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Assistant Linux Desktop Support Jobs in Florida (NOW HIRING)

... Desktop Support with Windows and using remote log in software. 3. 2 years minimum experience ... Windows/Linux/Android based systems 3. Creating and maintaining support documentation 4. ...

Customer Support Technician

Celebration, FL · On-site

$16.75 - $22.75/hr

Concentration and desire to work in desktop support. * Configure and deploy Information Technology ... proven * troubleshooting procedures. * Assist in coordinating audio-visual setup and ...

Based on the Linux Projects document, the Puppet and Linux engineers are primarily to assist with implementation and post-implementation support. Based on Andrew's estimates, support for each ...

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Assistant Linux Desktop Support information

What is the difference between Assistant Linux Desktop Support vs Help Desk Technician?

AspectAssistant Linux Desktop SupportHelp Desk Technician
CertificationsLinux certifications (e.g., LPIC, CompTIA Linux+)CompTIA A+, HDI-SCA
Work EnvironmentLinux-based systems, technical support teamsGeneral IT support, various hardware/software issues
Industry UsageTech companies, organizations using LinuxBroadly in all industries with IT support needs
Search/Comparison IntentTechnical Linux support rolesGeneral IT support roles

Assistant Linux Desktop Support focuses on providing technical assistance specifically for Linux desktop environments, often requiring Linux certifications. Help Desk Technicians handle a wider range of IT issues across various platforms. While both roles support end-users, Assistant Linux Desktop Support is more specialized in Linux systems, whereas Help Desk Technicians cover broader IT support tasks.

What are the most commonly searched types of Linux Desktop Support jobs in Florida? The most popular types of Linux Desktop Support jobs in Florida are:
What cities in Florida are hiring for Assistant Linux Desktop Support jobs? Cities in Florida with the most Assistant Linux Desktop Support job openings:
IT Field Support Technician (Miami Gardens)

IT Field Support Technician (Miami Gardens)

ChenMed, LLC

Miami, FL • On-site

$20.50 - $28.25/hr

Full-time

Posted 2 days ago


ChenMed rating

8.4

Company rating: 8.4 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

1st of 228 rated social care providers


Job description

We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Associate Field Support Technician assists higher level technicians on routine activities relating to network monitoring, operations, and maintenance. The incumbent in this role, provides support to end-users for PC, server or mainframe applications and hardware. He/She may interact with network services, software systems, and/or applications development to restore service and/or identify and correct core problems; refers more complex problems to intermediate and/or senior level technicians.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
  • Provides level 1-2 technical support in a professional manner to customers by researching and answering questions, troubleshooting problems, maintaining hardware performance and documenting and closing tickets efficiently.
  • Documents and updates troubleshooting procedures, operating manuals and user guides.
  • Completes tasks via email, ticket system or remotely with some phone contact and/or travel to site locations to troubleshoot equipment hardware and software problems.
  • Sets up computers and installs desktop software applications. Tests network connections to ensure proper functioning of computer systems.
  • Communicates customer concerns and recommends improvements to our development and engineering staff.
  • Responds to escalated request from help desk for issues related to computers, phones, printers, faxes, and scanners.
  • Adheres to policies and procedures as per corporate manuals and directives.
Other responsibilities may include:
  • Handles daily technical support activities on desktop support, data network and server management.
  • Provides LAN (Local Area Network) and WAN (Wide Area Network) support to remote end-users.
  • Provides answers to clients by identifying problems; researching solutions and guiding clients through corrective steps.
  • Interacts with staff on desktop problems to ensure customer satisfaction and resolution.
  • Ensures that tickets in the system queue are being completed in a timely manner.
  • Assists all users with questions, complications, and/or problems when using proprietary software.
  • Provides afterhours, weekend and/or on-call support to both Chen Medical Centers and JenCare Medical Centers as needed.
  • Administers in-house systems including marketing video appliances throughout Chen Medical Centers and JenCare Medical Centers.
  • Ensures that all mobile devices are set up within ChenMed electronic device policy guidelines.
  • Assists with and updates assigned support service requests.
  • Collaborates with IT market leaders to purchase computer systems through the purchase and supplies department.
  • Administers active directory as related to group policy creation and development and user administration.
  • Works on IT projects (independently or with collaboration from others).
  • Manages hardware and software inventory according to the needs of the department.
  • With direction from leader, sets up of Linux Android G-Boxes and ensures they are in proper working order.
  • Configures new servers and reconfigures established servers as determined by leader.
  • Performs other duties as assigned and modified at manager's discretion.

KNOWLEDGE, SKILLS AND ABILITIES:
  • Solid Understanding of Computer hardware, software, networking technology
  • Smart phone configuration knowledge (Android and iPhone)
  • Ability to troubleshoot issues with minimal supervision
  • Excellent customer service skills
  • Ability to multi-task in a fast-paced environment
  • Organizational and prioritizing skills
  • Ability to complete duties with limited guidance or supervision and achieve superior outcomes
  • Skills on Windows 7 and Windows 8.1 operating systems
  • Basic knowledge of medical equipment
  • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
  • Ability and willingness to travel locally, regionally and nationwide up to 20% of the time; must have reliable transportation
  • Spoken and written fluency in English

EDUCATION AND EXPERIENCE CRITERIA:
  • Bachelor's degree in Information Technology, Computer Science or a related field OR additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required
  • A minimum of 1 year of work experience in Information Technology or a related field required
  • Certifications in A+ and N+ preferred, additional Certifications a plus
  • Prior IT Help Desk or Desktop Support experience desired
  • Experience with VPN, firewalls, DNS, DHCP, Windows Active directory, Junos Pulse, Android and iPhone mobile devices
  • Experience with IT ticketing system a plus
  • This position requires possession and maintenance of a current, valid Driver's License

PAY RANGE:
$22.0 - $31.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
https://chenmed.makeityoursource.com/helpful-documents
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite

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About ChenMed

Sourced by ZipRecruiter

We're expanding healthcare equity across America. We're already in 15 states with 100+ medical centers. As a rapidly growing, physician-led organization, we have one central focus: rescue any and every senior from a healthcare system that has failed them. Our family of brands include Chen Senior Medical Center, JenCare Senior Medical Center, and Dedicated Senior Medical Center. Recently named a 2021 Best Places To Work and one of the only healthcare companies recognized in Fortune's 2020 "Change The World" list, ChenMed prides itself on creating a culture that enables career growth and promotes inclusion for all.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Miami, FL, US

Year founded

1985

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