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Infographic showing various Assistant Planet Eclipse job openings in the United States as of June 2026, with employment types broken down into 30% Full Time, 61% Part Time, 2% Temporary, and 7% Contract. Highlights an 90% Physical, 5% Hybrid, and 5% Remote job distribution.

Assistant Manager

Planet Fitness - Eclipse Fitness Group

Brandon, FL

$16/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 13 days ago

Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Job Summary
The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional Judgement Free member experience as well as a financially successful club.
Essential Duties and Responsibilities
  • Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
  • Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.
  • Assist with Staff Management and provide backup support to Club Manager as needed.
    • Assist in scheduling and supervising staff.
    • Member service oversight - Ensuring staff is providing a superior customer experience at all times.
    • Assist in resolving or escalating employee issues or concerns.
  • Involved in all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
    • Facilitate all member requests, issues and questions.
  • Assist in overseeing cleanliness and maintenance of facility.
  • Assist in ordering of supplies using specific budget based on club requirements.
  • Assist in tracking statistics and reports (weekly, monthly, and annually).
  • Backup support for any employee who is absent.
Qualifications/Requirements
  • Superior customer service skills, preferably in the fitness industry.
  • Experience working as a Member Service Representative at Planet Fitness.
  • Solid supervisory, diplomacy and listening skills.
  • Basic computer proficiency (Microsoft Suite).
  • Hard working, enthusiastic and energetic!
  • Strong problem resolution skills.
  • Current CPR Certification required.
  • High school diploma/GED equivalent required.
  • Must be 18 year of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.