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Assistant Rbc Customer Service Representative Jobs in Silver Spring, MD

Customer Service Representative

Sterling, VA

$15.75 - $21.50/hr

Customer Service Representative (CSR) John Nugent & Sons - Sterling, VA Looking for a customer ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Customer Service Representative (CSR) John Nugent & Sons - Sterling, VA Looking for a customer ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We ... You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake ...

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We ... You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake ...

Customer Service Representative

Lorton, VA

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We ... You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake ...

Customer Service Representative Store 78 - Mt Airy, MD 21771 Overview Level Entry Position Type ... In inclement weather conditions, employees may be expected to assist with efforts to maintain full ...

Customer Service Representative

Odenton, MD

$18 - $24.50/hr

Customer Service Representative Store 48 - Odenton, MD 21113 Overview Level Entry Position Type ... In inclement weather conditions, employees may be expected to assist with efforts to maintain full ...

Customer Service Representative Store 25 - Cooksville, MD 21723 Overview Level Entry Position Type ... In inclement weather conditions, employees may be expected to assist with efforts to maintain full ...

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Assistant Rbc Customer Service Representative information

See Silver Spring, MD salary details

$10

$19

$27

How much do assistant rbc customer service representative jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for assistant rbc customer service representative in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Assistant Rbc Customer Service Representative vs Customer Service Associate?

AspectAssistant Rbc Customer Service RepresentativeCustomer Service Associate
CredentialsHigh school diploma; some roles may prefer financial certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, call centers, online supportRetail stores, call centers, retail banking branches
Employer & Industry UsagePrimarily banking and financial servicesRetail and customer service sectors, including banking
Search & Comparison IntentUnderstanding banking-specific customer support rolesGeneral customer service roles in retail and banking

The Assistant Rbc Customer Service Representative focuses on banking-specific customer support, often requiring financial knowledge and working within bank branches or call centers. In contrast, a Customer Service Associate has a broader retail or service-oriented role, often in retail stores or general customer support settings. Both roles involve assisting customers, but the banking-specific position emphasizes financial services and banking procedures.

Customer Service Representative (CSR)

Customer Service Representative (CSR)

Road Runner Wrecker Service Inc

Leesburg, VA

$16.25 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Customer Service Representative

Join a fast-paced, professional towing and roadside assistance team. Are you calm under pressure, highly organized, and passionate about helping people? We're looking for a driven and professional Customer Service Representative to be the voice of our company — assisting customers during urgent roadside situations and ensuring timely, accurate dispatch of services.

This is more than a call center role — it's a critical position that keeps operations moving and directly impacts customer satisfaction every day.

Why Join Our Team?

  • Stable, growing company with long-term career opportunities
  • Competitive benefits package
  • Supportive, team-oriented environment
  • Ongoing training and professional development
  • Leadership opportunities for high performers

What You'll Do

  • Professionally answer and manage high-volume inbound calls
  • Collect accurate service details and coordinate timely dispatch
  • Provide clear communication and real-time updates to customers
  • Use GPS systems to deliver accurate ETAs
  • Assist customers with vehicle release procedures
  • Remain calm and solution-focused in high-pressure situations
  • Work closely with drivers and internal teams to ensure seamless service

What We're Looking For

  • Strong communication and active listening skills
  • Ability to multitask efficiently in a fast-paced environment
  • Critical thinking and problem-solving ability
  • Sound judgment and professional decision-making
  • Basic computer and math proficiency
  • Dependable attendance and strong work ethic
  • Positive attitude and team-first mindset

Top candidates will demonstrate leadership potential, accountability, and a commitment to excellence.

Benefits

  • 401(k) with Company Matching
  • Health, Dental & Vision Insurance
  • Life Insurance
  • Paid Time Off (PTO)
  • Parental Leave
  • Employee Assistance Program (EAP)
  • Professional Development Assistance

Application Requirement

As part of our commitment to maintaining a safe and productive workplace, all employees must complete a pre-employment drug screening and participate in random drug screenings during employment.