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Assistant Rbc Customer Service Representative Jobs in Nebraska

Customer Service Representative

Elkhorn, NE

$15.25 - $20.75/hr

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...

Customer Service Representative

Omaha, NE

$15.25 - $20.75/hr

Join Our Team as a Full-Time Petroleum Customer Service Representative! At Sapp Bros. , we're all about building lasting partnerships by delivering top-notch petroleum products, exceptional service ...

Customer Service Representative

Omaha, NE · On-site

$15.50 - $21/hr

Join Our Team as a Full-Time Petroleum Customer Service Representative! At Sapp Bros. , we're all about building lasting partnerships by delivering top-notch petroleum products, exceptional service ...

Customer Service Representative

Lincoln, NE · On-site

$14 - $19/hr

The CSR is responsible for taking orders, creating deliveries, handling inquiries, complaints, residuals, claims, and refunds. They will understand and possess knowledge about various Continental ...

The CSR is responsible for taking orders, creating deliveries, handling inquiries, complaints, residuals, claims, and refunds. They will understand and possess knowledge about various Continental ...

Join Our Team as a Full-Time Petroleum Customer Service Representative! Good pay with Full Benefits and PTO. At Sapp Bros. , we're all about building lasting partnerships by delivering top-notch ...

Customer Service Representative

Lincoln, NE · On-site

$14 - $19/hr

The CSR is responsible for taking orders, creating deliveries, handling inquiries, complaints, residuals, claims, and refunds. They will understand and possess knowledge about various Continental ...

The CSR is responsible for taking orders, creating deliveries, handling inquiries, complaints, residuals, claims, and refunds. They will understand and possess knowledge about various Continental ...

Customer Service Representative

Beatrice, NE · On-site

$15.50 - $21/hr

Join Our Team as a Full-Time Petroleum Customer Service Representative! Good pay with Full Benefits and PTO. At Sapp Bros. , we're all about building lasting partnerships by delivering top-notch ...

Part Time Customer Service Rep

Omaha, NE · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR) provides the first point of contact for all customers ... The sale of cashier's checks, money orders, and convenience cards. Assist with night depository ...

NE

$15.75 - $21.50/hr

Customer Service Representative Duration: 6 months (possibility to become perm) Location: Omaha NE Skills: Written Communication Critical Reasoning/Thinking Strong Analytical & Problem Solving Strong ...

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Showing results 1-20

Assistant Rbc Customer Service Representative information

What is the difference between Assistant Rbc Customer Service Representative vs Customer Service Associate?

AspectAssistant Rbc Customer Service RepresentativeCustomer Service Associate
CredentialsHigh school diploma; some roles may prefer financial certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, call centers, online supportRetail stores, call centers, retail banking branches
Employer & Industry UsagePrimarily banking and financial servicesRetail and customer service sectors, including banking
Search & Comparison IntentUnderstanding banking-specific customer support rolesGeneral customer service roles in retail and banking

The Assistant Rbc Customer Service Representative focuses on banking-specific customer support, often requiring financial knowledge and working within bank branches or call centers. In contrast, a Customer Service Associate has a broader retail or service-oriented role, often in retail stores or general customer support settings. Both roles involve assisting customers, but the banking-specific position emphasizes financial services and banking procedures.

What cities in Nebraska are hiring for Assistant Rbc Customer Service Representative jobs? Cities in Nebraska with the most Assistant Rbc Customer Service Representative job openings:
Customer Service Representative

Customer Service Representative

Crash Champions

Elkhorn, NE

$15.25 - $20.75/hr

Full-time

Posted 7 days ago


Crash Champions rating

6.9

Company rating: 6.9 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

165th of 332 rated vehicle maintenance


Job description

Champions Do More

Crash Champions is home to a collection of team members driven by a deeply-rooted purpose and guided by a powerful principle: Here, We Do More.

It’s the Crash Champions DNA and it’s the mark of who we are. Above everything, we believe in what we do; and we hold fast to the conviction of why we do it. As the largest founder-led collision repair service provider in the U.S., we serve our customers and business partners with an unexpected level of personal and professional service to build trust at every touch point.

Responsibilities

Position Summary:

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process.

This position requires a high level of customer service, communication skills, and a positive attitude. The Customer Service Representative must possess a moderate level of technical knowledge about the auto-collision repair process.

Responsibilities:

  • Review with customers and walk through high-level repair process and next steps: Greet customers by phone or in-person; educate customers about the collision repair process (high level overview), including insurance claims information, processing and payment procedures
  • Establish communication expectations with customer: Provide repair status updates to customer via call or text based on an established communication cadence with the customer
  • Communicate with Service Advisor: Frequently communicate to get updates regarding the status of vehicles within the repair process
  • Conduct final quality control check: Perform the final quality control check prior to customer pick up to ensure the quality of the repair will meet or exceed customer expectations and Crash Champion's standards
  • Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
  • Provide additional support to Service Advisor (as needed): Complete parts invoices and provide additional support for Service Advisor role as needed
  • Additional responsibilities as assigned

Qualifications

Basic/Required:

  • Legally authorized to work in the United States
  • 6 months or greater of prior experience working in a fast-paced, customer-service environment
  • Proficient with Computers, as well as, other software

Preferred:

  • Bilingual (Spanish)
  • Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
  • Ability to work collaboratively with others to meet shared objectives

Submit a Referral (https://field-crashchampions.icims.com/jobs/2569/customer-service-representative/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834383836)

Location US-NE-Elkhorn

ID 2023-2569

Position Type Regular Full-Time

Remote No


What Crash Champions employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Crash Champions logo

About Crash Champions

Sourced by ZipRecruiter

Founded in 1999, and based in Chicago, IL, Crash Champions, LLC ("Crash Champions"or the"Company") is the fifth largest independent collision repair chain in the United States, with an established presence in 17 states- and formal direct repair program ("DRP") relationships with most leading insurance carriers. The Company is led by founder and CEO Matt Ebert, who maintains an impressive track record of both organic and acquisition growth. As an acquiror of choice with a value-added capital partner, Crash Champions is expected to grow from a multi-regional business into a nationally recognized provider of collision repair services. Based upon the current pipeline of acquisitions and greenfield openings.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

51 - 200 Employees

Headquarters location

Westmont, IL, US

Year founded

1999