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Assistant Linux Desktop Support Jobs in Ohio (NOW HIRING)

These tools assist our hiring teams in different ways, including but not limited to, assistance in ... The use of AI in our process is intended to support fairness, efficiency, and consistency, and ...

These tools assist our hiring teams in different ways, including but not limited to, assistance in ... The use of AI in our process is intended to support fairness, efficiency, and consistency, and ...

Help Desk/Desktop Support Analyst

Toledo, OH · On-site

$20.25 - $27.50/hr

... • Assist users with account access problems, password changes, and general technical support ... IT support, desktop support, or help desk environments. • Hands-on experience troubleshooting ...

New

Serves as an escalation point for Desktop Administrator * Assist Desktop Administrator with more challenging support issues and serve as a point of reference to confirm hardware upgrade / replacement ...

Desktop Technician

Cleveland, OH · On-site

$19.75 - $25/hr

We're looking for an experienced Desktop Support Technician to support our internal users and ... Escalate issues as needed and work with Systems Administrators on resolution * Assist with system ...

Serves as an escalation point for Desktop Administrator * Assist Desktop Administrator with more challenging support issues and serve as a point of reference to confirm hardware upgrade / replacement ...

Desktop support with store support

Columbus, OH · On-site

$19.50 - $24.75/hr

... and 3rd party support staff At ease in working with customers, partners, and suppliers at all ... assist in trouble shooting and escalation issues as needed. 10% - Administrative - Tracks time in ...

Desktop support with store support

Columbus, OH · On-site

$19.50 - $24.75/hr

... 3rd party support staff • At ease in working with customers, partners, and suppliers at all ... Vendor to assist in trouble shooting and escalation issues as needed. • 10% - Administrative ...

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Assistant Linux Desktop Support information

What is the difference between Assistant Linux Desktop Support vs Help Desk Technician?

AspectAssistant Linux Desktop SupportHelp Desk Technician
CertificationsLinux certifications (e.g., LPIC, CompTIA Linux+)CompTIA A+, HDI-SCA
Work EnvironmentLinux-based systems, technical support teamsGeneral IT support, various hardware/software issues
Industry UsageTech companies, organizations using LinuxBroadly in all industries with IT support needs
Search/Comparison IntentTechnical Linux support rolesGeneral IT support roles

Assistant Linux Desktop Support focuses on providing technical assistance specifically for Linux desktop environments, often requiring Linux certifications. Help Desk Technicians handle a wider range of IT issues across various platforms. While both roles support end-users, Assistant Linux Desktop Support is more specialized in Linux systems, whereas Help Desk Technicians cover broader IT support tasks.

What are the most commonly searched types of Linux Desktop Support jobs in Ohio? The most popular types of Linux Desktop Support jobs in Ohio are:
What cities in Ohio are hiring for Assistant Linux Desktop Support jobs? Cities in Ohio with the most Assistant Linux Desktop Support job openings:
Desktop Support Specialist

Desktop Support Specialist

Sentrilock LLC

West Chester, OH • On-site

Full-time

Posted 12 days ago


Job description

Description:

Analyze, prioritize, and timely resolve help desk tickets across multiple technologies.

  • Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.
  • Collaborate with Technology team members to ensure efficient operation of the organization's desktop computing environment.
  • Operating systems troubleshooting, installation, patching and upgrades including Apple OSX and Microsoft Windows
  • New employee set up and termination management.
  • Create and Manage Active Directory, Azure Active Directory user profiles an passwords.
  • Manage two-factor security authentication access for third-party tools slack, zoom, office.
  • Microsoft 365 product suite installation, configuration, and troubleshooting and support.
  • Azure (Entra) management of user groups, distribution lists, licenses access.
  • Install, support, troubleshoot internal applications.
  • Research and knowledge of security issues related to operating systems and patching.
  • Mange and support threat detection applications such as Microsoft Defender and Malware Bytes.
  • Effectively configure and manage computer device baseline and security profiles using Microsoft Intune and Pulseway.
  • Basic VOIP phone troubleshooting
  • Assess criticality of urgent after hours (including weekends) hardware and assesses issues and respond within 4-6 hours

Serve as technical liaison for general hardware and software support

  • Inventory management and tracking of all end-user company devices which includes physical control of assigned computer assets
  • Ensure all effort and tasks are captured in an official Jira Service Desk request
  • Computer and printer hardware support and repair and vendor warranty management
  • Effective and prompt use of the latest communication tools and methods to assist all staff local and remote (Ex IM, Phone, Mobile, Video chat, etc)
  • Identify, research, procure, and purchase new and existing employee hardware through to completion of delivery and setup
Requirements:
  • 2+ Years Deskside end-user technical support experience Required
  • 1+ Years Microsoft Desktop OS, Office, Outlook, Updates Support Required
  • 1+ Years General Software Support (Antivirus, User Apps, Updates) Required
  • 1+ Years Apple/Mac basic troubleshooting experience Required
  • 1+ Years Basic network troubleshooting experience Required