Call Center Team Leader
Richmond, VA · On-site
Job Purpose The Call Center Team Lead is a motivated and team-oriented leader ... The Team Leader will provide support to our agents, who will in turn assist VEI patient in inbound ...
Call Center Team Leader
Richmond, VA · On-site
Job Purpose The Call Center Team Lead is a motivated and team-oriented leader ... The Team Leader will provide support to our agents, who will in turn assist VEI patient in inbound ...
Job Purpose The Call Center Team Lead is a motivated and team-oriented leader ... The Team Leader will provide support to our agents, who will in turn assist VEI patient in inbound ...
Job Purpose The Call Center Team Lead is a motivated and team-oriented leader ... The Team Leader will provide support to our agents, who will in turn assist VEI patient in inbound ...
Call Center Team Leader
Richmond, VA · On-site
Job Purpose The Call Center Team Lead is a motivated and team-oriented leader ... The Team Leader will provide support to our agents, who will in turn assist VEI patient in inbound ...
Call Center Team Leader
Richmond, VA · On-site
Job Purpose The Call Center Team Lead is a motivated and team-oriented leader ... The Team Leader will provide support to our agents, who will in turn assist VEI patient in inbound ...
Call Center
Leesburg, VA · On-site
$19/hr
Call Center We are an equal employment opportunity employer. All qualified applicants will receive ... the office. Assist patient in determining eligibility for Sliding Fee Scale Discount Program.
Call Center
Leesburg, VA · On-site
$19/hr
Call Center We are an equal employment opportunity employer. All qualified applicants will receive ... the office. Assist patient in determining eligibility for Sliding Fee Scale Discount Program.
Call Center Agent - Martinsville
Martinsville, VA · On-site
$16/hr
Shows a high level of enthusiasm in serving customers and improving team performance, willing to obtain and increase knowledge to assist the team and call center. * Regular and timely attendance.
Call Center Agent - Martinsville
Martinsville, VA · On-site
$16/hr
Shows a high level of enthusiasm in serving customers and improving team performance, willing to obtain and increase knowledge to assist the team and call center. * Regular and timely attendance.
Call Center Agent - Martinsville
Martinsville, VA · On-site
$15/hr
Shows a high level of enthusiasm in serving customers and improving team performance, willing to obtain and increase knowledge to assist the team and call center. * Regular and timely attendance.
Call Center Agent - Martinsville
Martinsville, VA · On-site
$15/hr
Shows a high level of enthusiasm in serving customers and improving team performance, willing to obtain and increase knowledge to assist the team and call center. * Regular and timely attendance.
Key Responsibilities * Assist in daily management of outbound call center team and to help maximize booking program across all team members. * Provide assistance with on-boarding and training of new ...
Key Responsibilities * Assist in daily management of outbound call center team and to help maximize booking program across all team members. * Provide assistance with on-boarding and training of new ...
Call Center
Leesburg, VA · On-site
$19/hr
HealthWorks for Northern Virginia is a non-profit Federally Qualified Health Center (FQHC) serving ... the office. Assist patient in determining eligibility for Sliding Fee Scale Discount Program.
Call Center
Leesburg, VA · On-site
$19/hr
HealthWorks for Northern Virginia is a non-profit Federally Qualified Health Center (FQHC) serving ... the office. Assist patient in determining eligibility for Sliding Fee Scale Discount Program.
Key Responsibilities * Assist in daily management of outbound call center team and to help maximize booking program across all team members. * Provide assistance with on-boarding and training of new ...
Key Responsibilities * Assist in daily management of outbound call center team and to help maximize booking program across all team members. * Provide assistance with on-boarding and training of new ...
Key Responsibilities * Assist in daily management of outbound call center team and to help maximize booking program across all team members. * Provide assistance with on-boarding and training of new ...
Key Responsibilities * Assist in daily management of outbound call center team and to help maximize booking program across all team members. * Provide assistance with on-boarding and training of new ...
Call Center Representative
Alexandria, VA · On-site
$17 - $21.25/hr
Under the supervision of the Patient Access Manager in conjunction with the Call Center Lead ... OTHER DUTIES: * Assist with developing, coordinating and recommending changes for the improvement ...
Call Center Representative
Alexandria, VA · On-site
$17 - $21.25/hr
Under the supervision of the Patient Access Manager in conjunction with the Call Center Lead ... OTHER DUTIES: * Assist with developing, coordinating and recommending changes for the improvement ...
Benefits Call Center Representative
Chesapeake, VA · On-site
$29K - $37K/mo
Benefits Call Center Representative Pay Rate: $16.00, which may be below your state's minimum wage ... About the Role: * Assist participants that are scheduled for appointments regarding their ...
Benefits Call Center Representative
Chesapeake, VA · On-site
$29K - $37K/mo
Benefits Call Center Representative Pay Rate: $16.00, which may be below your state's minimum wage ... About the Role: * Assist participants that are scheduled for appointments regarding their ...
Benefits Call Center Representative
$29K - $37K/mo
Benefits Call Center Representative Pay Rate: $16.00, which may be below your state's minimum wage ... About the Role: * Assist participants that are scheduled for appointments regarding their ...
Benefits Call Center Representative
$29K - $37K/mo
Benefits Call Center Representative Pay Rate: $16.00, which may be below your state's minimum wage ... About the Role: * Assist participants that are scheduled for appointments regarding their ...
Call Center Manager (On-Site)
Manassas, VA · On-site
$70K - $100K/yr
Call Center Manager (Onsite - Manassas, VA)Position Summary F.H. Furr is seeking an experienced ... * Assist with special projects, acquisitions, system enhancements, testing initiatives, and ...
Call Center Manager (On-Site)
Manassas, VA · On-site
$70K - $100K/yr
Call Center Manager (Onsite - Manassas, VA)Position Summary F.H. Furr is seeking an experienced ... * Assist with special projects, acquisitions, system enhancements, testing initiatives, and ...
Benefits Call Center Representative ONSITE - Chesapeake, VA Monday - Friday | 9:00 AM - 5:30 PM EST ... Answer incoming calls and assist customers with benefit-related inquiries * Provide clear ...
Benefits Call Center Representative ONSITE - Chesapeake, VA Monday - Friday | 9:00 AM - 5:30 PM EST ... Answer incoming calls and assist customers with benefit-related inquiries * Provide clear ...
Benefits Call Center Representative
Chesapeake, VA · On-site
$16/hr
Benefits Call Center Representative ONSITE - Chesapeake, VA Monday - Friday | 9:00 AM - 5:30 PM EST ... Answer incoming calls and assist customers with benefit-related inquiries * Provide clear ...
Benefits Call Center Representative
Chesapeake, VA · On-site
$16/hr
Benefits Call Center Representative ONSITE - Chesapeake, VA Monday - Friday | 9:00 AM - 5:30 PM EST ... Answer incoming calls and assist customers with benefit-related inquiries * Provide clear ...
Benefits Call Center Representative
Chesapeake, VA · On-site
$16/hr
Benefits Call Center Representative ONSITE - Chesapeake, VA Monday - Friday | 9:00 AM - 5:30 PM EST ... Answer incoming calls and assist customers with benefit-related inquiries * Provide clear ...
Benefits Call Center Representative
Chesapeake, VA · On-site
$16/hr
Benefits Call Center Representative ONSITE - Chesapeake, VA Monday - Friday | 9:00 AM - 5:30 PM EST ... Answer incoming calls and assist customers with benefit-related inquiries * Provide clear ...
Call Center Manager (On-Site)
Manassas, VA · On-site
$70K - $100K/yr
Overview Call Center Manager (Onsite - Manassas, VA) Position Summary F.H. Furr is seeking an ... * Assist with special projects, acquisitions, system enhancements, testing initiatives, and ...
Call Center Manager (On-Site)
Manassas, VA · On-site
$70K - $100K/yr
Overview Call Center Manager (Onsite - Manassas, VA) Position Summary F.H. Furr is seeking an ... * Assist with special projects, acquisitions, system enhancements, testing initiatives, and ...
Benefits Call Center Representative
Chesapeake, VA · On-site
$15 - $16/hr
Benefits Call Center Representative ONSITE - Chesapeake, VA Monday - Friday | 9:00 AM - 5:30 PM EST ... Answer incoming calls and assist customers with benefit-related inquiries * Provide clear ...
Benefits Call Center Representative
Chesapeake, VA · On-site
$15 - $16/hr
Benefits Call Center Representative ONSITE - Chesapeake, VA Monday - Friday | 9:00 AM - 5:30 PM EST ... Answer incoming calls and assist customers with benefit-related inquiries * Provide clear ...
Call Center Manager (On-Site)
Manassas, VA · On-site
$100K/yr
Overview Call Center Manager (Onsite - Manassas, VA)Position Summary F.H. Furr is seeking an ... * Assist with special projects, acquisitions, system enhancements, testing initiatives, and ...
Call Center Manager (On-Site)
Manassas, VA · On-site
$100K/yr
Overview Call Center Manager (Onsite - Manassas, VA)Position Summary F.H. Furr is seeking an ... * Assist with special projects, acquisitions, system enhancements, testing initiatives, and ...
Assistant Lowes Call Center information
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Job description
The Virginia Eye Institute (VEI) is hiring! VEI is a large and dynamic practice of ophthalmologists and optometrists in the Richmond, VA area.
We are searching for a full-time Call Center Team Lead to join our busy practice.
Job Purpose
The Call Center Team Lead is a motivated and team-oriented leader. The Team Leader will provide support to our agents, who will in turn assist VEI patient in inbound/outbound contact regarding scheduling of ophthalmic appointments.
Duties and Responsibilities
- Contributes to the overall performance in the call center department through specific tasks including but not limited to:
- Assist in hiring, training and coaching employees to deliver efficient, quality responses to patients
- Monitor workflow process against productivity goals
- Assist in maintaining technical competence of staff by helping identify needs and assist with regular training
- Provide patients with excellent customer service
- Run reports as requested by Management
- Maintains confidentiality and adherence to all HIPAA requirements
- Work with Call Center Manager to identify day-to-day call center needs and help establish priorities to meet organizational goals
- Work on special projects as needed
- Primary resource handing call escalations
- Other duties as assigned
- Oversee Customer Service team performance to identify, analyze, and resolve process and service problems
- Troubleshoots issues and alerts
- Contributes to the success and development of individual employees and team
- Assist in the training and on-boarding of new employees
- Ensure call center representatives are fully informed of all new information related to processes, procedures and client needs
- Provide feedback on performance
About Employer Solutions Resources
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Deerfield Beach, FL, US