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Remote Loss Mitigation Specialist

Alpharetta, GA · Remote

$17/hr

SPOC Team/Loss Mitigation 11:00a-8p, 30 min lunch, Job Summary: The SPOC Team Member serves as the ... and assist borrowers in completing and retrieving required documentation(s) for review. • ...

LoanCare

Loss Mitigation Coordinator- Remote

$58K - $98K/yr

Overview The Loss Mitigation Coordinator leads reporting, analytics, and operational execution ... About Remote Employment We provide the necessary equipment; all you need is a quiet, private place ...

Guild

Loss Mitigation Supervisor, SPOC

$64K - $90K/yr

... * Assist with internal and external audit preparations, post-audit findings to investors, and any ... Supervision Direct: 10 - 15 Loss Mitigation SPOC Specialists Indirect: 0 • Intermittent to ...

M&T Bank

Loss Mitigation Liaison I

$22.61 - $37.67/hr

Collect consumer financial information and assist borrowers in reviewing loss mitigation documents. * Communicate and explain the terms of loss mitigation approvals or declines, the rational for each ...

First National Bank of Omaha

$37K - $59K/yr

The Loss Mitigation and Foreclosure Specialist is accountable to make complex outbound calls to ... remote flexibility two (2) days a week. As part of our team, you'll experience the energy and ...

Upstart

Head of Collections and Loss Mitigation

OR · On-site +1

As the Head of Internal Collections & Loss Mitigation, you will lead and evolve Upstart's internal ... Remote. Time zone requirements The team operates on the East/West coast time zones. Travel ...

Upstart

Head of Collections and Loss Mitigation

As the Head of Internal Collections & Loss Mitigation, you will lead and evolve Upstart's internal ... Remote. Time zone requirements The team operates on the East/West coast time zones. Travel ...

Hyundai Capital

Loss Mitigation Associate

Atlanta, GA · On-site +1

$24.40/hr

Role is 100% remote (after in-office new hire training) Competitive pay-$24.40 an hour plus up to ... to Expect The Associate, Loss Mitigation is primarily responsible for managing a queue of ...

Hyundai Capital

Loss Mitigation Associate

Plano, TX · On-site +1

$24.40/hr

Role is 100% remote (after in-office new hire training) Competitive pay-$24.40 an hour plus up to ... to Expect The Associate, Loss Mitigation is primarily responsible for managing a queue of ...

Broadview FCU

Loss Mitigation - Collector

Albany, NY · Remote

$18 - $20/hr

This is a local-remote position that requires the first 2-3 weeks on-site for training. Following initial training, this position is remote with quarterly/ad-hoc meetings on-site as required.

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How much do assistant remote loss mitigation jobs pay per year?

As of Jul 1, 2026, the average yearly pay for assistant remote loss mitigation in the United States is $37,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $40,000.00 per year, depending on experience, location, and employer.
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Assistant Remote Loss Mitigation jobs near you
Remote Loss Mitigation Specialist

Remote Loss Mitigation Specialist

Discover Staffing

Alpharetta, GA • Remote

$17/hr

Full-time

Medical, Dental

Posted 11 days ago

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Job description

SPOC Team/Loss Mitigation Job Description

11:00a-8p, 30 min lunch,

Job Summary:

The SPOC Team Member serves as the primary liaison between the mortgage servicer and borrowers experiencing hardship or going through the loss mitigation process. The SPOC is responsible for delivering consistent, accurate, and timely communication while guiding customers through available mortgage assistance options and ensuring compliance with investor, regulatory, and internal guidelines.

Key Responsibilities:

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Serve as the assigned representative for a portfolio of borrowers requiring loss mitigation, foreclosure prevention, or delinquency management.

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Maintain regular, proactive communication with assigned borrowers via phone, email, and written correspondence.

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Provide status updates on loss mitigation applications, mortgage assistance programs, and other servicing processes.

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Explain available options (e.g., forbearance, loan modification, repayment plans, deferrals, etc.) and assist borrowers in completing and retrieving required documentation(s) for review.

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Coordinate with internal departments (e.g., underwriting, collections, foreclosure) to ensure timely resolution of borrower inquiries and requests.

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Ensure all actions and communications are accurately documented in the servicing platform.

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Monitor accounts to ensure timely follow-ups, task completions, and borrower outreach within regulatory timelines.

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Maintain compliance with all applicable federal and state laws and servicing guidelines.

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Provide compassionate and solution-focused support to borrowers during financially stressful situations.

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Meet performance standards without sacrificing quality of service.

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Maintain up-to-date knowledge of investor guidelines, as well as FDCPA regulations.