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Assistant Linux Desktop Support Jobs in Ohio (NOW HIRING)

GTN Technical Staffing

IT Support Tech

Sidney, OH · On-site

$23/hr

Desktop Support, Laptop Support, Printer Support, Mobile Device Support, Hardware Troubleshooting ... Support infrastructure components to maintain system uptime. Assist with technical escalations ...

Kreate

IT Support Technician

Findlay, OH · On-site

$60K/yr

... skilled IT Support Technician to assist with day-to-day technology operations across the ... Configure, deploy, and maintain laptops, desktops, and related peripherals * Prepare devices for ...

Belcan

Desktop Analyst 1- Helpdesk

Cincinnati, OH · On-site

$50K - $60K/yr

This position will perform helpdesk support and desktop support. Candidates must have a passion for ... Creating documentation and provide feedback on existing documentation to assist in building or ...

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Assistant Linux Desktop Support information

What is the difference between Assistant Linux Desktop Support vs Help Desk Technician?

AspectAssistant Linux Desktop SupportHelp Desk Technician
CertificationsLinux certifications (e.g., LPIC, CompTIA Linux+)CompTIA A+, HDI-SCA
Work EnvironmentLinux-based systems, technical support teamsGeneral IT support, various hardware/software issues
Industry UsageTech companies, organizations using LinuxBroadly in all industries with IT support needs
Search/Comparison IntentTechnical Linux support rolesGeneral IT support roles

Assistant Linux Desktop Support focuses on providing technical assistance specifically for Linux desktop environments, often requiring Linux certifications. Help Desk Technicians handle a wider range of IT issues across various platforms. While both roles support end-users, Assistant Linux Desktop Support is more specialized in Linux systems, whereas Help Desk Technicians cover broader IT support tasks.

What are the most commonly searched types of Linux Desktop Support jobs in Ohio? The most popular types of Linux Desktop Support jobs in Ohio are:
What cities in Ohio are hiring for Assistant Linux Desktop Support jobs? Cities in Ohio with the most Assistant Linux Desktop Support job openings:
Assistant Linux Desktop Support jobs near you
IT Desktop Technician I, Full Time, Third Shift

IT Desktop Technician I, Full Time, Third Shift

UC Health

West Chester, OH • On-site

$19 - $24.25/hr

Full-time

Posted 13 days ago

UC Health (Cincinnati) rating

6.8

Company rating: 6.8 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

485th of 871 rated healthcare providers

Job description

Job Description
UC Health is hiring a Full Time IT Desktop Technician I for IS&T Client Field Services department for the third shift.
The IT Desktop Technician is a very hands-on member of the infrastructure team responsible for PC desktop/laptop configuration and maintenance, mobile devices, printers, peripheral devices, and application support including Windows operating systems, software, and other applications. This is an internal customer-facing role, and requires excellent prioritization, responsiveness, and customer service along with excellent verbal/written communication skills.
Responsibilities
Problem Resolution
  • Monitors the Help Desk Call Ticketing System - Client Services queue and responds to user problem calls.
  • Meets or exceeds SLAs defined by IS&T leadership.
  • Uses technology tools to resolve problems.
  • Responds quickly to reported issues. Listens to the end-user and asks insightful questions to determine the issue.
  • Uses logical diagnostics techniques to determine root cause and communicates in a clear and professional manner the final resolution.
  • Works with IS&T staff members and users to resolve system problems in a timely fashion.
  • Applies knowledge of resources, guidelines, and organizational values in decision making process.

Installation
  • Installs, tests, and deploys hardware and software.
  • Monitors and maintains records regarding installation and maintenance of current hardware and software.
  • Follows installation and inventory guidelines of the IS&T department.

Problem Identification
  • Interacts with technicians and other IS&T support staff to identify system/network problems.
  • Utilizes the Help Desk Call Ticketing system to gather, organize, and track information.
  • Uses the Internet, Handbooks, Vendors, and Resource guides to assist in pinpointing problems as quickly as possible.
  • Performs diagnostic testing, end user training as necessary, documents solutions, and optimizes system performance.
  • Uses technology tools to identify problems with the user.

Project Support
  • Works with IS&T staff, department representatives and vendors as necessary to provide technical support; installation, upgrade, and maintenance of new and current systems within UC Health.
  • Assists senior support technicians in testing and evaluating new hardware.

Qualifications
  • Minimum Required: High School Diploma or GED
  • Certificate: A+, MCP
  • Preferred: 0-1 Years of IS&T experience.
  • Working experience with computers, software installation, and networking. Proficiency in current computer operating systems such as MS Windows; some working knowledge of MAC OS, and Linux. Knowledge of SCCM imaging, good understanding of computer equipment, including laptops/desktops, printers, and other peripherals.

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is an EEO employer.

What UC Health (Cincinnati) employees say

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About UC Health

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We believe in something different: a focus on the individuality of every person. In big ways and small, we exist to improve the extraordinary lives of all those we serve. As Colorado's largest and most innovative health care system, we as a team deliver on the commitment to provide the best possible experience for our patients and their families. We foster a true human connection and give people the freedom to live extraordinary lives. A career at UCHealth is more than a job, it's a passion.

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

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