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Assistant Remote Inbound Customer Service Jobs in Wisconsin

You will deliver world-class customer service to inbound callers as well as utilize product ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

Remote Customer Service Representative

Madison, WI · Remote

$16 - $22/hr

You will deliver world-class customer service to inbound callers as well as utilize product ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

Remote Customer Service Representative

Waunakee, WI · Remote

$16.25 - $22.25/hr

You will deliver world-class customer service to inbound callers as well as utilize product ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

Remote Customer Service Representative

Janesville, WI · Remote

$15.75 - $21.50/hr

You will deliver world-class customer service to inbound callers as well as utilize product ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

Remote Customer Service Representative

Sun Prairie, WI · Remote

$15.50 - $21.25/hr

You will deliver world-class customer service to inbound callers as well as utilize product ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

You will deliver world-class customer service to inbound callers as well as utilize product ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

Remote Customer Service Representative

Middleton, WI · Remote

$16 - $21.75/hr

You will deliver world-class customer service to inbound callers as well as utilize product ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

You will deliver world-class customer service to inbound callers as well as utilize product ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

You will deliver world-class customer service to inbound callers as well as utilize product ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

Remote Customer Service Representative

Verona, WI · Remote

$16.25 - $22.25/hr

You will deliver world-class customer service to inbound callers as well as utilize product ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

You will deliver world-class customer service to inbound callers as well as utilize product ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

Remote Customer Service Representative

Baraboo, WI · Remote

$15.25 - $20.50/hr

You will deliver world-class customer service to inbound callers as well as utilize product ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

You will deliver world-class customer service to inbound callers as well as utilize product ... Alabama Georgia North Carolina South Carolina Texas What You Need to Thrive in Our Remote ...

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Assistant Remote Inbound Customer Service information

What is the difference between Assistant Remote Inbound Customer Service vs Customer Support Representative?

AspectAssistant Remote Inbound Customer ServiceCustomer Support Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, home-basedRemote or office-based, depending on company
Industry UsageCustomer service, retail, techCustomer service, tech, healthcare
Job FocusHandling inbound customer inquiries, providing assistanceResolving customer issues, providing product info

Both roles involve assisting customers remotely, but Assistant Remote Inbound Customer Service typically focuses on answering inbound calls and providing basic support, while Customer Support Representatives may handle a broader range of customer issues, including troubleshooting and follow-up. The roles often overlap in skills and environment, but the specific duties can differ based on employer needs.

What are the most commonly searched types of Remote Inbound Customer Service jobs in Wisconsin? The most popular types of Remote Inbound Customer Service jobs in Wisconsin are:
Remote Customer Service Representative

Remote Customer Service Representative

Afni

Madison, WI • Remote

$14.50 - $15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Afni rating

7.1

Company rating: 7.1 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

16th of 71 rated call and contact centers


Job description

Career paths start between $14.50 and $15/hr plus bonus. 

To qualify for this position, you must live in Wisconsin.


Why start building your career at Afni?


We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow.


What do we offer?


A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.


What can you expect from your work at Afni?

This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.

What do we expect from you as part of this team?


You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.


How can you join the Afnimazing team?


You can apply online here!

Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM – 01:00AM CST.
  • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM – 01:00AM CST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

What You Need to Thrive in Our Remote Environment:

  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate – Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

What Afni employees say

Pay

Benefits

Hours and flexibility

Workplace

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