Identify leaks; Operate lift gate; Identify make and model; Add fluid to bring to proper level; Make minor adjustments to lift platform and its controls; Identify basic malfunctions
• Charging Systems (electrical): Visually inspect batteries; Clean connections; Check condition of belts; Test batteries; Check alternator mounting and pulley; Replace and adjust belts; Perform basic charging system check
• Clutch: Lubricate throw-out bearing, linkage, shafts, and cables; Identify proper clutch operation; Identify proper clutch brake operation
• Cooling Systems: Check and adjust coolant levels; Visually inspect system for leaks; Make minor repairs such as hose replacements, fan shrouds, leaking fittings; Recognize permanent antifreezes and their requirements; Use refractometer; Use pressure tester; Flush and refill systems
• Cranking System (electrical): Inspect and test batteries; Visually inspect cables and cranking motor; Clean the battery cables, connections and starter; Replace batteries; Charge and check batteries; Replace or repair defective cables
• Lighting System and Electrical Accessories: Repair minor wiring problems; Replace bulbs, lenses and simple light assemblies; Repair minor lighting problems; Replace and adjust sealed beams; Install or replace accessories such as heated mirrors, fans, spotlights
• Drive Axles: Inspect housings for leaks; Change oil and filter, if required, and clean breathers
• Driveline: Lubricate drive line; Inspect components for wear or damage
• Gas Engines-All Engines: Check and adjust oil levels; Identify unusual noises, and oil leaks
• Fuel Systems: Replace and prime fuel filter; Check gas and diesel fuel system components such as fuel lines, pickup tubes, return lines, etc... for proper integrity and condition
• Preventive Maintenance: Proper lube techniques; Minimal tire inspection; Brake check/applied stroke; Battery check; Under vehicle check/loose components; Initial Fault code identification; All PMs (PM298) including C supplements to exclude overheads, engine brake overhauls, DPF servicing, clean doser injector, servicing ArvinMeritor unitized hubs, inspect Lece Neville alternator brushes, inspect modulator system for proper operation, inspect/adjust shift selector cable, pop test Isuzu injectors
• Steering and Non-driven Axles and Alignment: Lubricate grease fittings, check and adjust fluid levels; Check and adjust toe; Check all steering components for wear; Check and adjust trailer axle alignment; Adjust wheel bearings including replacement of wheel seal
• Suspension-Chassis and Cab: Identify makes and models; Identify normal operation; Identify and repair minor air leaks; Identify malfunctions of basic nature, broken springs, excessive wear on bushings, etc.
• Tire and Wheel Maintenance: Perform air pressure checks; Check tread depth; Identify tires that need to be changed or repaired; Perform tire P.M. checks; Replace tire and wheel assemblies; Mount/dismount and rotate tires; Perform tire/wheel checks/repairs per (TW298)
• Vehicle Coupling System (PM): Lubricate fifth wheel plate and slider mechanism; Operate slider mechanism
• Utilize key functions of Shop Management System and electronic documentation available. - Perform work in accordance with all federal/ provincial and corporate compliance guidelines (i.e. safety, DOT). Use internal and external maintenance documents
• Ensure proper maintenance of all service, safety and environmental records required to meet and/or exceed corporate, federal, state, and local government mandated requirements
• Accountable for key maintenance measurements established by company policy, related to the inspection and performance of PMs, brakes, tires, wheels, including any maintenance items directly associated with the safety of the customer
• Performs other duties as assigned

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.