Description:
Position Title: Action Item Coordinator
Position Summary
The Bilingual Action Item Coordinator is responsible for tracking and following up on company action items across departments. This role ensures tasks are completed on time, deadlines are met, and progress is clearly communicated in both English and Chinese.
This position plays a key role in improving execution, communication, and operational efficiency.
Key Responsibilities
Action Item & Project Tracking
- Maintain and update company-wide action items and to-do tracking lists.
- Track deadlines and ensure accountability from responsible departments.
- Proactively follow up on open tasks and escalate delays when necessary.
- Prepare weekly progress and status reports for management.
Operations & Data Tracking
- Assist in tracking production progress, cost-related tasks, and quality improvement initiatives.
- Coordinate cross-functional communication between production, sales, logistics, and management teams.
- Support management with special projects assigned.
Requirements:
Qualifications
Bachelor’s degree preferred (Business Administration, Operations, or related field).
1–3 years of administrative, coordination, project support, or operations experience preferred.
Fluent in English and Chinese (Mandarin) – required.
Proficiency in Microsoft.
Strong written and verbal communication skills.
Detail-oriented with strong follow-up discipline.
Skills & Competencies
Strong accountability and ownership mindset
Proactive and persistent follow-up ability
Structured and process-oriented thinking
Strong cross-cultural communication skills
Ability to work with production, cost, and operational data
CFL USA, LLC is an Equal Employment/Affirmative Action employer. We do not discriminate in recruiting or in any aspect of the employment process based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.