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Assistant Membership Director Jobs in Virginia (NOW HIRING)

The Fitness Equation

Membership Consultant

Chantilly, VA · On-site

$14.25 - $18.25/hr

The Membership Consultant reports to the Membership Director and/or Assistant Membership Director. Responsibilities: * Provide world class customer service during daily interaction with members ...

The Fitness Equation

Membership Consultant

Ashburn, VA · On-site

$14.75 - $19.25/hr

The Membership Consultant reports to the Membership Director and/or Assistant Membership Director. Responsibilities: * Provide world class customer service during daily interaction with members ...

The Fitness Equation

Membership Consultant

Chantilly, VA · On-site

$14.25 - $18.25/hr

The Membership Consultant reports to the Membership Director and/or Assistant Membership Director. Responsibilities: * Provide world class customer service during daily interaction with members ...

American Family Fitness

Welcome Desk Manager

Richmond, VA · On-site

$27K - $42K/yr

Schedule Welcome Desk staff to provide appropriate coverage. * Assist Membership Directors by scheduling appointments and maintaining accurate account notes. * Notify Welcome Desk staff regarding ...

American Family Fitness

Welcome Desk Manager

Richmond, VA · On-site

$27K - $42K/yr

Schedule Welcome Desk staff to provide appropriate coverage. * Assist Membership Directors by scheduling appointments and maintaining accurate account notes. * Notify Welcome Desk staff regarding ...

Invited

Director Member Experience

Centreville, VA · On-site

... Assist with developing retention strategies, including personalized interventions for at-risk ... or membership associations. * Prior experience in leading a team or managing projects to a ...

ClubCorp

Director Member Experience

Centreville, VA · On-site

$65K - $75K/yr

... Assist with developing retention strategies, including personalized interventions for at-risk ... or membership associations. * Prior experience in leading a team or managing projects to a ...

YMCA of Metropolitan Atlanta

Under the direction of the Membership Director, a Member Service Representative Level 2 is ... Provide appropriate assistance as needed. * Assist in annual branch Why It Matters Campaign.

YMCA of Metropolitan Atlanta

Under the direction of the Membership Director, a Member Service Representative Level 2 is ... Provide appropriate assistance as needed. * Assist in annual branch Why It Matters Campaign.

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Assistant Membership Director information

What is an assistant membership director?

Assistant Membership Directors are professionals who support the management and growth of an organization's membership program. They assist in recruiting new members, retaining existing ones, and handling member communications and events. Their responsibilities often include processing applications, answering member inquiries, maintaining membership records, and helping to develop strategies to increase membership engagement. They typically work under the Membership Director and may supervise membership staff or volunteers. This role is common in associations, clubs, nonprofits, and fitness centers.

What skills and qualifications are needed to thrive as an assistant membership director?

To thrive as an Assistant Membership Director, you need strong organizational, customer service, and sales skills, often supported by a bachelor's degree in business, hospitality, or a related field. Proficiency with membership management software, CRM systems, and data analysis tools is commonly required. Outstanding interpersonal communication, problem-solving abilities, and attention to detail help you build strong member relationships and support team goals. These skills are crucial for driving member engagement, facilitating renewals, and ensuring the smooth operation of membership programs.

How does an assistant membership director typically collaborate with other departments to enhance member engagement?

Assistant Membership Directors frequently work with marketing, events, and customer service teams to develop initiatives that boost member participation and satisfaction. They may coordinate joint campaigns, help plan member-exclusive events, and analyze feedback with other departments to improve the overall member experience. Strong communication and project management skills are essential, as the role often requires leading cross-functional meetings and ensuring alignment on membership goals.

What is the difference between Assistant Membership Director vs Membership Coordinator?

AspectAssistant Membership DirectorMembership Coordinator
ResponsibilitiesSupports membership growth, assists with strategy, manages member relationsHandles member inquiries, processes memberships, maintains member database
Required CredentialsOften requires experience in membership management, relevant certificationsTypically requires customer service skills, basic administrative experience
Work EnvironmentOffice setting, collaboration with leadershipOffice or event settings, direct member interaction

The Assistant Membership Director generally has broader responsibilities, including strategic planning and leadership support, while the Membership Coordinator focuses on day-to-day member interactions and administrative tasks. Both roles are essential for effective membership management but differ in scope and level of responsibility.

What are the most commonly searched types of Membership Director jobs in Virginia?

The most popular types of Membership Director jobs in Virginia are:

What cities in Virginia are hiring for Assistant Membership Director jobs?

Cities in Virginia with the most Assistant Membership Director job openings:

Assistant Membership Director jobs near you

Assistant Membership Director

Chantilly, VA • On-site

The Fitness Equation
Fitness and Sports Centers • 51 - 200 employees
Learn more about The Fitness Equationexternal

Full-time

Re-posted 15 days ago

Job description

 
 

The Fitness Equation is looking for a professional, performance-driven Assistant Membership Director that assists the Membership Director with managing the membership team and membership sales programs.


Responsibilities

  • Building, leading, and developing a team of skilled, successful Fitness Consultants (membership staff) in order to hit monthly goals set by executive management.
  • Overseeing and participating in Fitness Consultant appointments with members and membership related events to ensure the highest level of success.
  • Developing business relationships through prospecting in your personal network, TFE members, community surrounding the club, businesses and organizations and through leads provided by company.
  • Setting appointments to present membership offerings with a strong emphasis on relationship building and helping the customer achieve their fitness goals.
  • Obtaining signed agreements from new members in effort to meet and/or exceed all quotas.
  • Managing and maintaining all prospect information in database to 100% accuracy
  • Providing customer satisfaction and retention support as needed to maintain existing client relationships.
  • Providing management with accurate forecast, funnel and all additional required activity/sales metrics.
  • Up-selling existing customer base with add-on memberships and POS promotional packages such as FitEQ and SuperKidz training programs.
  • Attending weekly meetings, trainings and coaching sessions with direct supervisors and/or senior management.


Qualifications

  • High School diploma minimum; Associate or Bachelor degree in fitness, business, customer service, or related field preferred.
  • 2+ years previous sales and account management experience; previous sales experience in the fitness industry preferred.
  • Must learn and utilize The Fitness Equation’s consultative sales process.
  • Must have a passion for fitness and working with people.
  • Must be well-organized and able to maintain accurate notes.
  • Must be a self-starter with a strong work ethic.


TFE offers competitive compensation, benefits, and a FREE membership with employment. As part of TFE’s educational assistance program for ongoing education, TFE agrees to pay educational expenses up to a maximum of $500.00 per staff member per year. This is a fast growing organization with opportunity for advancement based on performance. Only those individuals selected for an interview will be contacted. 

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