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Assistant Manager Operations Manager Jobs in Lacoochee, FL

As an Operations Manager you'll own delivery for assigned campaigns, translating client requirements into operational execution. You'll be the operational owner who ensures the right agents are in ...

As an Operations Manager you'll own delivery for assigned campaigns, translating client requirements into operational execution. You'll be the operational owner who ensures the right agents are in ...

The Operations Manager directs and coordinates activities involved with procuring products for sales and distribution. On a daily basis our Operations Manager : * Hires, trains, directs and manages ...

Operations Manager

Lakeland, FL · On-site

$85 - $105/hr

The Operations Manager directs and coordinates activities involved with procuring products for sales and distribution. * On a daily basis our Operations Manager: Hires, trains, directs and manages ...

The Operations Manager directs and coordinates activities involved with procuring products for sales and distribution. On a daily basis our Operations Manager : * Hires, trains, directs and manages ...

Operations Manager

Tampa, FL · On-site

$85K - $95K/yr

Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors. * Oversight and coordination of maintenance of vehicles, forklifts, and other ...

The Operations Manager directs and coordinates activities involved with procuring products for sales and distribution. On a daily basis our Operations Manager : * Hires, trains, directs and manages ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will play a key part in maintaining our customer expectations to ...

The Operations Manager directs and coordinates activities involved with procuring products for sales and distribution. On a daily basis our Operations Manager​ : * Hires, trains, directs and ...

Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors. * Oversight and coordination of maintenance of vehicles, forklifts, and other ...

Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors. * Oversight and coordination of maintenance of vehicles, forklifts, and other ...

Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors. * Oversight and coordination of maintenance of vehicles, forklifts, and other ...

Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors. * Oversight and coordination of maintenance of vehicles, forklifts, and other ...

Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors. * Oversight and coordination of maintenance of vehicles, forklifts, and other ...

Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors. * Oversight and coordination of maintenance of vehicles, forklifts, and other ...

Operations Manager

Land O Lakes, FL · On-site

$30K - $45K/yr

Our Front Desk Manager is responsible for the successful operation of the front desk. This individual hires, trains, manages, and oversees the front desk staff to ensure members receive the highest ...

R10099389 Medical District Operations Manager (Open) Location: Tampa, FL - Filling medical - Healthcare How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a diverse and ...

Showing results 21-40

Assistant Manager Operations Manager information

See Lacoochee, FL salary details

$24.4K

$50.5K

$94.4K

How much do assistant manager operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for assistant manager operations manager in Lacoochee, FL is $50,533.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $58,300.00 per year, depending on experience, location, and employer.

How much is the salary of an assistant manager operations manager?

The salary of an assistant manager operations manager typically ranges from $50,000 to $80,000 annually, depending on experience, industry, and location. They often receive additional benefits such as bonuses, health insurance, and opportunities for advancement.

Is an assistant manager operations manager a high paying job?

An assistant manager operations manager role typically offers a moderate to high salary depending on the industry, location, and level of experience. These positions often include responsibilities such as team supervision, process management, and operational planning, which can influence compensation levels. Overall, it is considered a mid- to upper-tier management position with competitive pay in many sectors.

Is operations manager higher than assistant manager?

An operations manager is typically a higher-level role than an assistant manager, overseeing broader functions and multiple teams within an organization. Assistant managers usually support managers and handle specific tasks or departments, reporting to the operations or general manager. The hierarchy can vary by company, but generally, the operations manager has more responsibility and authority.

What does an assistant manager operations manager do?

An assistant manager operations manager oversees daily business activities, manages staff, ensures operational efficiency, and implements company policies. They often coordinate between departments, handle customer issues, and support the manager in achieving organizational goals, requiring strong leadership and organizational skills.

What cities near Lacoochee, FL are hiring for Assistant Manager Operations Manager jobs?

Cities near Lacoochee, FL with the most Assistant Manager Operations Manager job openings:

Full-time

Re-posted 20 days ago


Job description

About this role

At ShyftOff you'll sit at the center of our delivery engine. ShyftOff connects clients with flexible, high-quality US-based contact center talent on a platform that is designed to scale their workforce in just a few clicks. As an Operations Manager you'll own delivery for assigned campaigns, translating client requirements into operational execution. You'll be the operational owner who ensures the right agents are in the right seats, training resources enable quality, and operational signals are turned into timely, tactical decisions that protect SLA performance and margin.

What you'll own
  • End-to-end campaign delivery: own staffing outcomes, utilization, SLA compliance, margin, and day-to-day operational health for assigned accounts.
  • Agent matching & success: move agent 1099s through ShyftOff's pipeline and place the highest-quality agents on campaigns - balancing speed, fit, and quality to meet campaign demand.
  • WFM partnership: work closely with the Director of WFM to ensure shifts are picked up and intraday actions are taken so occupancy and adherence targets are achieved. You will own client-provided forecasting data to deliver perfect staffing.
  • Training & enablement oversight: ensure training materials and support resources (both ShyftOff and client-provided) are current, high-quality, and evolving. Keep client training up to date to satisfy agent performance requirements and maintains quality standards.
  • Quality & performance: own QA program inputs and outcomes - ensure QA frameworks, scorecards, and feedback loops are producing the quality required to meet client expectations.
  • Data-driven deployment: use data to interpret staffing accuracy, SLA compliance, occupancy, and other operational metrics - deploy and reallocate agent talent and resources to meet targets.
  • Platform partnership: partner with Product & Engineering to maintain platform efficiency and provide input for enhancements to WFM tools, QA platforms, knowledge management, and AI automation to improve productivity and reduce cost-to-serve.
  • Client partnership: run operational business reviews and proactively communicate delivery status, opportunities, and remediation plans to client stakeholders.
Client KPIs you'll align to

Typical client KPIs you'll manage toward include: AHT, ASA, FCR, CSAT, NPS, occupancy, schedule adherence, shrinkage, forecast accuracy, and SLA compliance.

What success looks like in the first 3 months:
  • Staffing accuracy and agent pool health strong enough to meet client staffing targets.
  • SLA compliance at or above client targets.
  • Clear evidence that training and support resources produce consistent quality outcomes.
  • Measurable improvements in CSAT/FCR or other client KPIs through improved talent placement and QA alignment.
  • Playbooks and processes that make deployments repeatable and reduce time-to-stability for new campaigns.
You'll thrive here if you have
  • 5+ years in contact center / BPO operations, with direct ownership of contact center service delivery and/or client outcomes.
  • 3+ years managing and collaborating across teams that include team leads, QA analysts, WFM teams, and agents with measurable performance outcomes.
  • Deep familiarity with contact center KPIs (AHT, ASA, FCR, CSAT, NPS, occupancy, shrinkage, SLA compliance, etc).
  • Hands-on experience working with WFM teams and WFM tools.
  • Strong ability to critically review and improve client-provided training and support materials.
  • Strong operational instincts and the ability to turn data into tactical decisions about where to deploy agent talent.
  • Excellent stakeholder and client communication skills - you'll present operational realities and remediation plans to clients.
  • Advanced Excel skills (pivot tables, index-match, advanced formulas); analytics or SQL experience is a plus.
Nice to have
  • Familiarity with NICE, Verint, Genesys, Five9, Talkdesk, Kronos/UKG, or similar stacks.
  • Experience with QA frameworks, accreditation programs, or training program design.
  • Experience with AI/automation or knowledge management platforms.
Employment Type: FULL_TIME

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About ShyftOff

Sourced by ZipRecruiter

Industry

Strategic planning consulting services

Company size

1 - 10 Employees

Headquarters location

Tampa, FL, US

Year founded

2020