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Assistant Pfizer Customer Service Jobs (NOW HIRING)

Pfizer

Director Engineering - Team Lead

Collegeville, PA

$176K - $294K/yr

... CRM and media; build data pipelines and services that support scalable AI/ML use cases and ... Pfizer compensation structures and benefit packages are aligned based on the location of hire. The ...

Pfizer

Director Engineering - Team Lead

Cambridge, MA

$176K - $294K/yr

... CRM and media; build data pipelines and services that support scalable AI/ML use cases and ... Pfizer compensation structures and benefit packages are aligned based on the location of hire. The ...

Pfizer, S.A. de C.V

$76 - $200/hr

Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service and/or ... Pfizer compensation structures and benefit packages are aligned based on the location of hire. The ...

City of Greensboro

Customer Service Assistant

Greensboro, NC · On-site

$15 - $20.50/hr

Customer Service Assistant Be the welcoming face of Greensboro Transit Agency and help connect residents to the people, places, and opportunities that matter most. Connect People to Places. Provide ...

New

Nexxaworks

Customer Service Assistant

Atlanta, GA · On-site

$16.50 - $22.75/hr

Customer Service Assistant We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our valued ...

New

HRS Talent Solutions

Customer Service Assistant

Fort Worth, TX · On-site

$16.50 - $22.75/hr

About the job Customer Service Assistant Customer Service Assistant Entry-Level Customer Support & Service Coordination Role About the Role We are currently hiring for a Customer Service Assistant ...

Pfizer

$177 - $294/hr

Use Your Power for Purpose As a leading biopharmaceutical company, Pfizer is dedicated to the ... Partner with internal stakeholders to ensure appropriate customer-facing dissemination of HEOR ...

Biz Voice Boost

Customer Service Assistant

Orlando, FL · On-site

$53K - $59K/yr

Customer Service Assistant At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image ...

Property Soar

Customer Service Assistant

Charlotte, NC · On-site

$47K - $52K/yr

Customer Service Assistant Property Soar is a forward-thinking real estate solutions company dedicated to elevating property management, client satisfaction, and operational excellence. We focus on ...

Alphabe Insight Inc

Customer Service Assistant

Boston, MA · On-site

$44K - $50K/yr

As we continue expanding, we are seeking driven professionals who are committed to excellence, problem-solving, and meaningful customer interactions The Customer Service Assistant will support daily ...

Elevare Branding

Customer Service Assistant

Rochester, NY · On-site

$40K - $44K/yr

Customer Service Assistant At Elevare Branding, we believe in the power of strategic communication and meaningful brand experiences. We partner with businesses to elevate their presence through ...

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As of Sep 6, 2026, the average hourly pay for assistant pfizer customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

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Director Engineering - Team Lead

Pfizer

Collegeville, PA

$176K - $294K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Key responsibilities

  • Define and execute the platform vision, building reusable, scalable capabilities for data access, segmentation, and activation.

  • Architect cloud-native systems optimized for AI workflows, including real-time decisioning, audience creation, and automated optimization.

  • Lead, mentor, and scale a team of engineers while ensuring system design, code quality, and reliability.

Pfizer rating

8.2

Company rating: 8.2 out of 10

Based on 126 frontline employees who took The Breakroom Quiz

33rd of 86 rated pharmaceutical

Job description

The Director Engineering- Team Lead will lead a team responsible for developing AI-enabled marketing platforms, focusing on scalable, reusable data capabilities and real-time decisioning systems in cloud and AI environments. The role involves defining platform vision, architecting cloud-native systems optimized for AI workflows, ensuring data reliability and precision, and collaborating across departments to meet business goals.The Director Engineering will serve as a key partner to Data engineers, AI/ML engineers, product managers, and external technical teams, to build real-time data pipelines and decisioning frameworks, enabling automated intelligent marketing workflows.
What They Will Do

  • Define and execute the platform vision as a product, with clear adoption, usability, and business impact goals; build reusable, scalable capabilities for self-service data access, segmentation, and activation; establish standardized integration patterns across data, cloud, CRM and media ecosystems.
  • Architect systems optimized for AI-driven and agentic workflows, including real-time decisioning and orchestration; enable intelligent audience creation, activation pathways, and automated optimization across CRM and media; build data pipelines and services that support scalable AI/ML use cases and continuous learning systems.
  • Lead, mentor, and scale a high-performing team of engineers with strong ownership and execution discipline; stay close to architecture and critical technical decisions while empowering team autonomy; drive engineering excellence across system design, code quality, and reliability.
  • Design and evolve distributed, cloud-native and AI-forward systems that are scalable, secure, and highly available; lead architecture across data platforms, APIs, integrations, and activation pipelines; ensure systems meet enterprise standards for resilience, performance, and compliance.
  • Own end-to-end delivery of platform capabilities - from architecture through deployment and adoption; establish best practices in CI/CD, and automation; define and track key metrics: data accuracy. deployment velocity, and speed to activation.
  • Partner with Product, Data, Marketing, and external platforms to translate business needs into scalable systems; influence decisions across a matrixed organization and communicate complex technical concepts clearly to executive stakeholders.

Basic Qualifications

  • 8+ years of experience in software engineering, with demonstrated ability to lead and mentor highly technical teams.
  • Expertise in cloud environments, data platforms, and system integrations that support media and marketing workflows.
  • Track record of delivering complex, cross-functional, global platform initiatives.

Preferred Qualifications

  • Experience in Martech/Adtech ecosystems (DSPs, CRM, data activation platforms).
  • Exposure to AI/ML systems, real-time data pipelines, and decisioning frameworks.
  • Strong understanding of platform engineering and internal developer platforms.
  • Experience operating in product-led, outcome-driven environments.

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Other Job Details:

  • Last Date to Apply for Job: September 18, 2026.

  • Ability to travel based on business needs

  • This position is hybrid and requires working onsite 2 to 3 days per week

The annual base salary for this position ranges from $176,600.00 to $294,300.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

Pfizer endeavors to makewww.pfizer.com/careersaccessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please emaildisabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available onPfizer Careers.

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About Pfizer

Sourced by ZipRecruiter

All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives. Our Health and Science System Specialists Team provides leadership across patient care settings in the complex Hospital, Health System, and Key Medical Group environment to bring value to our customers and patients in this dynamic ecosystem.

Industry

Pharmaceutical and medicine manufacturing

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1849

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