Assistant Pfizer Customer Service Jobs in Connecticut

POSITION SUMMARY

Working independently, you will be responsible for performing routine and special clinical laboratory testing using automated, semi-automated and/or manual methods and equipment, and coordinating and organizing assigned laboratory sections (including Hematology, Chemistry, Urinalysis, Immunoassay, Coagulation and Biomarkers). Your responsibilities will also include quality control, assisting in the validation of new assays/instrumentation, new employee training/mentoring, documentation of data collection and other experiments, serving as a back-up to instrument key operators, performing instrument calibrations, maintenance, reagent inventory and sample processing. You will serve as a back-up for pharmacokinetic biospecimen processing and sample shipping as required.

KEY RESPONSIBILITIES

Perform routine and special clinical chemistry, hematological, coagulation, urinalysis, immunological and other tests according to the Standard Operating Procedures. Performs all quality control checks (monitor trends) on instruments, reagents, and techniques, maintains quality control and calibration data. Maintains the inventory of and order laboratory supplies including notifying instrument key operators of upcoming reagent/supply needs. Perform data entry and monitor laboratory information system (LIS). Be flexible with the schedule to cover inadvertent times that subjects/volunteers arrive for visits, check-ins, and discharges late. Utilize PIMS, Cerner and/or electronic notebooks for processing samples. Assist the Laboratory Quality Coordinator with preparation for Internal audits and CLIA, COLA or CAP audits. May cover off hours PK sample processing as needed. Rotate though Specimen Processor functions as needed.

MINIMUM QUALIFICATIONS

• Associate's degree in Medical Technology and MLT or MT certification


• Minimum of 2 years of relevant laboratory work experience in a pharmaceutical, hospital, or medical research environment


• Hands‑on experience with computers and laboratory data handling acquisition systems and knowledge of associated issues/risks


• Proficient with Word applications.


• Strong customer facing communication skills

PREFERRED QUALIFICATIONS

Bachelor’s degree in a chemical, physical or biological science with the following educational requirements that meet CLIA 88 standards for high complexity laboratories:

• 16 semester hours of biology courses, which are pertinent to medical sciences.


• 16 semester hours of chemistry (at least 6 hours of Inorganic Chemistry)


• 3 semester hours of math


• Knowledge of pharmaceutical clinical research operations/trials or experience in a clinical trials environment.


• Working knowledge of GxP, GCP, CAP and CLIA regulations

PHYSICAL/MENTAL REQUIREMENTS

May require long period of standing.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

May require coverage during off hours in specimen processing.

Work Location:

On Premise

The annual base salary for this position ranges from $68,600.00 to $114,300.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 7.5% of the base salary.

We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. Relocation assistance may be available based on business needs and/or eligibility. Candidates must be authorized to be employed in the U.S. by any employer. U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

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EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Research and Development

Pfizer careers are like no other. In our culture of individual ownership, we believe in our ability to improve future healthcare, and potential to transform millions of lives. We’re looking for new talent to join our global community, to unearth new innovative therapies that make the world a healthier place.