Assistant Operation Manager Jobs in Swanton, VT (NOW HIRING)

Seamlessly blending alpine style with the luxury amenities of a world-class resort, we offer rustic elegance in a pristine natural setting. All of it infused with a delightful “cosmopolitan-ality” that has become a signature of our resort. Breakfast, Lunch and Dinner in The Roost feature organic grown ingredients wherever possible. Get lost in the moment at our full-service spa, or take a moment for Tennis or Pickleball at our Tennis Academy, ranked one of the top ten Tennis Resorts in the U.S.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.
We offer a comprehensive full-time benefits package consisting of Early Pay or Earned Wage Access get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more!

POSITION PURPOSE

To assist in the effective management and direction of restaurant operations in reference to quality service, supervision of employees, monitor quality and consistency of food production, cost control, and inventory.

EXAMPLES OF DUTIES

• Assist Manager in the direction and supervision of food severs, bus-persons, and other staff in reference to schedules, service standards, training, motivation, and safety.
• Assist in ensuring that restaurant complies with sanitation and safety standards for guests and employees. Check that all equipment is in working order. Visually inspect and take action to ensure that facilities in restaurant look appealing and attractive to guests. Follow up on work orders so repairs and maintenance of facility are completed on a timely basis.
• Monitor product quality and guest satisfaction in restaurant. Ensure that food quality is consistent, appealing, and prepared to guest specification. Interact with guests to obtain feedback on quality of service and food in outlet.
• Document inventory forecast usage and monitor supply so that restaurants are stocked with linen, glassware, silverware, china condiments, in order to provide service.
• Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparations of specials. Interact with customers to determine needs, satisfaction and resolve conflicts.
• This is an exempt salary position, $60,000 per year

Related Functions:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Strong knowledge of Food & Beverage operations and preparation techniques.
• Knowledge of Beverage operations and wines.
• Excellent mathematical abilities in order to determine and track inventory, controls revenue productions, and other hotel financial statements.
• Ability to work entire shift standing and moving about in restaurants and kitchen area.
• Ability to read, write, and communicate effectively in English language, to understand internal documents, reports, and to interact effectively with guests and employees.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

Education:

High school diploma required. Degree in Hotel and Restaurant Management preferred.

Licenses or certificates:

Ability to obtain any government required licenses or certificates. CPR certification and/or First Aid Training preferred.

Training and Experience:

One to three years experience as a manager or assistant manager of restaurant operations.

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans