Implementation Engineer Department: Information Technology FLSA Status: Full-Time, Non-Exempt Work ... Diagnose and resolve hardware, software, printer, and network connectivity issues. * Install ...
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Implementation Engineer Department: Information Technology FLSA Status: Full-Time, Non-Exempt Work ... Diagnose and resolve hardware, software, printer, and network connectivity issues. * Install ...
Wyoming Construction Lead
Gillette, WY · On-site
Coordinate with other project team members including the Owner, Engineer, and Contractor * Work ... Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with ...
Wyoming Construction Lead
Gillette, WY · On-site
Coordinate with other project team members including the Owner, Engineer, and Contractor * Work ... Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with ...
Coordinate with other project team members including the Owner, Engineer, and Contractor * Work ... Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with ...
Coordinate with other project team members including the Owner, Engineer, and Contractor * Work ... Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with ...
Assistant Network Engineer information
See Gillette, WY salary details
$32.8K - $42K
2% of jobs
$42K - $51.2K
3% of jobs
$51.2K - $60.4K
6% of jobs
$60.4K - $69.6K
11% of jobs
$71.1K is the 25th percentile. Wages below this are outliers.
$69.6K - $78.8K
15% of jobs
The median wage is $85.4K / yr.
$78.8K - $88K
17% of jobs
$88K - $97.1K
15% of jobs
$101.1K is the 75th percentile. Wages above this are outliers.
$97.1K - $106.3K
12% of jobs
$106.3K - $115.5K
9% of jobs
$115.5K - $124.7K
6% of jobs
$124.7K - $133.9K
3% of jobs
$32.8K
$88.3K
$133.9K
How much do assistant network engineer jobs pay per year?
As of Aug 23, 2026, the average yearly pay for assistant network engineer in Gillette, WY is $88,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,200.00 and $104,000.00 per year, depending on experience, location, and employer.
What is an assistant network engineer?
Assistant Network Engineers are entry-level professionals who support the design, implementation, and maintenance of computer networks within an organization. They assist senior network engineers in tasks such as configuring network hardware, troubleshooting connectivity issues, and monitoring network performance. Their role is crucial in ensuring the reliability and security of an organization's IT infrastructure, and it often involves both technical hands-on work and documentation. Typically, Assistant Network Engineers possess foundational knowledge of networking concepts and may hold certifications such as CompTIA Network+ or Cisco CCNA.
What are some common challenges assistant network engineers face when troubleshooting network issues?
Assistant Network Engineers often encounter challenges such as isolating the root cause of connectivity problems, managing complex network topologies, and coordinating with multiple teams to resolve issues efficiently. They may also need to quickly learn new technologies or configurations specific to the organization. Developing strong analytical skills and effective communication is key to overcoming these challenges and ensuring network reliability.
What are the key skills and qualifications needed to thrive as an assistant network engineer, and why are they important?
To thrive as an Assistant Network Engineer, you need a solid understanding of networking fundamentals, troubleshooting, and basic knowledge of protocols like TCP/IP, often supported by a degree in IT or a related field. Familiarity with network monitoring tools, routers, switches, and entry-level certifications such as CompTIA Network+ or Cisco CCNA is typically required. Strong analytical thinking, attention to detail, and effective communication skills help you excel in this role. These skills and qualifications are essential for maintaining network reliability, quickly resolving issues, and supporting more senior engineers in keeping IT infrastructure running smoothly.
What is the difference between Assistant Network Engineer vs Network Technician?
| Aspect | Assistant Network Engineer | Network Technician |
|---|---|---|
| Required Credentials | Associate's degree or Cisco/CompTIA certifications | High school diploma or equivalent, technical certifications |
| Work Environment | Design, planning, and support in office or data centers | Installation, troubleshooting, and maintenance on-site or in the field |
| Employer & Industry Usage | IT companies, telecom providers, large organizations | Telecom, ISPs, enterprise networks |
| Common Search & Comparison | Often compared for entry-level roles supporting network operations | Compared for hands-on troubleshooting and maintenance roles |
The Assistant Network Engineer typically focuses on supporting network design, planning, and implementation, often working alongside senior engineers. In contrast, a Network Technician primarily handles on-site installation, troubleshooting, and maintenance tasks. Both roles require technical certifications and are essential in maintaining network infrastructure, but they differ in scope and responsibilities.
Are assistant network engineers still in demand?
Assistant network engineers are still in demand as organizations continue to expand and upgrade their network infrastructure. The role often requires knowledge of networking protocols, hardware, and certifications like Cisco CCNA, with job opportunities available in various industries including IT, telecommunications, and enterprise businesses.
Full-time
Posted 17 days ago
Job description
IT Help Desk Technician
Reports To: Implementation Engineer
Department: Information Technology
FLSA Status: Full-Time, Non-Exempt
Work Environment: Multiple Facilities / Office/ Onsite in Gillette, WY
We are seeking an IT Help Desk Technician to provide first-level technical support for employees experiencing hardware, software, and network-related issues. This role is responsible for troubleshooting technical problems, resolving support requests, maintaining IT assets, and delivering exceptional customer service while ensuring the reliable operation of business technology systems.
Key Responsibilities- Provide first-level technical support via phone, email, remote support, and in-person assistance.
- Diagnose and resolve hardware, software, printer, and network connectivity issues.
- Install, configure, and maintain desktop computers, laptops, peripherals, and business applications.
- Utilize remote support tools such as TeamViewer, AnyDesk, or Remote Desktop to resolve user issues.
- Create, prioritize, update, and close support tickets within the organization's ticketing system.
- Maintain accurate documentation, knowledge base articles, and IT asset inventories.
- Assist users with Microsoft Office, email, web browsers, mobile devices, and common business applications.
- Provide end-user training on software, security awareness, and IT best practices.
- Escalate complex technical issues to senior IT staff when appropriate.
- Maintain a high level of customer service while meeting established service level expectations.
- Perform other duties as assigned.
- High school diploma or equivalent required.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
- Previous Help Desk, Desktop Support, or Technical Support experience preferred.
- Experience supporting Windows environments and Microsoft Office applications.
- Experience with ticketing systems such as ServiceNow, Zendesk, Jira, or similar platforms is preferred.
- CompTIA A+
- Microsoft Certified Professional (MCP) or equivalent
- Other relevant IT certifications are a plus.
- Strong troubleshooting and analytical problem-solving skills.
- Working knowledge of Windows, macOS, and basic Linux environments.
- Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and Wi-Fi connectivity.
- Experience supporting printers, mobile devices, and desktop peripherals.
- Excellent verbal and written communication skills.
- Strong customer service skills with the ability to explain technical concepts to non-technical users.
- Ability to prioritize multiple support requests in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Ability to work independently and collaboratively within an IT team.
This position may require occasional lifting of equipment weighing up to 50 pounds and extended periods of sitting, standing, walking, and computer use.
Work Environment- Primarily an indoor office or multi-site business environment.
- Occasional exposure to equipment rooms, confined spaces, or elevated temperatures.
- Local travel between facilities may be required.
We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other status protected by applicable law.