ZipRecruiter

Log In

1

Assistant Lacerte Customer Support Jobs in Riverside, NJ

Midatlantic Employers' Association

Be Seen First

Customer Support Representative

Media, PA · On-site

$55K - $65K/yr

Support internal teams with operational and logistics information * Assist with administrative reporting and documentation as required Responsibilities · Receive, review, and process customer ...

next page

Showing results 1-20

All JobsAssistant Lacerte Customer Support JobsAssistant Lacerte Customer Support Jobs in Riverside, NJ

Assistant Lacerte Customer Support information

See Riverside, NJ salary details

$15

$20

$24

How much do assistant lacerte customer support jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for assistant lacerte customer support in Riverside, NJ is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Assistant Lacerte Customer Support vs Lacerte Tax Support Specialist?

AspectAssistant Lacerte Customer SupportLacerte Tax Support Specialist
CredentialsBasic technical knowledge, customer service skillsTax knowledge, possibly certification in tax software
Work EnvironmentCall centers, remote support, help desksSupport teams, tax software companies, remote or office-based
Employer & IndustryTax software companies, accounting firmsTax software providers, accounting firms
Search & Comparison IntentCustomer support roles, software assistanceTax software troubleshooting, tax support roles

The Assistant Lacerte Customer Support role primarily involves providing technical assistance and customer service for users of Lacerte tax software, often requiring basic technical skills. In contrast, a Lacerte Tax Support Specialist typically has more in-depth tax knowledge and may handle complex tax-related issues. Both roles are essential in supporting clients but differ mainly in their focus on technical support versus tax-specific expertise.

What are some common challenges faced by Assistant Lacerte Customer Support representatives, and how are they typically addressed?

Assistant Lacerte Customer Support representatives often encounter complex tax software issues and must assist customers with a range of technical and procedural questions. A key challenge is staying up-to-date with frequent software updates and tax law changes, which requires ongoing learning and adaptability. Representatives commonly address these challenges through continuous training, collaboration with more experienced team members, and utilizing internal knowledge bases to provide accurate solutions. Working in a supportive team environment helps resolve difficult cases efficiently and ensures high-quality customer service.

What is an Assistant Lacerte Customer Support?

An Assistant Lacerte Customer Support is a professional who helps users of the Lacerte tax software by providing assistance with technical issues, software navigation, and general customer inquiries. They often handle troubleshooting, guide customers through software features, and escalate complex problems to higher-level support representatives. Their role is crucial in ensuring customers have a smooth experience using Lacerte for their tax preparation needs.

What are the key skills and qualifications needed to thrive as an Assistant Lacerte Customer Support, and why are they important?

To thrive as an Assistant Lacerte Customer Support, you need a solid understanding of tax concepts, customer service principles, and familiarity with Lacerte tax software, often supported by prior experience in technical support or tax preparation. Proficiency with customer relationship management (CRM) systems, help desk ticketing software, and knowledge of Lacerte's specific tools are typically required. Strong communication, patience, and problem-solving abilities are vital soft skills for effectively assisting clients and resolving their issues. These skills ensure efficient, accurate support and enhance overall customer satisfaction, which is crucial in a fast-paced, client-focused environment.
Assistant Lacerte Customer Support jobs near you

Customer Support & Booking Assistant

PerLuxe Travels

Philadelphia, PA

Other

Posted 17 days ago

Job description

Job Brief:

Do you enjoy helping others, staying organized, and being part of a positive, fast-paced environment?

We’re currently looking for motivated individuals to assist with client coordination, scheduling, and overall customer support. This is a flexible opportunity ideal for someone who values work-life balance and enjoys working independently.
Responsibilities:

  • Assisting with client inquiries and support
  • Coordinating schedules and reservations
  • Managing basic data entry and organization
  • Providing a smooth and positive customer experience
  • Communicating with clients via phone, text, or email

What We Offer: 

  • Flexible schedule (full-time or part-time options)
  • Work-from-anywhere capabilities
  • Step-by-step training provided
  • Supportive team environment
  • Growth opportunities available

What We're Looking For: 

  • Strong communication skills
  • Detail-oriented and organized
  • Self-motivated with a positive attitude
  • Comfortable using a phone and/or computer
  • Able to work independently

Apply