1

Assistant Rbc Customer Service Representative Jobs in Pennsylvania

Customer Service Representative

Pittston, PA ยท On-site

$15 - $20.50/hr

Support merchant's projects and assist throughout their lifecycle * The Customer Service Representative will identify opportunities to improve merchant experience and propose upgrades and new ...

Our client in Broomall is seeking a Customer Service Representative! Job Details for Customer ... assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly ...

Customer Service Representative

Emigsville, PA ยท On-site

$15.75 - $21.25/hr

Customer Service Representative Hot Job Store 153 - Emigsville, PA 17318 Overview Level Entry ... In inclement weather conditions, employees may be expected to assist with efforts to maintain full ...

Customer Service Representative

Lititz, PA ยท On-site

$14.75 - $20.25/hr

Customer Service Representative Hot Job Store 152 - Lititz, PA 17543 Overview Level Entry Position ... In inclement weather conditions, employees may be expected to assist with efforts to maintain full ...

Customer Service Representative

Lititz, PA ยท On-site

$14.75 - $20.25/hr

Customer Service Representative Hot Job Store 154 - Lititz, PA 17543 Overview Level Entry Position ... In inclement weather conditions, employees may be expected to assist with efforts to maintain full ...

Customer Service Representative

Mount Joy, PA ยท On-site

$15.75 - $21.25/hr

Customer Service Representative Hot Job Store 150 - Mount Joy, PA Overview Level Entry Position ... In inclement weather conditions, employees may be expected to assist with efforts to maintain full ...

Customer Service Representative

Columbia, PA ยท On-site

$15.50 - $21/hr

Customer Service Representative Hot Job Store 151 - Columbia, PA Overview Level Entry Position Type ... In inclement weather conditions, employees may be expected to assist with efforts to maintain full ...

Showing results 21-40

Assistant Rbc Customer Service Representative information

What is the difference between Assistant Rbc Customer Service Representative vs Customer Service Associate?

AspectAssistant Rbc Customer Service RepresentativeCustomer Service Associate
CredentialsHigh school diploma; some roles may prefer financial certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, call centers, online supportRetail stores, call centers, retail banking branches
Employer & Industry UsagePrimarily banking and financial servicesRetail and customer service sectors, including banking
Search & Comparison IntentUnderstanding banking-specific customer support rolesGeneral customer service roles in retail and banking

The Assistant Rbc Customer Service Representative focuses on banking-specific customer support, often requiring financial knowledge and working within bank branches or call centers. In contrast, a Customer Service Associate has a broader retail or service-oriented role, often in retail stores or general customer support settings. Both roles involve assisting customers, but the banking-specific position emphasizes financial services and banking procedures.

What cities in Pennsylvania are hiring for Assistant Rbc Customer Service Representative jobs?

Cities in Pennsylvania with the most Assistant Rbc Customer Service Representative job openings:

Customer Service Representative

Cabot, PA โ€ข On-site

$14.50 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Job description

Have you or a loved one recently had a procedure, illness or short-term rehabilitation stay that requires a wheelchair, hospital bed or crutches? Will mom's bathroom be a little safer with a bath bench? Maybe a recent respiratory diagnosis means you or your loved needs oxygen, a CPAP or a nebulizer. The knowledgeable staff at Concordia Medical Equipment has the experience necessary to make the process of obtaining your equipment easy and trouble-free. We strive to hire excellent people at Concordia - and keep them as well!
Concordia Medical Equipment is looking for a dedicated Customer Service Representative CSR to join our expanding team. If you have experience in customer service, prefer a schedule that allows for evenings and weekends off, and are seeking a stable income, this position is perfect for you! Our Customer Service Representatives CSR work Monday through Friday in a dynamic environment, utilizing their skills to answer calls, process orders, and address customer inquiries. This is a full-time role that comes with benefits.
Position Summary:
As a Customer Service Representative CSR, you will be responsible for new patient intake, assessing the needs of both new and existing customers, ensuring customer satisfaction, resolving complaints, ensuring order accuracy, coordinating deliveries or services, and verifying issues related to service authorization, insurance coverage, and reimbursement. You will be the primary point of contact for customers, both in our retail location and over the phone. Additionally, you will provide compression services to clients and patients, evaluating their needs and recommending appropriate compression garments and related supplies. Depending on your supervisor's designation, you may also negotiate pricing, place special orders, and manage product shipping.
Why You Should Apply for the Customer Service Representative position?

  • Excellent opportunities for growth and advancement
  • Education Assistance
  • Comprehensive benefits package
  • Exceptional 403(b) Retirement Savings Plan
  • Generous paid time off
Qualifications for the Customer Service Representative position:
  • High school diploma or equivalent
  • Strong customer service, phone, and typing skills
  • Excellent verbal and written communication abilities
  • Attention to detail, strong organizational skills, and the ability to multitask effectively
  • Ability to work collaboratively as part of a cohesive team
  • Two years of customer service experience preferred; knowledge of medical terminology is a plus
Essential Duties and Responsibilities:
  • Answer phone calls promptly and assist customers in the retail area, effectively resolving inquiries on the first call
  • Minimize the use of hold and transfer functions, ensuring efficient follow-up and communication
  • Communicate clearly and provide outstanding customer service both over the phone and in person
  • Share the workload of phone calls, orders, and retail tasks equally with the Customer Service team

Equal Opportunity Employer
If you're ready to make a difference in customer service and join a supportive team, we encourage you to apply!
Benefits:
Health/Dental/Vision Insurance
Workplace Wellness
403(b) Retirement Plan
Paid Life Insurance Policy
Direct Deposit
Tuition Reimbursement Program
Vacation/PTO
Paid Holidays
Competitive Wages
Referral Program
Seniority/Appreciation Bonuses
Funeral Leave
Voluntary Benefits
Employee Assistance Program
EOE
Benefits and Wages may vary based on location.
Minimum hours worked per week/status may be required for certain benefit eligibility.