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Assistant Rbc Customer Service Representative Jobs in Markham, IL

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a ... * Assist customers with order placement, tracking, and issue resolution. * Collaborate with ...

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a ... * Assist customers with order placement, tracking, and issue resolution. * Collaborate with ...

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a ... * Assist customers with order placement, tracking, and issue resolution. * Collaborate with ...

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Customer Service Representative

Flossmoor, IL · On-site

$15.40 - $17.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Customer Service Representative

Darien, IL · On-site

$15.50 - $21.25/hr

Answer phones in a friendly manner and assist callers with a variety of questions. * The customer service representative will check in members, provide tours of the club and sign up new members, log ...

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Assistant Rbc Customer Service Representative information

See Markham, IL salary details

$9

$17

$25

How much do assistant rbc customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for assistant rbc customer service representative in Markham, IL is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What is the difference between Assistant Rbc Customer Service Representative vs Customer Service Associate?

AspectAssistant Rbc Customer Service RepresentativeCustomer Service Associate
CredentialsHigh school diploma; some roles may prefer financial certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, call centers, online supportRetail stores, call centers, retail banking branches
Employer & Industry UsagePrimarily banking and financial servicesRetail and customer service sectors, including banking
Search & Comparison IntentUnderstanding banking-specific customer support rolesGeneral customer service roles in retail and banking

The Assistant Rbc Customer Service Representative focuses on banking-specific customer support, often requiring financial knowledge and working within bank branches or call centers. In contrast, a Customer Service Associate has a broader retail or service-oriented role, often in retail stores or general customer support settings. Both roles involve assisting customers, but the banking-specific position emphasizes financial services and banking procedures.

What cities near Markham, IL are hiring for Assistant Rbc Customer Service Representative jobs?

Cities near Markham, IL with the most Assistant Rbc Customer Service Representative job openings:

Customer Service Representative (CSR)

Carousel Checks Inc.

Palos Hills, IL

$17 - $21/hr

Full-time

Posted 6 days ago


Job description

Customer Service Representative (CSR)

The Customer Service Representative is primarily responsible for managing all customer interactions and follow-up activities, ensuring a positive customer experience before, during, and after each purchase. This role requires strong communication skills, professionalism, and the ability to multitask in a fast-paced environment while maintaining a customer-focused approach. The ideal candidate will excel at resolving customer concerns, processing orders, and building customer loyalty through exceptional service.

Primary Job Responsibilities

Core duties and responsibilities include the following:

  • Handles inbound and outbound customer calls in a professional and timely manner.
  • Engages with customers through live chat and email communication channels.
  • Processes customer orders and re-orders accurately and efficiently.
  • Promotes and solicits sales of new or additional products when appropriate. [
  • Answers customer questions regarding products, services, and ordering processes.
  • Makes corrections to existing orders and updates customer information as needed.
  • Resolves concerns related to current orders, shipping issues, and product delivery.
  • Reviews order information, shipping details, and customer data across multiple systems and web-based platforms.
  • Assists customers before, during, and after their purchases to ensure complete satisfaction.
  • Performs other related duties as assigned.
Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

  • Professional and customer-focused demeanor.
  • Strong active listening and interpersonal skills.
  • Analytical mindset with strong problem-solving abilities.
  • High attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Proficiency in Microsoft Office applications, Gmail, and web-based systems.
  • Strong time management and organizational skills.
  • Sound judgment and decision-making abilities.
  • Dependable and reliable work ethic.
Qualifications
  • Associate's degree or higher preferred.
  • Strong customer service background required.
  • Prior leadership or management experience preferred.
Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer.
  • Ability to communicate effectively via phone, chat, and email throughout the workday.

Pay Range: $17-$21/hour

This is a full-time, non-exempt position.