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Assistant Manager Operations Manager Jobs in Florida

The Assistant Operations Manager is responsible for assisting and directing members, monitoring incoming inquiries and ensuring proper check in procedures are followed. They actively engage club ...

The Assistant Operations Manager is responsible for assisting and directing members, monitoring incoming inquiries and ensuring proper check in procedures are followed. They actively engage club ...

Coach and assist staff on sales techniques to improve conversions, ACH enrollment, referrals, and ... Manage operational details such as cooler/drink inventory, member billing updates, and reporting ...

Coach and assist staff on sales techniques to improve conversions, ACH enrollment, referrals, and ... Manage operational details such as cooler/drink inventory, member billing updates, and reporting ...

Mgr, Operations

Gainesville, FL · On-site

$75K - $85K/yr

Mgr, Operations Job no: 540305 Work type: Staff Full-Time Location: Main Campus (Gainesville, FL) Categories: Construction/Design/Planning, Executive/Director/Management, Facilities Operations ...

... manages billable operations, including scheduling Responds to all safety incidents or issues by being involved in Root Cause investigations, Near Miss tracking, Preventative Action development, and ...

Coach and assist staff on sales techniques to improve conversions, ACH enrollment, referrals, and ... Manage operational details such as cooler/drink inventory, member billing updates, and reporting ...

Coach and assist staff on sales techniques to improve conversions, ACH enrollment, referrals, and ... Manage operational details such as cooler/drink inventory, member billing updates, and reporting ...

Coach and assist staff on sales techniques to improve conversions, ACH enrollment, referrals, and ... Manage operational details such as cooler/drink inventory, member billing updates, and reporting ...

Coach and assist staff on sales techniques to improve conversions, ACH enrollment, referrals, and ... Manage operational details such as cooler/drink inventory, member billing updates, and reporting ...

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Assistant Manager Operations Manager information

Is an assistant manager higher than an operations manager?

Typically, an operations manager holds a higher position than an assistant manager in organizational hierarchy. An assistant manager supports the operations manager and may handle specific tasks or teams, but the operations manager has broader responsibilities and authority. Job roles and levels can vary by company, so it's important to review specific organizational structures.

What does an assistant operations manager do?

An assistant operations manager supports the operations manager by overseeing daily business activities, coordinating staff, and ensuring efficient workflow. They often handle scheduling, process improvements, and report generation, requiring strong organizational and communication skills. This role typically involves working in a fast-paced environment and may require familiarity with management software or tools.

What is the role of assistant manager operations?

An assistant manager operations supports the operations manager by overseeing daily activities, managing staff, ensuring quality standards, and implementing company policies. They often handle scheduling, coordinate between departments, and may assist with budgeting and reporting to ensure efficient business performance.

What is the highest salary for an assistant manager?

The highest salary for an assistant manager varies by industry and location but can reach up to $70,000 to $100,000 annually in some sectors and regions. Factors such as experience, certifications, and company size influence earning potential, with some senior or specialized roles earning higher compensation.
What are the most commonly searched types of Manager Operations Manager jobs in Florida? The most popular types of Manager Operations Manager jobs in Florida are:
What cities in Florida are hiring for Assistant Manager Operations Manager jobs? Cities in Florida with the most Assistant Manager Operations Manager job openings:
Assistant Operations Manager

Assistant Operations Manager

UFC Gym

Doral, FL • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 26 days ago


UFC Gym rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

12th of 61 rated gym and leisure clubs


Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Wellness resources
  • Employee discounts
  • Flexible schedule
  • Vision insurance

GENERAL SUMMARY: The Assistant Operations Manager is responsible for assisting and directing members, monitoring incoming inquiries and ensuring proper check in procedures are followed. They actively engage club member base, greet and interact with members, and ensure member satisfaction. The Assistant Operations Manager is also responsible for the dues growth of the club by helping to maintain a friendly, customer service environment and achieving dues results each month.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Resolve member concerns and complaints in a professional manner within UFC Gym corporate and club parameters.
Monitor club facilities for appearance and equipment and resolve or escalate issues that detract from the member experience.
Assist in providing direction to janitorial service.
Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience.
Ensure all front desk, kids club and Armbar adhere to policies and procedures.
Drive club efforts in achieving revenue goals in Dues, Retail, and Juice Bar and ancillary revenue.
Responsible for bill collecting on members EFT dues as well as making phone calls for past due members and members with invalid credit cards.
Work with Operations Manager in planning and implementation of promotions and merchandising.
Ensure that retail is optimally merchandised and displayed and that merchandise transfers take place according to company policy and procedure.
Follow-up with compliance checks by monitoring club systems and employee performance
Ensure that systems procedures are accurately followed including point-of-sales procedure, desk set up, file organization, member check-in, class check-in, telephone inquiry, guest registration, cash handling and member ID cards
Maintain an efficient 'back office'.
Review agreements and prepare daily paperwork for forwarding to agreement administration and cash control.
Make daily banking deposits Monday - Friday.
Order and maintain all supplies.
Supervise point-of-sales (POS) operations and file daily and weekly club revenue reports.
Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports.
Customer Service:
Greet all incoming members and guests.
Ensure Guest Fitness Profiles are completed and appropriate fees are collected.
Answer all incoming inquiries and obtain appropriate information to direct/transfer calls/guests.
Handle member service issues to include Personal Training, guest, Lost and Found items, new membership cards, change of address, EFT setup or change, and questions regarding billings and payments.
Record lost and found items on the Lost and Found Property Log and secure items per policy.
Ensure required forms are available, and completed and processed properly such as Kid's Club and Group X Reservation sheets.
Promote and sell merchandise.
Assists in the planning and implementation of promotions and merchandising.
Keep front desk area and lobby clutter free, and orderly.
Perform general cleaning duties to include hourly locker room checks.
Ensure all team members are in proper uniform.
ORGANIZATION RELATIONSHIPS: The Assistant Operations Manager will report directly to the Operations Manager and/or General Manager. The Assistant Operations Manager will communicate and enforce all Policy and Procedures with the Operations Team. Duties require interaction with all club members and employees.
REQUIRED QUALIFICATIONS:
Knowledge, skills & abilities:
Must be energetic and possess a very friendly, outgoing personality and positive attitude.
Possess strong interpersonal and communication skills, including telephone etiquette.
Possess a strong customer service focus.
Understands and follows oral and written instructions.
Able to multi-task and perform tasks with accuracy and attention to detail.
Must be a team player and possess a can-do attitude.
Adhere to meal and rest break periods and must clock in and out for all shift times.
Minimum certifications/educational level:
High school diploma or GED required.
Current Cardiopulmonary Resuscitation (CPR)/Automated External Defibrillator (AED) certification.
State certification based on state specific requirements.
Must complete Kid's Club Attendant training prior to working alone in Kid's Club.
Minimum experience:
Must have 6 months' customer service experience in health club, retail, hospitality or food service industry.
Experience with multiple phone lines preferred.
Basic computer skills.
Physical Requirements:
Required to stand, reach with hands and arms, stoop, kneel, crouch, or crawl.
Occasionally lift and/or move up to 25 pounds.
Ability to stand and remain on your feet for a full shift.
Benefits:
  • Employee discounts
  • Free uniforms
  • Health insurance for eligible employees
  • Opportunity for advancement
  • Training & development

Benefits:
  • Bonus based on performance for eligible employees
  • Competitive salary
  • Dental insurance for eligible employees
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance for eligible employees
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance for eligible employees
  • Wellness resources

About UFC GYM
  • The ultimate "Big Gym" experience, UFC GYM raises the bar of what big-box gyms should offer their members.
  • Members get everything they need under one roof - robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more!

Apply today! We respond to all applications!
Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential - in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.
UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.
UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!
If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at (714) 668-0911 or contact@ufcgym.com.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.